Our Gen Z customers keep us on their fingertips. With only the last few weeks of the decade remaining, we …
The Untapped Digital Marketing Potential of WhatsApp
The numbers speak for themselves: 1.6 billion users over 180 nations. Further, it is the messaging king in 133 of …
Don’t Shoot the Messenger: How Chat Apps Became Political
During the recent protests in Hong Kong, organizers looking to avoid government surveillance turned to Telegram. The encrypted messaging app …
Zendesk Introduces WhatsApp for Zendesk
New Whatsapp Business API Tool Delivers on Zendesk’s Vision to Connect Customer Conversations across Web, Mobile, and Social Messaging Zendesk, …
MarTech Interview with Robert Vis, CEO at MessageBird
"AI is particularly interesting when it comes to the intersection of Cloud Communications and the Internet of Things. " Tell …
MarTech Interview with Piyush Shah, Co-Founder and President at InMobi
"TruFactor is a platform built on the foundation of truth and data with a mission to enable telcos to transform …
TechBytes with Alice Blair, Head of Marketing, Engage Hub
Tell us about your role at Engage Hub and the team/technology that you handle. Engage Hub provides solutions that bring …
Messaging is the New Growth Channel For Marketers
Messaging has become the preferred method of communications for the global community. According to a 2018 eMarketer survey, by the year 2022, nearly …
Accengage Enables Businesses to Personally Connect With Their Customers on WhatsApp
On the Heels of Its Acquisition by Urban Airship, Accengage Continues to Invest in New Platform Capabilities That Enable Broader …
Is This the End of the Data-By-Stealth Model?
GDPR may be an EU regulation, but its enforcement is having a global impact on privacy awareness and, in the …
Frost & Sullivan Recognizes LivePerson Conversational Commerce and AI Offerings for Financial Services with “Global Customer Value Leadership Award”
Unique, End-To-End Approach to Conversational Commerce and AI Creates a “Seamless Experience,” Says Leading Industry Analyst Firm Following a review …
Dimelo, a RingCentral Company Announces Integration with WhatsApp Business Solution
Dimelo, a RingCentral Company, the leading cloud-based digital customer engagement platform, announces its integration with the WhatsApp Business solution that …
Genies Launches Verified Program to Help Celebrities, Influencers and Brands Increase Engagement on Social Media Platforms via Digital Avatars
Genies Celebrates 2 Million Total Genies Created from 200,000 Accounts Genies, Inc., a digital avatar company, announced an SDK in …
How WhatsApp Can Optimize For Ecommerce
Think back to the days when people used to call each other on landlines that had cords long enough to …
BlueMail Upgrades App, Announces Share Email Functionality
BlueMail, a leading provider of mobile messaging solutions to consumers and business customers with the highest rated email app on …
MessageBird Introduces Programmable Conversations
New Omni-Channel Messaging Solution to Unify the World’s Most Popular Communications Channels through a Single API MessageBird, the Amsterdam-based cloud communications …
Apester Launches a Story Suite for Online Publishers and Businesses
Apester, the interactive storytelling platform, has launched a suite of story features that grants online publishers and businesses innovative engagement …
Clarabridge Announces Support for WhatsApp Business
New Solution Empowers Businesses Using Clarabridge CX Social to Connect with Customers Quickly and Easily Clarabridge, Inc., the leading provider …
Zendesk Launches Integration with WhatsApp Business Solution
Limited Access Integration Enables Seamless and Scalable Customer Service Between Businesses and Their Customers Directly on WhatsApp Zendesk, Inc. announced …
What are Popular Messaging Apps Missing? Urgency Alerts
New Technology From Ingenioshare, An Affiliate Of Ipventure, Solves The Problem Of Notification Overload In An Innovative Approach Communication has become …