Team GPS provides a centralized resource for MSPs to strategize, engage, and manage employees with a focus on people IT By Design (ITBD), a Master Managed Services Provider (MSP), introduced Team GPS, a business operating system that…
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New research published by SnapLogic, provider of the #1 Intelligent Integration Platform, has found that 81% of employees believe Artificial Intelligence (AI) improves their overall performance at work. As a result, more than two thirds…
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Frost & Sullivan's brief highlights that PM tools that make agents' jobs simpler and allow them to better connect and serve customers will ultimately impact CX A differentiated customer experience (CX) is at the heart of service…
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Nice Performance Management Version 7.0 Selected to Support GM’s ‘Best in Class’ Strategy and Improve Performance and Employee Engagement NICE announced that General Motors (GM) is implementing NICE Performance Management (NPM) version…
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Tinuiti redefines its social offering with new acquisition, the firm's third since 2021 Tinuiti, the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, announced its acquisition of Ampush, a…
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Integration of ChatGPT-3 and DALL.E Opens Endless Possibilities for Virtual Enterprise World ENGAGE XR Holdings Plc , a virtual reality ('VR') technology company and provider of virtual communications solutions in the metaverse, announced…
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New capabilities for NEVA Discover present advanced automation experience NICE announced new RPA (Robotic Process Automation) capabilities in its latest release, using AI to identify focused opportunities for automation. With NEVA…
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Google officially announced 25 new winners of the Google for Startups Fund. One of the selected startups is Folderly, an intelligent email performance solution to supercharge email marketing. Google's investment in top-notch startups with…
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The report delivers insight into the future of work and what employers need to know in 2023. Infosys, a global leader in next-generation digital services and consulting, and WSJ Intelligence, a leading analytics platform that provides…
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Fourth Consecutive Year Avaya is Named to the Aragon Research Globe™ for Intelligent Contact Centers (ICC) Report Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has…
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Verint, The Customer Engagement Company,  announced that Verint Intelligent Interviewing was recognized for customer value leadership in Frost & Sullivan’s North American Employee Engagement in the Contact Center Industry evaluation.…
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Data shows monolithic CMSs are obstacles to speed and omnichannel strategies Storyblok, the content management system (CMS) category leader for 2022 that empowers both developers and content teams to create better content experiences…
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New book offers leaders a research-based framework and measurement tool for earning trust, practical actions to build trust, and direct ties to behavioral and financial outcomes Trust is at the core of successful relationships and…
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Innovative product development partner's latest recognition emphasizes its commitment to diversity, performance and innovation 3Pillar Global, a leading developer of breakthrough digital products, announced recognition in eight…
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DV’s dedicated team will help marketers unlock actionable, privacy-friendly ‘attention data’ to maximize campaign effectiveness and drive outcomes DoubleVerify, a leading software platform for digital media measurement, data and analytics,…
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AmplifAI's comprehensive platform enables end-to-end training to boost performance and deliver superior business outcomes. Based on its recent analysis of the performance enablement platform industry, Frost & Sullivan recognizes …
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You have a hidden asset in your company. It can help marketers personalise a stuffy and stiff corporate B2B brand. It can enable you to stand above a noisy B2B marketplace and make an impact. They are your brand’s top voices—the ones…
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ERGs to continue to foster inclusion by raising awareness through meaningful conversations, education, events, and other DEI aligned initiatives Bitly Inc., the world's leading connections platform, announced the establishment of five…
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Brands that embrace Whole Brand Thinking™ see higher returns, faster growth and increased customer loyalty Independent creative idea company Barkley has released its third annual State of the Whole Brand report and research study, "How…
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ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, today announced it has partnered with ERIN Technologies for a new employee referral program called ReferCX. ERIN is a leading employee referral platform…
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