HCL Releases Unica V12.0: Announcing the New, Cloud Native Unica Platform

HCL Technologies, a leading global technology company, announced version 12.0, to be generally available in April 2020. the largest and most comprehensive update to the Unica platform ever.

Features include:

  • #UNICAisBACK – This is the most comprehensive upgrade to Unica yet – with over 200 enhancements, 25 new features, 90+ native reports, 500+ REST APIs, and a new UI/UX.
  • Improved Experience – Modern, intuitive user experience; Manage offers and content across all channels with Centralized Offer Manager; Get performance insights in real-time.
  • Cloud Native – Deploy in minutes, upgrade in hours. Support on-prem, cloud, or hybrid environments – with Cloud Native capabilities like Docker and Kubernetes, a rich set of micro-services, and open source support (no WAS, DB2, Cognos dependency).

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“Unica is back and better than ever,” said Darren Oberst, CVP and Head of HCL Software. “This latest Unica version demonstrates to our current and future customers that HCL is committed to continually delivering the capabilities and support that they need to offer value to their customers and businesses, and this is just the beginning.”

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HCL offers its services and products through three business units – IT and Business Services (ITBS), Engineering and R&D Services (ERS) and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in areas of Applications, Infrastructure, Digital Process Operations and next generational digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering. Under P&P, HCL provides modernized software products to global clients for their technology and industry-specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities and broad global network, HCL delivers holistic services in various industry verticals, categorized under Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG, Life Sciences & Healthcare and Public Services.

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