NICE First to Achieve Microsoft Teams Certification for Unified Communications Recording

NICE, a leading provider of financial communication compliance solutions, announced that its NICE Trading Recording System (NTR) is first to market for compliance recording solutions to be certified under the Microsoft Teams certification program. NTR is the first solution to receive its certification under the program. The certification assures financial services organizations (FSOs) that NTR has been tested and verified to provide the quality, compatibility, and reliability they've come to expect from Teams. NTR provides…

CallTower Delivers Five9 Intelligent Cloud Contact Center with Microsoft Teams Integration

CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announced they are offering a Native Microsoft Teams Cloud Contact Center through their strategic partner, Five9. In July 2020, Five9 announced its selection as a Microsoft strategic contact center partner to integrate its Intelligent Cloud Contact Center platform with Microsoft Teams. Marketing Technology News: Momo Announces New Executive Chairman and CEO Five9 and Microsoft Teams integration…

C3.ai, Microsoft, and Adobe Combine Forces to Re-Invent CRM With AI

C3 AI CRM enables a new category of customer-focused industry AI use cases and a new ecosystem C3.ai, Microsoft Corp., and Adobe Inc. announced the launch of C3 AI CRM powered by Microsoft Dynamics 365. The first enterprise-class, AI-first customer relationship management solution is purpose-built for industries, integrates with Adobe Experience Cloud, and drives customer-facing operations with predictive business insights. Marketing Technology News: Global Study Reveals Profound Shifts in Shopper Behaviors Likely to…

Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams

Dubber Corporation Limited (Dubber), announced the global launch of Dubber Unified Recording on Microsoft Teams, supported by a new and tailored global channel partner and reseller program. Unified Call Recording is a first of a kind capability for Microsoft Teams enabled by Dubber's unique ability to capture any conversation - voice or video - on Microsoft Teams in the cloud - and to aggregate recordings, data, insights, and alerts from service provider and unified communications platforms, compliantly, in one place.…

Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365

Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience Clarabridge, a global provider of Customer Experience Management (CEM) solutions for some of the world’s top brands, announced that its text and speech analytics solutions now integrate with Microsoft Dynamics 365 Customer Voice and Dynamics 365. The combined solution will enable decision-makers to utilize deeper, more comprehensive analytics across all customer…

Saviynt Integrates Microsoft Azure Active Directory to Provide Advanced Identity Governance

Saviynt, a leading cloud-built identity governance platform, announced new and expanded integration with Microsoft Azure Active Directory (Azure AD) to provide additional advanced governance scenarios for enterprise customers. The new integration with Azure AD brings additional identity governance capabilities for Microsoft 365 and Azure IaaS using the Saviynt Cloud PAM solution. It also has extended identity governance to Azure AD B2C customers by providing compliance for Azure AD B2C with scoped and delegated…

DataWeave Now Available In The Microsoft Azure Marketplace

Microsoft Azure customers worldwide now gain access to DataWeave to take advantage of the scalability, reliability and agility of Azure, to drive application development and shape business strategies. DataWeave, a digital commerce analytics platform, announced the availability of DataWeave competitive intelligence as a service in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. DataWeave’s customers can now take advantage of the productive and trusted Azure cloud…

Colligo Launches Colligo Content Manager for Microsoft 365

Colligo, a leading provider of collaborative apps for the digital workplace, announced the launch of Colligo Content Manager for Microsoft 365, expanding the email capture and SharePoint collaboration capabilities it delivers to organizations using Microsoft 365 Outlook and SharePoint Online. At a time when global organizations are shifting to the cloud to support work from home, Colligo is significantly extending the productivity and record management power it delivers to modern workers. When organizations combine Email…

Braze Reveals Multi-Cloud Support with Microsoft Azure to Help Brands Build Resilience into Customer Engagement Strategies

Additional Updates Include Enhanced Reporting Features, Unreal Engine SDK, and a New Integration with Tealium Braze, the comprehensive customer engagement platform, announced several product and partnership updates that enable brands to build resilience into customer engagement strategies. Brands' short and long-term growth are being defined by the ability to proactively respond to today's challenging environment. Braze's new offerings empower marketers with added flexibility, faster insights, and an expanded integration…

FirstComm Launches Microsoft Teams Integration: Targeting Enhanced Business Phone Capabilities

FirstComm, a leading technology solutions provider of powerful cloud-based communications, networking, and security resources, announced their Microsoft Teams integration - UC Teams, has officially launched in addition to their already powerful UC packages, elevating the functionality and collaboration between hosted business communications and MS Teams. Customers will now be able to experience the full scope of FirstComm UCaaS telephony features directly through their Teams client, with minimal cost and quick…

AppDirect Launches Subscription Commerce Platform on Microsoft Azure

AppDirect, a leading commerce platform for selling recurring products through any channel, announced the availability of the AppDirect Subscription Commerce Platform on Microsoft Azure. AppDirect has long supported Microsoft’s Cloud Service Providers (CSP) to resell the complete CSP subscription portfolio, powering some of the largest CSP partners around the globe. Building on Azure helps AppDirect realize improved automation and scale across multiple cloud environments through the rich feature set and services Azure…

AudioCodes Expands and Enhances Video Room Solutions for Microsoft Teams

AudioCodes, a leading vendor of advanced communications software, products, and productivity solutions for the digital workplace, announced a number of enhancements to its Room Experience (RX) suite of meeting room solutions for Microsoft Teams environments. As today's business meetings transition from primarily office-based staff to a mix of smaller groups in the office and increasing numbers of remote workers, the AudioCodes RX suite is evolving to deliver a high-quality, immersive experience for all participants.…

Jumio to Enable Biometric-Based Identity Proofing Services for Microsoft Azure Active Directory

Jumio, a leading provider of AI-powered end-to-end identity verification and authentication solutions, announced that its AI-powered identity verification solutions are now available to Microsoft Azure Active Directory External Identities for B2C customers. Azure Active Directory B2C is a customer identity access management solution. The integration equips Azure Active Directory B2C customers with an intuitive and biometric means of identity proofing new customers before issuing them login credentials. This integration…

Supermetrics Connects Shopify to Google Data Studio, Google Sheets, and Microsoft Excel, and Enables Effortless Full-Funnel and Multi-Store…

The demand for accessible and easy-to-use e-commerce reporting has grown fast as retailers shift their businesses online in the wake of the COVID-19 pandemic Now launching Shopify connector is one of the most requested connectors by Supermetrics customers For e-commerce marketers, it is all about the funnel. Now they can combine data from Shopify, Google Analytics, and all of their online marketing channels, and build customized and automated full-funnel reports in tools like Google Data Studio, Google Sheets and Microsoft…

Troops Brings Hubspot, Zendesk, Jira, and Intercom Data to Slack and Microsoft Teams

Troops.ai announced that its revenue communications platform is now available for Hubspot, Intercom, Zendesk, and Jira enterprise applications and the Microsoft Teams communication and collaboration platform. Partnerships with these leading software companies will allow users to input, retrieve, and take action on customer and prospect data at moments of impact. This new functionality augments existing Troops flagship Salesforce and Slack services. Marketing Technology News: Okera Introduces Integration With Collibra…

Microsoft to Acquire ZeniMax Media and Its Game Publisher Bethesda Softworks

Iconic games portfolio, publishing expertise, and world-class talent accelerates growth in Microsoft's Gaming business More than three billion people on the planet play games for fun, escape, and human connection. Unlike any other medium, games empower people to engage in creativity, strategic thinking and teamwork, immersing them into interactive stories and worlds created by some of the world's most amazing creators. The cultural phenomenon of gaming has made it the largest and fastest-growing form of entertainment in…

ForgeRock Joins Microsoft Intelligent Security Association

ForgeRock Identity Platform Now Integrates with Microsoft Endpoint Manager, Microsoft Azure Active Directory and Azure Sentinel to Support Compliance and Reduce Risk ForgeRock, a leading provider in digital identity, announced it joined the Microsoft Intelligent Security Association (MISA), an ecosystem of independent software vendors that have integrated their solutions to better defend against a world of increasing threats. To be considered for MISA, organizations must demonstrate integrations that support the goal of…

Dataguise Announces Integration With Microsoft Information Protection, Joins Microsoft Intelligent Security Association

Integrated, Automated Data Discovery and Protection Help Organizations Minimize Sensitive Data Risk Dataguise, a leader in personal data discovery and protection for the enterprise, announced a new product integration with Microsoft Information Protection (MIP), a cloud-based solution that enables organizations to classify and protect documents, emails, and other sensitive data by applying labels. The company also announced its membership in the Microsoft Intelligent Security Association (MISA), an ecosystem of partners…

Optimizely and Microsoft Collaborate to Bring Enterprise-Grade Experimentation and Personalization

Dynamics 365 integration enables customers to increase agility and confidently innovate digital experiences Optimizely, the global leader in progressive delivery and experimentation, announced at its annual user conference, Opticon, an integration with Microsoft Dynamics 365 to enable brands to be more agile and competitive in today’s increasingly digital business environment. The new integration enables experimentation and personalization for the first time in the Microsoft Dynamics 365 Commerce retail and content…

SurveyMonkey’s Latest App for Microsoft Teams Helps Organizations Mobilize for a Future of Work in Which 71% of Workers Want to Continue…

The new SurveyMonkey app for Microsoft Teams offers secure, in-the-moment feedback, new analytics capabilities, and customized survey templates for diversity, equity, and inclusion to help teams collaborate and stay engaged during remote work SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced its latest release for Microsoft Teams as companies across the globe mobilize to make a remote workforce more productive, inclusive, and engaged. The latest…