Sprinklr Adds Advanced AI to the World Health Organization’s Health Alert Service on Messenger From Facebook
WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19
Sprinklr, the world’s leading Customer Experience Management (CXM) platform, announced new Artificial Intelligence (AI) capabilities for the World Health Organization (WHO) Health Alert interactive service on Messenger. WHO is now able to use AI to automatically reply to commonly asked questions via Messenger, significantly increasing the speed of delivery and accuracy of crucial COVID-19 facts.
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