Browsing Tag

WhatsApp Business integration

Zendesk Unveils Next Generation of Conversational Messaging Experiences

Company Acquires Smooch to Expand Zendesk's Omnichannel Leadership; Launches New Whatsapp and Slack Integrations Zendesk, Inc. announced it acquired Smooch Technologies Holdings ULC, the Montreal-based company behind Smooch, a platform connecting businesses with customers to power more personalized and human conversations. The acquisition marks Zendesk's next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers on any messaging channel--from websites and mobile…