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workforce management solution

With its AI and Cloud Capabilities, Verint Ranked Global Market Leader in Workforce Management by Pelorus Associates

MTS Staff Writer 0
Customer Experience Management
Verint Systems Inc., The Customer Engagement Company, announced Pelorus Associates 2020 World Workforce Management Systems Market Report ranks Verint as the overall leader in global workforce management (WFM) market share based on aggregate sales volume for 2019. "Verint again emerged as the global leader in WFM sales," said Dick Bucci, principal, Pelorus Associates. "The company has ranked number one during the past several years and clearly knows how to effectively market WFM software across the board to international and…

Booths Selects Logile’s Store Planning and Workforce Management Suite to Optimize Labor and Improve the Customer Experience

PRNewswire 1
Customer Experience Management
Booths' selection supports the company's strategic advancement into automation and marks Logile's expansion into the United Kingdom Logile, Inc., leading store planning, execution and workforce management solution provider, today announced that Booths, premier Northern England high-end supermarket chain, selected Logile store planning and workforce management solution suites and engineered labor standards. Booths will implement the software solutions throughout the company's retail store locations, petrol stations,…