Workforce Engagement Management Archives

MarTech Series’s Marketing Technology Highlights of The Week: Featuring Nextiva, Amagi, Treasure Data and more in martech!

AI/ML MTS Staff Writer - October 7, 2024

Nextiva Introduces New Workforce Engagement Management Capability: Nextiva Workforce Scheduling

Customer Experience Management Business Wire - October 1, 2024

Vonage Expands Salesforce Service Cloud Voice Offering with Bring Your Own Channel for CCaaS Solution

AI/ML PRNewswire - September 19, 2024

Zendesk Signs Definitive Agreement to Acquire Klaus

AI/ML PRNewswire - January 9, 2024

SANDSIV Introduces Esteemed Advisory Board

AI/ML PRNewswire - November 29, 2023

For the Fifth Consecutive Year, Verint Interaction Analytics Receives Top Customer Satisfaction Scores for Product Innovation in New Industry Report

Analytics Business Wire - August 10, 2023

RingCentral Unveils RingCX – A Native, Intelligent Contact Center Solution

AI/ML Business Wire - August 8, 2023

NICE Recognizes CX AI Leadership, Unveiling CX Excellence Award Winners at Interactions 2023

AI/ML Business Wire - June 8, 2023

Playvox and Squaretalk Partner to Optimize Customer Experience

Customer Experience Management MTS Staff Writer - September 16, 2022

CX Work Is Becoming More Flexible and Specialized in a Bid to Tackle “People Paradox,” Says MIT Technology Review Insights

Customer Experience Management PRNewswire - September 16, 2022

Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud

AI/ML Business Wire - March 30, 2022

TravelPerk Delivers Excellent Customer Service with Playvox Workforce Engagement Management

CRM PRNewswire - December 8, 2021

Tag: Workforce Engagement Management
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