workforce optimization Archives

Mutare Announces Partnership with Five9, Bringing its Voice Threat Defense to Industry-Leading CCaaS Platform

AI/ML PRNewswire - May 23, 2023

Syndigo Announces the Addition of Simon Angove as Chief Executive Officer

Analytics PRNewswire - January 5, 2023

Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence

AI/ML PRNewswire - October 4, 2022

Aceyus and Five9 Expand Partnership to Help Contact Centers Improve Productivity and Customer and Employee Experience

Analytics PRNewswire - September 2, 2022

Issio Solutions Achieves FedRAMP Authorization

Customer Experience Management PRNewswire - August 10, 2022

Genesys Ranked Leader by Frost & Sullivan in Annual Frost Radar Reports

AI/ML PRNewswire - May 18, 2022

Customers Give Verint Top Scores in New Workforce Optimization Market Report

Customer Experience Management Business Wire - March 9, 2022

Independent Research Firm Names Verint Workforce Engagement a Leader in Workforce Optimization Evaluation

Analytics Business Wire - January 19, 2022

Genesys Continues Momentum for Employee Engagement with Recognition as a Leader in Workforce Optimization (WFO) by Independent Research Firm

AI/ML PRNewswire - December 3, 2021

Verint Wins Multiple Globee Gold Awards for Excellence in Driving Customer Engagement Transformation and Workforce Optimization

Marketing Automation Business Wire - November 11, 2021

CXM Recording & Quality Monitoring Announces General Availability of Version 6 Software Release

Customer Experience Management PRNewswire - August 12, 2020

NICE Named Market Share Leader for Contact Center Workforce Optimization

Customer Experience Management MTS Staff Writer - July 2, 2020

Tag: workforce optimization
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