Red Box Delivers Cloud Configurable Voice Recording to Fuel AI on Microsoft Azure

Red Box, a leading platform for voice, announces an extension of its relationship with Microsoft aligned to the launch of Conversa, Red Box’s enterprise voice platform. Red Box is already a Preferred Telephony Partner for conversation intelligence, part of Microsoft Dynamics 365 Sales and Customer Service. This latest development in the relationship delivers a unique capture layer for enterprise voice. It combines the power of Conversa audio processing in Microsoft Azure and Microsoft AI, with seamless support of both …

Adoption for 8×8 Voice for Microsoft Teams Rising

8x8, Inc., a leading integrated cloud communications platform provider, announced growing adoption for 8x8 Voice for Microsoft Teams, which is successfully delivering an enterprise-class, easy-to-administer global telephony direct routing solution for businesses and organizations while keeping the Microsoft Teams experience unchanged for end users. As Microsoft Teams usage continues to skyrocket around the world, reaching 115 million daily active users in October according to Microsoft, enterprises have recognized the…

Broadvoice Announces the Launch of Broadvoice Bubble

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced the launch of Broadvoice Bubble, a new text messaging and marketing platform that enables businesses to connect with their customers instantly with SMS/MMS messages delivered automatically to their smartphones. Broadvoice Bubble gives businesses an easier and faster way to engage and interact with their customers where they are – on their mobile devices. The platform is ideal for alerts…

thinQ Launches All-in-One Communication Platform to Power Voice & Messaging

Launching, thinQ’s integrated inbound and outbound cloud communications platform – thinQ.io – along with flexible APIs, deliver a "better way" to power voice and text messaging. Customers can use the Web platform’s new, easy workflows to buy, provision, and port phone numbers, create call routing profiles and trunks, and enable text messaging. Programmer-friendly APIs are also available to add and control inbound and outbound voice and texting features in existing tech stacks in minutes. Marketing Technology News: SAP…

Vision Voice Introduces a Powerful UC Platform

Vision Voice has introduced a powerful cloud-based communications platform, offering sophisticated but intuitive and affordable unified communications (UC) solutions. The aim is to give UK businesses and partners a one-stop-shop for all their IT and communications needs. As part of its strategy, Vision Voice will be working closely with UK partners — including IT specialists — to make it simpler for them to enter the Unified Communications-as-a-service (UCaaS) market. Vision Voice has chosen Centile as its development…

RoboCent Announces Increased P2P Texting And Ringless Voicemail Capacity, 30 Minute Turnaround Time With No Rush Fees

Also Releases Interview With Founder & CEO With 8 Days Until 2020 Elections RoboCent, Inc. (Virginia Beach) has announced increased capacity for their P2P SMS Platform. This platform allows RoboCent's customers to schedule a message to be sent to voters by RoboCent's in-house agents for quick delivery on time and on budget. With increased capacity, RoboCent has doubled their sending speeds in addition to hiring more US based agents that send every text individually. RoboCent has also increased RVM capacity with more…

New Voice Gateway From Cognigy Advances Customer Service Experiences to New Levels

Voice-Based Conversational AI Champions CX Challenges; Enables Greater Customer and Employee Satisfaction Through Automation, Improving Accuracy, Efficiency Cognigy, a global leader in Conversational AI, announced the release of Cognigy Voice Gateway (VG), an artificial intelligence voice solution, which deploys virtual agents (naturally-conversing voice bots) for automated inbound and outbound voice calls, whether via phone, web or mobile. Cognigy VG is designed to empower enterprises to automate high volume customer…

Foxtel Selects TiVo’s Personalized Content Discovery, Conversation Service to Power Voice Search

TiVo Powers Leading Australian Subscription TV Operator’s Services with Intelligent Voice Search Innovation TiVo, the company that brings entertainment together and a wholly-owned subsidiary of Xperi Holding Corporation announced that Foxtel, Australia’s leading subscription-TV platform, has chosen TiVo to deliver its voice search innovation for subscribers in Australia. TiVo is providing Foxtel with a natural language, voice-based search solution, making it quicker and easier for Foxtel customers to find the content they…

Broadvoice Strengthens Channel Team

Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP trunking services for businesses, is reinforcing its commitment to its indirect sales partners with the addition of two new regional sales professionals to its channel management team. Robert Sanchez joins Broadvoice as Regional Channel Manager – Mountain West and Joseph Galluzzi is now Regional Channel Manager – Northeast. Broadvoice also has regional channel managers in California, Southwest, Midwest, and Southeast. Marketing…

Sensory Unveils VoiceHub Portal for Fast, Free, Flexible Wake Word and Voice UI Model Development

VoiceHub’s intuitive interface allows users to quickly build vocabularies in dozens of languages with no coding experience required Sensory, a Silicon Valley company pioneering AI at the edge and the de facto standard for enabling a voice UI on apps and devices, unveils VoiceHub, a convenient online portal that enables developers to quickly create wake word models and voice control command sets for prototyping and proof-of-concept purposes. Designed with flexibility in mind, VoiceHub allows users to easily select languages…

Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams

Dubber Corporation Limited (Dubber), announced the global launch of Dubber Unified Recording on Microsoft Teams, supported by a new and tailored global channel partner and reseller program. Unified Call Recording is a first of a kind capability for Microsoft Teams enabled by Dubber's unique ability to capture any conversation - voice or video - on Microsoft Teams in the cloud - and to aggregate recordings, data, insights, and alerts from service provider and unified communications platforms, compliantly, in one place.…

Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365

Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience Clarabridge, a global provider of Customer Experience Management (CEM) solutions for some of the world’s top brands, announced that its text and speech analytics solutions now integrate with Microsoft Dynamics 365 Customer Voice and Dynamics 365. The combined solution will enable decision-makers to utilize deeper, more comprehensive analytics across all customer…

Gain Actionable Retail Data With Bazaarvoice Premium Network Insights

These new solutions provide unprecedented visibility into brands’ retail channel performance, offering actionable insights needed to stand out on an infinite digital shelf Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions,  announced new Premium Network Insights for brands. These new actionable insights are designed to help brands focus their UGC strategy and resources so they can win at retail. With more data that is quickly accessible and updated daily, brands can easily…

Deltapath Announces Teams Gateway For Voice Enabling Work From Anywhere Capabilities

Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, today announced the release of its Teams Gateway. The Deltapath Teams Gateway helps you satisfy your business goals without unnecessary spending by bridging your existing PSTN phone lines and PBX phone system to extend PSTN calling in Microsoft Teams. Deltapath Teams Gateway makes it possible for businesses that use Microsoft Teams to now add phone service without breaking the bank. By using your…

WellBe Voice Assistant And Wellbe Watch Now Available For Holiday Gift Giving

HandsFree Health, a provider of WellBe, a secure, HIPAA compliant, voice-enabled virtual health assistant platform, announced that the WellBe voice assistant and WellBe Emergency Alert Smartwatch are now available for purchase and shipping across the country through eBay. The innovative new health tech items are sold on top e-commerce retailers eBay, Amazon and Walmart, just in time for holiday shopping. WellBe uniquely combines health and entertainment into a modern consumer electronic device for the home. "Families are…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

Sendbird Launches Self Service Option for Sendbird Calls APIs, Making It Fast and Easy for Any Organization to Embed Voice and Video Calling…

Company continues to add new features to Sendbird Calls to facilitate online connections and reduce social isolation caused by COVID-19 Sendbird, the leading interactions API service for mobile and web applications, announced that it has opened a self-service portal for Sendbird Calls APIs. The new option makes it fast and easy for organizations to bring the power of voice and video to their apps. The company has also added several new features to the APIs, including call event webhooks and on-device recording.…

Roku OS 9.4 Provides New Ways to Access Content, More Voice Options & Customizations

Roku, Inc. announced Roku OS 9.4 will start rolling out to Roku devices in the coming weeks. Roku OS 9.4 offers customers new ways to access content quickly and a range of performance enhancements. The Roku Channel is adding more ways to access all-in-one entertainment via a new dedicated mobile app for iOS and Android smartphones available in the coming weeks. Additionally, Roku announced a new streaming player line up in another announcement. "The Roku OS allows consumers to easily get to the content they want…

BroadbandTV Corp Unveils Voices of Color Program For Socially Conscious Brands and Advertisers

BroadbandTV Corp. (BBTV), an enabling platform for content owners that is advancing the world through the management, distribution, and monetization of content, announces its socially-conscious program, Voices of Color. The program will target brands and advertisers looking to support BBTV's creators of color while tapping into multicultural consumers. Marketing Technology News: InsightSquared Brings Its Revenue Intelligence Platform to HubSpot According to Google research, people are more likely to consider or purchase…

Five9 Announces Five9 VoiceStream

Five9, Inc a leading provider of the intelligent cloud contact center, announced Five9 VoiceStream to help customers, partners and system integrators leverage the power of real-time voice and add a broad range of value-added applications on top of the Five9 platform. Five9 VoiceStream is a developer-friendly, modern cloud-to-cloud real-time media streaming API that enables frictionless integrations with partners and is highly secure to ensure customers' precious voice data is protected. "We are witnessing a wave of…