Deloitte Digital Elevates the Future of Contact Centers
Deloitte Digital announced a new offering uniting the organization's experience in large scale contact center transformations and human-centered design with the latest capabilities of Salesforce Service Cloud Voice. The new offering will enhance omni-channel customer experience capabilities for contact centers for businesses across customer-facing industries such as government, financial services, health care, and consumer, to better meet the needs of customers and agents.
Deloitte Digital's offering delivers Salesforce…