RingCentral Opens Innovation Centers in India

Amazon and OYO veteran Anil Goel joins as Vice President of Engineering and India General Manager RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, announced plans to open two new innovation centers in India. The centers, which will be located in Bangalore and Gurgaon, will undertake research and development for RingCentral’s suite of products. This is the latest stage of the company’s global expansion and it expects to hire top…

RingCentral Introduces Direct Calls from Salesforce

Sales agents can now manage customer conversations directly from Salesforce for increased efficiency and productivity RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced the release of in-app calling for Salesforce. The new feature enables sales agents to make, transfer, and control phone calls directly from Salesforce, resulting in increased productivity and efficiency, and empowering sales agents to drive improved…

RingCentral Appoints Former US Secretary of Education Arne Duncan to Board of Directors

RingCentral, Inc. , a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, appointed former U.S. Secretary of Education, Arne Duncan to the company’s board of directors. “RingCentral appreciates the knowledge, experience and perspectives of trusted advisors. I am excited to have him join our Board on this journey. I know his contributions will have a great impact.” “Over the past year we have learned the importance of being able to communicate…

RingCentral Leads with First Place and Highest Growth in 2020 Frost Radar UCaaS North American Market Report from Frost & Sullivan

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced it has ranked first and highest for growth in the 2020 Frost Radar™ UCaaS Market Report from Frost & Sullivan for the second year in a row. Frost Radar is an annual North American hosted IP telephony and UCaaS Radar report, which delivers analysis of 30 providers on their growth and innovation leadership, notable accomplishments in the past year, and prospects for success…

Foundation Building Materials Modernizes Business Operations with RingCentral’s Cloud Communications Solution

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Foundation Building Materials (FBM), a leading construction materials distributor for the commercial construction and residential building trade, has selected RingCentral Office® as its cloud communications solution, including team messaging, video meetings, and a cloud phone system, to enable more than 3,600 employees to work from anywhere. With operations spread out…

Prodoscore Announces Integration with RingCentral

Integration provides easy to use productivity intelligence dashboard that drives performance and growth Prodoscore, a productivity intelligence and employee visibility software tool, today announced an integration with RingCentral, a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions to enhance productivity for today’s rapidly growing mobile and distributed teams. By leveraging RingCentral’s Open APIs, Prodoscore can provide companies using RingCentral’s…

RingCentral Appoints Security Expert Heather Hinton as Chief Information Security Officer

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions announced that industry security veteran, Heather Hinton has joined RingCentral as the company’s Chief Information Security Officer (CISO). Hinton joins RingCentral from IBM, where she spent 13 years in various leadership positions, most recently as vice president and IBM distinguished engineer, and CISO for the company’s Cloud and Cognitive Software business unit. Hinton brings more…

RingCentral Continues Focus on Trust With Cyber Essentials Plus Certification in the United Kingdom

Demonstrates company's ongoing commitment to global security, compliance, and data integrity RingCentral UK Ltd., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions and a wholly-owned subsidiary of RingCentral, Inc. announced that the company has secured the United Kingdom National Cyber Security Centre’s (NCSC) Cyber Essentials Plus certification. The certification, under the UK Government's Cyber Essentials scheme, was achieved following a…

Stack8 Partners With RingCentral

Stack8, a leading North American provider of unified communications (UC) solutions, announced a new partnership with RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. The partnership will enable Stack8 to offer RingCentral’s Unified Communications as-a-Service (UCaaS) platform to their large enterprise customers around the world. Additionally, Stack8 will provide RingCentral Office—a Unified Communications platform that provides…

RingCentral Acquires DeepAffects Conversational Intelligence Pioneer

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that it has acquired DeepAffects, a leading conversational intelligence pioneer that uses artificial intelligence (AI) to analyze business conversations and extract meaningful insights. The acquisition is part of RingCentral’s rapid innovation to create smarter video meetings. DeepAffects brings powerful AI capabilities that will enable RingCentral to deliver enhanced…

Rajeev Singh Rathore Joins RingCentral as VP of Global Service Provider Partnerships

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Rajeev Singh Rathore has joined as Vice President of Global Service Provider Partnerships, South Asia. Rathore will be responsible for driving RingCentral’s partnerships with mobile operators, Internet Service Providers (ISPs), and managed service providers in the South Asia region. Marketing Technology News: FedEx to Acquire ShopRunner to Expand E-Commerce…

Unify Office by RingCentral Deployed by Atos to 30,000 Employees Across 20 Countries

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Atos SE, a global leader in digital transformation is deploying Unify Office by RingCentral to over 30,000 workers in over 20 countries. Marketing Technology News: Zendesk Becomes First CX Platform to Join Unity’s VSP “At…

RingCentral Launches Free Smart Video Meetings – Glip by RingCentral

RingCentral, Inc. announced a new product in its product portfolio -- RingCentral Glip. RingCentral Glip Pro is a free, unlimited, easy-to-use solution that offers high quality and high-availability video and audio conferencing, seamlessly integrated with team messaging, file sharing, contact, task, and calendar management - resulting in a Smart Video Meetings experience. It includes innovative pre-meeting, in-meeting, and post-meeting capabilities - all for free. Glip video meetings last up to 24-hours for up to 100 people,…

RingCentral Appoints Matthew Bishop as Chief Digital Officer

RingCentral, Inc, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Matthew Bishop has been appointed as Chief Digital Officer. Bishop will be responsible for ensuring that RingCentral has the very best digital strategy, real-time actionable insights, and processes to support the growing operational needs of its global business. Marketing Technology News: GetAccept Secures $20 Million in Series B Funding “We’re entering a new era of working from…

Horizon Telecom Partners with RingCentral

Horizon Telecom, a leading carrier-neutral provider of communication and connectivity for global enterprises and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Horizon Telecom will offer RingCentral Office, a Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system to large-scale multinational enterprises around the world. Marketing Technology News: Dun &…

Pinnacle Renewable Energy Adopts RingCentral Office to Support Remote Work

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Pinnacle Renewable Energy, an industrial wood pellet manufacturer, and distributor, has adopted RingCentral Office, a unified communications solution that includes team messaging, video meetings and a cloud phone system to enable a sustainable, employee-centric remote working environment for today and the future. Marketing Technology News: Dun & Bradstreet Launches Buyer…

San Francisco Symphony Uses RingCentral Video to Spread Virtual Holiday Cheer

RingCentral, Inc. a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that the San Francisco Symphony is using RingCentral Video, part of its flagship product RingCentral Office, to connect with audiences virtually with fun and interactive entertainment. This includes visits and performances from musicians, video calls from the North Pole, and a festive tree lighting ceremony in conjunction with its annual Deck the Hall event. Founded in 1911, the San…

RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service…

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. Marketing…

Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy Vodafone Business and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Together the companies will create a new co-branded, cloud-based service that will be the lead Unified…

RingCentral Named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report. In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. Marketing Technology…