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The new Unbabel integration with Zendesk will offer a service that builds better customer experiences for brands by enabling customer service agents to instantly translate any conversation Unbabel  the AI-powered language operations…
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Findings highlight insights from over 400 marketers across the globe. Spectrm, the conversational marketing platform businesses use to automate one-to-one conversations with consumers on messaging channels, released today the findings from…
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Marketing teams of all sizes can deliver hyper-personalized, connected customer experiences across email, SMS, MMS, WhatsApp and more – with no coding required Acoustic Marketing Cloud announced the release of Multichannel Composer,…
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Insider, a single platform for delivering personalized, cross-channel customer experiences, helps 1200+ leading enterprise brands and high-growth startups including Samsung, GAP, Santander, Vodafone, IKEA, Clarins, Madeira Madeira, Marks…
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This new integration gives Microsoft Teams users access to the Blippbuilder platform, enabling creators and businesses to more easily build and share augmented reality content together.  Blippar, one of the leading technology and content…
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Building on the effectiveness of its already industry-leading omnichannel marketing platform, Factoreal has unveiled two new features to help businesses better connect with their customers. The first feature announced by Factoreal for its…
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With 100+ text styles, Blue Words offers creators a way to stand out from the crowd on social media platforms and make your WhatsApp messages more interesting Apps Rock - the Miami-based app development company renowned in the space for…
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Analytics Professionals Can Now Gain Instant AI-Driven Insights Regarding Business Performance Through Simple, Fast and Accurate Chat Functionality Semantix, Latin America’s first fully integrated data platform, announced the availability…
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Timeshare Industry's Most Respected Software Developer Partners with Most Popular Global Messaging Channel: WhatsApp™ SPI Software has announced with ConnectionsGRP the inclusion of WhatsApp™ into SPI Connect™, SPI’s new cloud-native,…
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Forethought, a human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically answers common customer questions – has integrated with Zendesk Inc.’s Sunshine Conversations to help support…
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Infobip’s CPaaS extension helps organizations and enterprises vastly improve customer experience and boost loyalty with the addition of popular communications channels Global cloud communications company Infobip has…
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Zbooni releases new global website, app and dashboard aligned with geographic expansion Zbooni, MENA's leading cCommerce platform, has announced its official launch in Egypt. The rapidly scaling start-up, which is backed by regional and…
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Leading CX Providers Collaborate to Provide Brands with the Blueprint for a Robust Digital Experience On January 11th, Boost.ai hosted a webinar together with Zendesk, Inc., a customer service software company with support and sales…
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Entertainers and Metaverse Brands are the Topic of Most Social Media Conversations IZEA Worldwide, Inc. (NASDAQ: IZEA), the premier provider of influencer marketing technology, data, and services for the world’s leading brands, today…
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Hosting an online webinar is almost like a must-do in today’s marketing journey.   The pandemic improved several business functions, easy communication and collaboration tools  were facilitated by Gtalk, messenger apps, WhatsApp calls…
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Quiq now supports more than a dozen channels allowing brands to connect with consumers just like family and friends via AI-driven asynchronous messaging Quiq, the AI-powered conversational platform that enables enterprises to engage with…
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RedDoorz to Leverage Haptik Technology to Amplify Customer Engagement, Increase Conversions, and Offer Delightful Support jio Haptik Technologies Limited, one of the world's largest conversational AI companies, announced that RedDoorz,…
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With ZIWO, companies can manage phone calls, WhatsApp & SMS in one single interface With participation from new and existing investors, the funding was upsized successfully. Thus, the year 2021 is an incredible year for ZIWO so far.…
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iMyFone, a pioneer in the field of digital innovation and digital solutions for users, released an ultimate WhatsApp data recovery software- ChatsBack. Whether lost or deleted WhatsApp messages, photos, videos, audio, contacts, and…
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Understanding what kind of content your prospects want more of and driving content marketing practices that can meet these needs can enable both, marketers and sales teams and enhance the overall buying journey and product experience.…
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