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visitor management system

Proxyclick Raises $15 Million to Expand Further Into the US Market

Proxyclick, the leading provider of enterprise visitor management software, today announced that it closed a $15 million Series B funding. Five Elms Capital led the latest funding round, along with participation from Series A investor JOIN Capital. The investment will fund Proxyclick's accelerated product roadmap and momentum of its sales and marketing reach worldwide, especially in the US—its biggest market. Proxyclick is a Cloud-based visitor management platform built for the best-of-breed needs of the global…

5 Travel and Luxury Brands that Use Technology for Customer Experience

Customer Experience is the crux of any business’s functioning. With the advent of technology, there are many new solutions to the age-old problems that are being easily resolved. Customer experience might have its importance in every industry on a varying level, but for luxury and travel brands, it is always the top priority. Luxury and travel brands are hence, obliged to use customer feedback software to meticulously analyze the customer data, and work on it to improve customer experience (CX). The usage of various CX…

10 Best Ways to Improve the Guest Experience For Your Business

The metric that determines if you have actually acquired a customer depends on one thing- whether or not he/she is a return customer. This is a thought you have heard a million times over but what you probably haven’t heard is what it takes to turn a customer into a return customer. A guest experience should be a unique one. It should be tailored to the needs of this one particular person so that he/she feels compelled to return to your business to re-live that experience. In this article, we are going to talk about 10…