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Safe Software Recognized as a Niche Player in 2025 Gartner® Magic Quadrant™ for Data Integration Tools

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Safe Software Recognized as a Niche Player in 2025 Gartner® Magic Quadrant™ for Data Integration Tools

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Safe Software named for the 6th consecutive time in Gartner® Magic Quadrant™

Safe Software, a global leader in data integration and transformation, has once again been recognized in the 2025 Gartner® Magic Quadrant™ for Data Integration Tools, marking the sixth consecutive year the company has been included in this prestigious report.

Safe Software’s FME Platform has evolved well beyond its geospatial roots to become the only All-Data, Any-AI Integration Platform, empowering organizations worldwide to connect all data, applications, and AI technologies anywhere, at any scale, and with complete flexibility.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

With a community of more than 200,000 enthusiastic users and 25,000+ organizations in over 125 countries, FME continues to redefine data integration by delivering a no-code enterprise solution that unifies data movement, automation, and AI connectivity.

“Our continued recognition reflects the trust of our customers and the innovation of our team,” said Don Murray, CEO and Co-Founder of Safe Software. “We’re proud to help organizations integrate data seamlessly across systems, driving faster, smarter decisions in an increasingly AI-driven world.”

Safe Software continues to set itself apart through its customer-obsessed approach, ongoing investment in innovation, and commitment to freedom of choice, whether deploying on-premises, in the cloud, or both. The company’s vision of empowering users to harness data for smarter, faster decisions remains at the heart of its success.

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Squirro Drives Frictionless Enterprise AI Real-World Adoption with Latest Platform Release

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Squirro Drives Frictionless Enterprise AI Real-World Adoption with Latest Platform Release

Supercharges Chat and Multimodal Reasoning Capabilities

Squirro, a global leader in enterprise-grade Generative AI and knowledge graph technology, announced the general availability of its latest Long-Term Support (LTS) platform update. Squirro Release 3.14.4 introduces a number of powerful new capabilities designed to close the gap between structured enterprise knowledge and ad-hoc user workflows.

Most notably, the update includes direct file uploads, multimodal image reasoning, and an enterprise-grade prompt library – features that help organizations quickly and accurately extract insights from complex documents, whether stored in secure enterprise repositories or sitting on a user’s desktop.

“The biggest sticking point for enterprise AI remains real-world adoption. To truly scale, the technology has to be completely frictionless,” said Dorian Selz, CEO of Squirro. “With this release, we are dismantling specific barriers that stall workflows, removing language constraints and enhancing image reasoning, for our global user base.”

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Elevating Squirro Chat for Faster Insights and Deeper Reasoning

The centerpiece of the latest Squirro Platform Release is a vastly enhanced chat experience designed for versatility and depth. Direct file uploads let users bypass traditional indexing workflows by dragging contracts or reports directly into the chat for on-the-spot, secure analysis. For complex long-form content, a new “Chat with Item” agent maintains deep memory context retaining the first 100 pages plus a summary to support intricate Q&A sessions without losing the thread.

Multimodal image reasoning enables the AI to interpret charts, tables, and images contained within documents, while newly introduced table rendering capabilities automatically format structured data outputs into clean, readable tables directly in the chat window. Collectively, these features evolve Squirro Chat into a comprehensive analytical workbench, providing users with the tooling required to drive sophisticated data tasks across the enterprise.

Precision, Governance, and Global Reach

Beyond the chat interface, the release delivers critical enhancements for GenAI governance and control. A new prompt library helps teams standardize best practices by sharing reusable prompts at the project level. Custom user prompt instructions enable administrators to enforce global behavioral rules such as specific personas or safety protocols to ensure that every AI interaction adheres to corporate standards.

The update also strengthens the platform’s core intelligence and global capabilities. Enhanced PDF OCR adds dedicated support for Simplified Chinese, Traditional Chinese, and Arabic, ensuring high-accuracy extraction from scanned global documents, addressing customer requirements in China and the Middle East. Meanwhile, intelligent decomposition of complex words, common in Germanic languages, offers improved search relevance and retrieval precision in Squirro’s home markets.

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Laying the Foundation for Enterprise AI Agents

As the enterprise AI landscape accelerates toward the adoption of autonomous agents, the ability for systems to reason, retain context, and interpret diverse media formats is becoming the new standard. Squirro Release 3.14.4 aligns directly with this industry shift. By combining deep context memory, multimodal reasoning, and dynamic ad-hoc analysis, the upgrade enhances the reasoning capabilities of auditable agentic workflows – systems that do not merely retrieve information but actively collaborate with users to solve complex problems.

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RankLift Lab Launches Measurable Google Maps SEO Framework for Service-Area Businesses

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RankLift Lab Launches Measurable Google Maps SEO Framework for Service-Area Businesses

RankLift LabNew framework helps service businesses expand map visibility, stabilize rankings, and generate inbound calls within 60 days.

RankLift Lab, a Miami-based local SEO firm, announced the launch of its performance-focused Google Maps optimization framework designed to help service-area businesses improve visibility, inbound calls, and booking demand from local search.

The framework centers on aligning Google Business Profiles, on-page signals, and neighborhood-level coverage with real search behavior—moving beyond single-pin visibility to consistent presence across priority service areas.

Most local SEO fails because it tracks the wrong signals. We focus on map coverage where customers actually search.”

— Juan Pimentel, Founder & CEO, RankLift Lab
“Most service businesses already have demand,” said Juan Pimentel, Founder and CEO of RankLift Lab. “The issue is visibility where customers are actually searching. Our work focuses on measurable map coverage, not vanity rankings.”

Measured Improvements in Local Visibility

In a recent engagement with a South Florida property management company, RankLift Lab implemented category realignment, on-page corrections, and geo-grid expansion across key neighborhoods. Within 60 days:

Average Google Maps position improved from the low 20s into the top 10 across multiple tracked neighborhoods

Visibility expanded beyond a single location to multiple high-demand zones

The business began appearing consistently for renter-intent searches across its service area

Results were tracked using geo-grid ranking data and Google Business Profile insights to ensure changes correlated with real search behavior.

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Built for Transparency, Not Lock-In

RankLift Lab’s approach combines geo-grid tracking, site performance optimization, structured local content, and ongoing GBP activity. The company works with property management firms, home services, medical and dental practices, legal professionals, and multi-location brands operating in competitive local markets.

Clients receive clear visibility reports showing where rankings improve, where gaps remain, and which actions drive movement—without long-term contracts or bundled filler services.

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Ecer.com Leads the Future of Mobile B2B

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AppTec Universal Gateway for High-Performance, Encrypted Mobile Access

Ecer Logo & Brand Assets (SVG, PNG and vector) - Brandfetch

In the past, international trade meant complex procedures, long waits, and fixed office settings. Now, all that is being rewritten. With over 70% of international buyers accustomed to completing key transactions via mobile devices, global trade has entered the “fingertip era.” In this mobile-driven revolution, Ecer.com (www.ecer.com), with its forward-looking strategy and technological innovation, continues to drive the B2B industry towards mobile transformation.

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Mobile Transformation: More Than Just Portability, It’s an Efficiency Revolution
The mobile B2B platform developed by Ecer.com has freed cross-border trade from the constraints of time and space, making it accessible anytime, anywhere.
Instant Connectivity, Turning Time Differences into Business Opportunities: The platform’s AI-powered online customer service system supports 24/7 multilingual real-time response, transforming the communication time differences in traditional trade into a continuous stream of business opportunities, achieving a qualitative leap in order processing efficiency.
Hunan CTS Technology Co,.ltd once received an urgent inquiry from a buyer in São Paulo at 2:15 AM on a weekday. The platform’s AI customer service automatically handled the inquiry. It not only instantly translated the technical parameters, but also matched and recommended three of the most suitable products within three minutes based on the buyer’s requirements. When the supplier’s sales team started work in the morning, the system had already synchronized all communication records and buyer requirements, and both parties promptly scheduled a virtual factory tour and an online sample demonstration. This seamless process, from the initial inquiry to finalizing sample details and paying the deposit, took only 31 hours in total, successfully overcoming the 12-hour time difference and language barrier with a significant order.

Immersive Factory Inspection, Building Trust with a Single Click: Leveraging VR technology, the “Mobile Panoramic Factory Inspection” allows buyers to inspect production line details in 360 degrees on their mobile devices. This feature reduces the factory inspection cycle from an average of 8 days to 2 hours, significantly improving decision-making speed and trust while lowering international travel costs.

AI-Driven: Fully Empowering Cross-Border Trade
On Ecer.com’s mobile platform, AI is not just an auxiliary tool, but the core driving force.
Multilingual AI Customer Service: Not only eliminates language barriers, but also predicts needs through semantic analysis, increasing inquiry conversion rates by over 40%.
Intelligent Matching Engine: Through deep data mining, it accurately connects buyers with high-quality suppliers, driving a 62% increase in mobile transaction rates.

Marketing Technology News: Disrupt or Be Disrupted: The AI Wake-Up Call for B2B Marketers

Closed-Loop Ecosystem: From Trading Platform to Trading Partner
Ecer.com has built not just a platform, but a complete mobile trade ecosystem:
Intelligent Inquiry System: Ensures zero missed business opportunities around the clock
Panoramic Display Tools: VR factory tours provide a three-dimensional product presentation, building deeper trust
Real-Time Interactive Features: Supports audio and video negotiations during the presentations
Ecosystem Integration: Seamlessly integrates with communication tools such as WhatsApp, extending service chain

The Future Is Here: Global Trade in the Palm of Your Hand
Industry observers point out that the profound value of mobile B2B lies in simplifying complex international trade processes into intuitive “handheld operations.” Ecer.com’s practices clearly reveal a trend: when trade breaks free from the limitations of fixed locations and equipment, the barriers to participation in global trade are significantly lowered, while efficiency achieves breakthrough improvements.

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Practical Ways to Apply Rewards Across the Marketing Funnel

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Marketers have never had more channels to reach customers, yet turning awareness into action remains one of the toughest challenges in the funnel. Acquisition budgets are rising, competition for attention is fierce, and loyalty is harder to sustain. Even strong campaigns often stall when customers hesitate at sign-up, abandon carts at checkout, or disengage after an initial purchase. These pauses, what I call conversion decay, quietly erode ROI.

Addressing conversion decay requires more than creative adjustments or landing page optimization. It calls for practical tools that motivate customers to keep moving forward. Tech-enabled rewards offer that advantage. Whether it’s a small incentive to spark trial, integrating stored value to encourage checkout, or a personalized offer to reengage a lapsed customer, rewards give marketers a flexible way to generate measurable results at every stage of the funnel.

Sparking Engagement and Strengthening Loyalty

Capturing customer attention is only the beginning. The goal is to transform interest into trial and trial into lasting engagement. Small-value rewards, delivered through targeted promotions, provide a clear reason for customers to take the next step. A $5 digital gift card for trying a new product or a $20 reward for referring a friend can turn hesitation into action.

This approach delivers measurable lift. Research from Blackhawk Network (BHN) of more than 700 business executives found that companies using rewards-based promotions reported 14% higher conversion rates and a 16% stronger return on marketing investment compared to those relying on discounts alone.

Loyalty also grows when recognition is immediate and relevant. Today’s consumers respond to rewards for simple, everyday actions: completing a purchase, leaving a review, or bringing someone new to the brand. These smaller, timely acknowledgments reinforce habits and strengthen the connection between customer and brand. BHN data shows that companies consistently rewarding customer actions see up to a 60% annual improvement in satisfaction scores.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

Reducing Checkout Abandonment with Stored Value Rewards

Checkout remains one of the most common points where purchases stall. Doubt about cost, payment security, or timing can be enough to derail completion. In fact, McKinsey reports that 79% of consumers are actively seeking deals nearly every time they shop, and almost half plan to delay purchases.

For these customers, the ability to apply stored value rewards—such as gift cards, loyalty balances, or promotional credits—directly at checkout can make the difference. By lowering the perceived cost of purchase, these rewards become a powerful incentive to complete the transaction.

When merchants integrate these reward balances seamlessly into their apps and online checkouts through APIs and digital wallet connections, they give customers immediate access to value they’ve already earned. This embedded experience not only helps close the sale but also strengthens trust in the shopping journey.

Bringing Customers Back with Targeted Offers

Reengagement is another place where rewards outperform traditional tactics. Generic emails or broad retargeting ads often go unnoticed. But a personalized incentive—“We miss you, here’s $10 to shop with us again”—signals value and provides a practical reason to return.

BHN research shows that companies using rewards shortened sales cycles by 36% compared to those using traditional discounts. A timely incentive can reestablish momentum, turning past engagement into renewed activity.

Applying Rewards Across the Funnel

The combination of economic pressure and crowded digital channels makes conversion decay more costly than ever. Rewards provide a straightforward way to create momentum—encouraging trial, supporting purchase decisions, and reinforcing loyalty.

They are not a replacement for broader marketing strategy, but they are one of the few tools that deliver results across the funnel. By applying rewards thoughtfully at each stage, brands can turn intent into action and action into habit, building stronger customer relationships while driving measurable growth.

Moveworks and Unily Deepen Partnership to Transform the Intelligent Employee Experience

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Bright Mountain and NeuIQ Announce Strategic Partnership to Advance AI-Driven Consumer Decision Intelligence

Moveworks, the leading AI assistant platform for the enterprise, announced an enhanced strategic partnership and new Enterprise Search content connector with Unily, a global leader in employee experience platforms. The connector makes a customer’s relevant Unily content and knowledge instantly accessible to employees directly through Moveworks’ conversational AI.

By connecting Moveworks to Unily’s employee experience hub, organizations can surface precise, contextual answers from Unily, on demand and in natural language without requiring employees to navigate portals, search across pages, or know where information lives.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

Enterprises rely on Unily to power their intranet, providing a seamless digital experience that enhances productivity and engagement across the workforce. With the new Moveworks connector, rich enterprise content becomes instantly accessible through a single conversational interface, while fully honoring Unily’s permission model to ensure employees only see what they’re allowed to access. The connector also gives customers full control over which Unily sites Moveworks ingests, allowing them to choose exactly which content is included. And with a simple, guided setup journey, administrators can connect Unily to Moveworks in just a few steps, making the entire experience fast and intuitive.

“Our goal is to meet employees exactly where they work with the answers they need. The partnership between Moveworks and Unily unlocks enterprise knowledge by making it conversational and bridging the gap between static content and active resolution,” said Bhavin Shah, Moveworks CEO. “This provides employees with a single, natural language interface to access the collective intelligence of their organization.”

For Moveworks customers, the Unily content connector expands the value of their existing AI Assistant. By connecting to Unily, Moveworks can now ingest and surface knowledge across different Unily content types and widgets in the conversational surface where their employees work. This ensures customers get faster access to the trusted information they need through Moveworks.

“Renewing and expanding our partnership with Moveworks supports our vision for the next evolution of employee experience platforms,” said Lokdeep Singh, CEO at Unily. “By making enterprise content conversational and instantly accessible, we’re helping organizations create employee experiences that are truly intelligent and responsive to individual needs. Critical company knowledge becomes discoverable within the flow of work with AI-powered conversations that help employees turn information into action at new speed.”

The Moveworks Enterprise Search content connector with Unily is available now for all joint customers. Log into your Moveworks self service portal to begin setting up the connector and contact your Moveworks account team with any questions.

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MADUP, Backed by $23M, Poised to Innovate AI Marketing Through Global Expansion

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MADUP, Backed by $23M, Poised to Innovate AI Marketing Through Global Expansion

– MADUP speeds up its full-scale global market entry

Udemy Introduces New Instructor Innovations at Semiannual Front Row Event

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Udemy Introduces New Instructor Innovations at Semiannual Front Row Event

New offerings expand revenue opportunities, bring off-platform activity onto Udemy, and open new markets through AI-powered learning formats

Udemy , a global AI-powered skills acceleration platform, unveiled a suite of new instructor-focused offerings, reinforcing the essential role of human expertise in an era reshaped by artificial intelligence. The announcements were made at the company’s semiannual Front Row event, which brings together more than 5,000 global Udemy instructors to share company strategy, and come as the world undergoes one of the fastest skill transformations in history. Global demand for upskilling continues to surge, the half-life of technical skills is shrinking, and according to the World Economic Forum, nearly 60% of professionals worldwide now require reskilling due to rapid AI-driven change.

“As AI reshapes the landscape of work and accelerates learning, instructors remain the catalyst for real skill-building,” said Hugo Sarrazin, President and CEO at Udemy. “These new offerings give instructors powerful ways to grow their businesses alongside Udemy and guide learning as AI orchestrators, ensuring they can continue leading learners forward and driving true transformation that strengthens the global learning marketplace.”

Learner expectations are evolving rapidly, with people seeking more continuous, bite-sized, and community-driven experiences. At the same time, instructors are engaging across more formats—from live sessions to short-form content—in some cases off-platform, when the capabilities are not available. Udemy sees these shifts as an opportunity to expand the market for online learning and give instructors more ways to teach and earn. The new offerings introduced at Front Row are designed to meet this moment, providing innovative tools, flexible modalities, and diversified revenue opportunities that align with evolving learner needs and the accelerating pace of change in the workforce.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

Major Announcements from Front Row

The following instructor-focused innovations are expected to launch throughout 2026:

1. Instructor Subscriptions
Instructor Subscriptions will bring live sessions, short-form content, and community features onto Udemy, designed to enable instructors to build recurring revenue, deepen learner engagement, and streamline activities. We believe this offering will allow instructors to:

  • Generate new earning potential
  • Publish flexible short-form and frequent content
  • Strengthen learner communities
  • Access unified analytics and engagement tools

2. AI-Powered Micro-Learning
Udemy previewed AI-powered creation tools designed to transform long-form courses into interactive micro-learning experiences—meeting learners in the flow of work, on mobile, or during short study moments. Instructors remain central as AI orchestrators, guiding quality, accuracy, and instructional integrity. We expect these tools will help instructors:

  • Attract new learner segments and expand TAM
  • Support mobile-first, just-in-time learning
  • Increase engagement and retention through shorter content
  • Maintain control as curators and validators of AI-generated activities

3. Content Innovation Fund
Udemy also announced its plans to establish a $2.5 million Content Innovation Fund intended to support instructors experimenting with next-generation learning formats, including subscription offerings, short-form content, and AI-driven micro-learning. The fund is intended to provide support such as:

  • Grants for content experimentation
  • Funding for subscription and micro-learning formats
  • Resources for adopting AI-powered tools
  • Acceleration of next-generation learning experiences

learners increasingly want modular, continuous, skills-focused learning experiences. The innovations unveiled at Front Row help instructors meet this demand while opening new revenue streams beyond traditional courses. Together, we believe these offerings will strengthen Udemy’s subscription ecosystem, expand our reach with new learning modalities, and provide instructors with deeper insights into market needs—creating a more resilient, diversified model where instructor success drives platform success.

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Fivetran Named a Challenger in the 2025 Gartner® Magic Quadrant™ for Data Integration Tools

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Fivetran Named a Challenger in the 2025 Gartner® Magic Quadrant™ for Data Integration Tools

Recognized for stronger completeness of vision and ability to execute

Fivetran, the global leader in data movement, announced that it has been recognized as a Challenger in the 2025 Gartner® Magic Quadrant™ for Data Integration Tools.

With over 7,700 customers, 740 connectors, and 7,200 terabytes of data moved monthly, Fivetran’s scale and reliability position it as a central player in the enterprise data ecosystem.

Gartner defines the data integration tools market as platforms that enable organizations to combine data from multiple sources and perform tasks related to data access, transformation, enrichment, and delivery. Fivetran believes this recognition reflects its continued innovation in delivering a unified, secure, and reliable data foundation that integrates movement, transformation, and activation at scale.

“Enterprises are consolidating their data stacks and moving toward open, automated platforms that power AI,” said George Fraser, CEO of Fivetran. “Fivetran delivers that foundation — integrating all data across systems and clouds, automating every pipeline, and ensuring governance at scale. Our mission is to remove the complexity of data movement so teams can focus on building and innovating.”

Trusted by global organizations

With over 7,700 customers, 740 connectors, and 7,200 terabytes of data moved monthly, Fivetran’s scale and reliability position it as a central player in the enterprise data ecosystem. Organizations such as Pfizer, Hippocratic AI, and Steve Madden selected Fivetran to strengthen their data foundations and support their growth.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

Expanding leadership in data integration, transformation, and AI readiness

In 2025, Fivetran continued to advance its leadership in automated data integration with key innovations and strategic milestones:

  • Product and platform innovation:
    • Expanded support for Fivetran Managed Data Lake Service, including deeper integration with Google Cloud Storage and Microsoft Azure for AI workloads
    • Improved support for unstructured and semi-structured data across pipelines
    • Launch of the Connector SDK, giving customers and partners a faster, more flexible way to build custom connectors
  • Strategic expansion:
    • Acquisition of Census, adding governed, automated, real-time activation to the platform
    • Acquisition of Tobiko Data, bringing advanced, multi-engine transformation and open source innovation

Gartner, Magic Quadrant for Data Integration Tools, Michele Launi, Nina Showell, Robert Thanaraj, Sharat Menon, 8 December 2025.

Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Comcast and Amazon Launch Amazon Luna Cloud Gaming on Xfinity’s Entertainment Devices

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Comcast and Amazon Launch Amazon Luna Cloud Gaming on Xfinity’s Entertainment Devices

Luna on Xfinity Enables Seamless Gaming Right From the TV, No Downloads or Consoles Required

Xfinity WiFi Offers Gamers the Fastest Speeds and Lowest Lag for the Ultimate Cloud Gaming Experience

Comcast and Amazon today announced the launch of Amazon Luna, a cloud gaming service, on millions of Xfinity TV and streaming devices across the U.S. Starting , Xfinity customers with an eligible X1 or Xfinity Xumo Stream Box can now enjoy Amazon Luna’s vast collection of high-quality video games directly alongside their favorite entertainment. They’ll have access to games such as like Hogwarts Legacy and Indiana Jones and the Great Circle™, along with family friendly, accessible GameNight titles like Courtroom Chaos: Starring Snoop Dogg and The Jackbox Party Pack 9 included with Prime at no additional cost. Plus, the experience is backed by the nation’s most reliable WiFi network, making it a great choice for cloud gamers who need low latency and lightning-fast speeds for a seamless experience.

To access Amazon Luna on Xfinity, customers can simply say “Luna” into their voice remote and sign in with either an Amazon Prime or Luna Premium subscription to get started playing. Customers can choose to pair a Luna controller or compatible Bluetooth controller.

Recently redesigned and reimagined for players of all interest and experience levels, the all-new Amazon Luna now offers Prime members access to more than 50 games at no additional cost. This includes GameNight experiences optimized for in-person, party game play on the living-room TV with no controller needed – players can simply scan a QR code on their TV to join in on the fun with their mobile phone.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

“At Amazon, we’re focused on making gaming more accessible for our customers, and this collaboration with Comcast allows us to reach more customers across the U.S.,” said Jeff Gattis, General Manager, Amazon Luna. “Comcast’s reach and versatility makes it a great fit as we continue to scale Amazon Luna and its growing content library across more devices, more homes, and more players.”

“Xfinity is redefining what it means to game on the big screen,” said Fraser Stirling, Global Chief Product Officer, Comcast. “By combining our superior broadband with our world-class entertainment platform, we’re making it easier than ever for customers to jump into high-quality cloud gaming experiences like Amazon Luna – no console, no downloads, just seamless play on top of the best WiFi for gamers.”

Powered by Comcast’s global entertainment platform, Entertainment OS, Xfinity’s TV and streaming devices will offer a one-of-a-kind gaming experience, seamlessly blending cloud gaming, live TV, on-demand content and streaming apps into a single, easy-to-navigate interface.

Entertainment OS brings features like voice search, seamless content discovery and personalization to life on tens of millions of devices from Comcast and its partners across the globe, including Xfinity and Xumo in the U.S., Sky in the UK and Europe, and global syndication partners like Rogers and Foxtel. Built to be flexible and scalable, the platform makes it easy for partners to serve advanced entertainment experiences to their customers, including Rogers who is launching Amazon Luna on its Entertainment OS-powered Xfinity Streaming devices . Comcast plans to extend Luna’s availability to additional Entertainment OS-powered devices in the future, working with its partners to introduce new, innovative cloud gaming experiences to more customers worldwide.

A Network Built for Gamers

Comcast engineered the Xfinity network to meet the connectivity demands of gamers by providing multi-gig speeds and ultra-low latency for fast, smooth and reliable gameplay. And it continues to push the limits of innovation to deliver gaming experiences that exceed customer expectations. For example, Comcast was the first in the industry to a new technology that offers Xfinity customers an even smoother, more responsive gaming experience with dramatically less lag.

Cloud gaming continues to surge across Comcast’s Xfinity network, with gaming-related traffic growing 30% over the past year alone, putting it on pace to double every three years. This growth is part of broader trend of streamed entertainment, which accounts for more than 70% of total network traffic, a category that continues to grow and also includes gaming alongside other forms of entertainment like live sports, movies, TV and music.

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Perficient Named a Major Player in Three IDC MarketScapes For AI-First Approach to Customer Experience

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Perficient Named a Major Player in Three IDC MarketScapes For AI-First Approach to Customer Experience

Perficient’s AI-First Methodology Drives Measurable Client Outcomes in Experience Design, Build, and Strategy

Perficient, a global consultancy transforming the world’s most innovative companies through AI-first solutions, announced that it has been named a Major Player in three IDC MarketScape reports: IDC MarketScape Worldwide Experience Design Services 2025 Vendor Assessment (Doc #US52973225, October 2025), IDC MarketScape Worldwide Experience Build Services 2025 Vendor Assessment (Doc #US52973125, October 2025), and IDC MarketScape Worldwide Customer Experience Strategy Consulting Services 2025 Vendor Assessment (Doc #US52973025, September 2025).

As customer expectations reach unprecedented levels, organizations face mounting pressure to deliver AI-powered experiences that are both personalized and scalable. Perficient is disrupting the technology services category, and the firm believes its inclusion in these IDC MarketScape reports underscores the strength of its strategy, progress, and delivery of solutions that help transform businesses.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

“Our clients value Perficient’s AI-first approach because it transforms customer experiences and delivers measurable business results,” said Erin Rushman, general manager of digital marketing and experience design operations, Perficient. “We believe being recognized by IDC for Experience Design and Experience Build reinforces the impact we have on behalf of clients creating personalized, seamless interactions that accelerate growth. In experience-driven economy, that’s the competitive advantage that matters.”

“In my evaluation of Perficient for the IDC MarketScapes focused on Experience Design and Experience Build, it is evident that Perficient is a good choice for organizations looking for a global services provider that is AI forward and can combine client intimacy with industrial-strength capabilities in digital transformation and experience design and build,” said Douglas Hayward, senior research director, worldwide customer experience services and strategies, IDC.

The Experience Design (XD) and Experience Build (XB) IDC MarketScapes assessed vendors through a comprehensive framework in which product and service offerings, capabilities and strategies, and current and future market success factors of the vendors can be compared.

According to the IDC MarketScape for XD, “Perficient has strong capabilities in digital offering design and offers leading-edge experience design services backed by a global innovation network.” The report also notes, “In conversations with Perficient’s reference clients, the three areas where experience design services buyers commended the vendor highly were for the quality of its professionals, for its industry specific capabilities, and differentiation as a vendor.”

The IDC MarketScape for XB states, “As an independent digital experience agency, Perficient combines business and technology transformation capabilities, including a robust collection of supporting assets and tools, with a focus on the design and build of customer experiences. Perficient has strong personalization capabilities.”

Perficient was also named a Major Player in the IDC MarketScape for Worldwide Customer Experience (CX) Strategy Consulting Services. This report evaluates customer experience strategy consulting firms, offering a comprehensive framework including providers’ current capabilities and future strategies. Perficient believes being named a Major Player emphasizes its commitment to partnering with organizations and prioritizing scalable, transformative CX solutions with a reliable and flexible approach to achieving impactful results.

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SEO Experts Expands Local Digital Marketing Services in Melbourne, FL, Continuing 20-Year Legacy of Nationwide Success

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Webtage LLC Sets a New Industry Standard with AI, GEO, and AEO-Integrated SEO Solutions for Local and Global Businesses

SEO Experts

SEO Experts is proud to announce a renewed focus on empowering local businesses across Melbourne and Brevard County with premier Local SEO Services.

SEO Experts, a leading digital marketing agency and industry veteran since 2002, is proud to announce a renewed focus on empowering local businesses across Melbourne and Brevard County with premier Local SEO Services. While continuing to serve a robust portfolio of nationwide and enterprise clients, the firm is dedicating new resources to help Space Coast businesses dominate local search results and drive community-based growth.

In an era where “near me” searches and Google Map Pack visibility are critical for small business survival, SEO Experts leverages over two decades of data-driven experience to ensure local companies stand out. From niche local retailers to large-scale service providers, the agency’s tailored “White Hat” strategies are designed to deliver sustainable, long-term ranking improvements without the risk of search engine penalties.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

For over 20 years, we have helped some of the nation’s largest brands achieve top-tier rankings, but our heart remains here in Florida”

— Robert Desruisseaux

“For over 20 years, we have helped some of the nation’s largest brands achieve top-tier rankings, but our heart remains here in Florida,” said Robert Desruisseaux, founder of SEO Experts. “We want to ensure that businesses right here in Melbourne and Brevard County have access to the same enterprise-level expertise that we provide to our national clients. Our goal is to be the engine that drives local economic growth by connecting great local businesses with the customers searching for them.”

Key Features of SEO Experts’ Service Offerings:

Hyper-Local SEO Campaigns: Specialized optimization for Google Business Profiles (formerly Google My Business), local citations, and geo-targeted keyword strategies specifically for the Melbourne and Brevard County market.

Nationwide & Enterprise SEO: Comprehensive organic search campaigns for brands looking to expand their reach across the United States, backed by a proven track record of ranking for highly competitive keywords.

100% In-House US Team: Unlike many agencies that outsource work overseas, this Local SEO Company prides itself on an all-US-based team of strategists, ensuring high-quality content, transparent communication, and accountability.

Customized Strategy & Transparency: Every client receives a bespoke roadmap and detailed reporting, moving beyond cookie-cutter packages to address specific business goals and competitive landscapes.

Marketing Technology News: Beyond the Trend: How CMOs Are Using Cultural Intelligence to Lead Culture, Not Chase It

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Quvy Launches Predictive Ad-Performance Platform and Appoints New Head of Sales

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Quvy Launches Predictive Ad-Performance Platform and Appoints New Head of Sales

Quvy | Simulated Audience Ad Testing | Validate & Optimize Before You Launch

Quvy expands its enterprise offering with new predictive ad-testing tools and names Stefan Adamczyk as Head of Sales for North America and EMEA.

Quvy, the platform that uses simulated audiences to predict real-world ad performance before advertisers spend their budget, announced the expansion of its enterprise offering and the appointment of Stefan Adamczyk as its new Head of Sales for North America and EMEA.

Quvy enables advertisers and agencies to test image, video, and UGC ads against highly defined synthetic populations—parents, gamers, shoppers, travelers, high-income households, and more. The platform provides deterministic, pre-launch predictions that show how each creative is expected to perform before campaigns go live.

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“Advertisers are done gambling on creative,” said Stefan Adamczyk, Head of Sales at Quvy. “Quvy gives them clarity before they spend. When you know which creative will win, planning, pitching, and scaling all become more effective.”

Quvy’s Private Silo Models provide enterprise partners with dedicated, isolated simulation environments that keep their brand assets, historical performance data, and audience definitions fully separated from all other customers. Agencies benefit from a confidential and accurate environment for evaluating creative direction.

“Agencies now bring Quvy directly into pitch conversations,” Adamczyk said. “Deterministic predictions outperform subjective opinions. When clients see evidence instead of speculation, decisions move faster.”

Quvy simulates population-level behavior across thousands of personas. Each creative receives predictive scoring for major advertising metrics, including:

  • CTR (Click-Through Rate)
  • CPC (Cost Per Click)
  • CPM (Cost Per Thousand)

These predictive metrics help teams identify high-potential concepts early and avoid producing creative that isn’t likely to perform well.

Jonathan Zweig, CEO of Quvy, described the company’s mission:

“Creative shouldn’t be a guess. Budgets are tight, and cycles are fast. Quvy lets advertisers understand performance before spending a dollar.”

Key platform capabilities

  • Predictive scoring for CTR, CPC, CPM
  • Support for image, video, and UGC ads
  • Persona-, demographic-, and interest-level insights
  • Emotional data points: attention, clarity, novelty, trust, excitement
  • Private Silo Models for isolated enterprise environments
  • Simulations completed in under 10 minutes
  • Creative Insights for agencies to validate concepts, strengthen pitches, and justify creative direction

Growing adoption across agencies and brands

In recent months, Quvy has onboarded agency networks, studios, DTC brands, and app developers seeking to reduce inefficient A/B testing. Early adopters report meaningful decreases in wasted spend within their first month of using the platform.

“Predictability is what marketing teams want,” Adamczyk said. “Quvy makes that possible.”

Marketing Technology News: Beyond the Trend: How CMOs Are Using Cultural Intelligence to Lead Culture, Not Chase It

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ConverSight Ignites Supply Chain Decision Intelligence Among Pine Services Group ERP Partner Network

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Zendesk Report: Contextual Intelligence Becomes the New Standard 

ConverSight

Pine Services Group existing and future ERP consulting firms join ConverSight’s partner ecosystem to deliver agentic AI and analytics to supply chain organizations worldwide

ConverSight, the category creator in Unified Decision Intelligence, announced a strategic partnership with Pine Services Group, welcoming existing and future ERP consulting firms into the ConverSight partner ecosystem. The collaboration enables manufacturing, distribution, and retail organizations to access ConverSight’s AI employee, Athena, directly through their trusted ERP advisors to bring real-time decision intelligence into everyday supply chain operations.

This expansion formalizes the adoption of ConverSight’s agentic AI and analytics across Pine Services Group firms, who will now deliver AI supply chain visibility, demand forecasting, supply planning, and inventory optimization as part of their ERP advisory and implementation services. Customers benefit from continuous decision support driven by real-time operational data, eliminating the need for static dashboards, manual reporting, traditional inventory management, or complex BI tools.

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The following ERP consulting firms are now officially part of the ConverSight partner ecosystem:

  • Alliance Solutions Group – Sarasota, FL

  • i-Tech Support – Ocoee, FL

  • Alta Vista Technology – Royal Oak, MI

  • Strategic Information Group – Rock Hill, SC

  • The Vested Group – Plano, TX

  • NexTec Group – Seattle, WA

  • Eureka Solutions – East Kilbride, Scotland

  • Western Computer – Oxnard, CA

  • Third Wave Business Systems – Wayne, NJ

  • ETHOSystems – Chicago, IL

  • Practical Software Solutions – Concord, NC

  • Equation Technologies – Encinitas, CA & Vancouver, Canada

  • DB Computer Solutions – Limerick, Dublin & Cork, Ireland

  • Acumen Information Systems – Clermont, FL

This growing alliance extends ConverSight’s decision intelligence platform across North America and Europe, creating a collaborative network of ERP experts delivering AI planning and operational insight directly to customers.

By integrating Athena into their service offerings, Pine Services Group’s partners empower teams to generate custom reports through natural-language conversations, forecast demand shifts, identify inventory risks, and receive recommended next actions across purchasing, operations, and finance, all without ongoing data engineering or analytics overhead.

“At Pine Services Group, we’re committed to bringing innovative, best-in-class solutions to the organizations we serve. By introducing ConverSight’s decision intelligence platform, we’re empowering teams with AI insights that elevate how they understand their data, optimize operations, and drive smarter decisions,” said Chris Milan, VP of Strategic Partnerships, Pine Services Group.

“ERPs play a critical role in operations but decision-making often lags behind execution,” said Ganesh Gandhieswaran, CEO and Co-Founder of ConverSight. Through our partnership with Pine and its outstanding member firms, we’re putting Athena, agentic AI, into the hands of teams closest to daily operations—unlocking faster insights, better alignment, and intelligent automation at scale,”

Delivered through Pine Services Group’s professional services network, customers benefit from rapid onboarding and immediate business impact, bringing agentic decision intelligence into daily workflows without months-long implementation cycles or specialized analytics teams.

Marketing Technology News: Beyond the Trend: How CMOs Are Using Cultural Intelligence to Lead Culture, Not Chase It

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Ours Privacy Unveils Next-Generation Analytics Suite, Advancing Its Vision for a Comprehensive Healthcare Marketing CDP

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EPC Group Expands Power BI Copilot With Enterprise Multi-Model AI Architecture

New capabilities for attribution, web analytics, session replay, and funnel insights arrive as healthcare organizations navigate an evolving privacy landscape

Ours Privacy introduced a significant expansion of its HIPAA-compliant customer data platform, launching an advanced analytics suite that brings together multi-touch attribution (MTA), web analytics, session replay, and user funnels, all fully aligned with the privacy standards healthcare marketers now require.

The release comes at a pivotal moment. Healthcare companies are experiencing a surge in privacy litigation and new federal guidance that reshapes what is permissible in digital marketing. As traditional tools like third-party cookies, pixels, and legacy analytics platforms become riskier to deploy, organizations are seeking modern, privacy-built solutions that preserve insight without compromising patient trust.

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Ours Privacy’s new analytics suite delivers that clarity. Designed to feel as intuitive as the analytics tools marketers have long relied on, yet engineered for the realities of healthcare today, the platform helps teams understand visitor behavior, diagnose performance issues, and measure the true impact of campaigns across channels.

“Healthcare teams need clarity, but they also need compliance,” said Adam Putterman, co-founder of Ours Privacy. “Our analytics suite is designed to empower growth while keeping privacy at the center, unlocking insights without compromising patient trust.”

The advanced analytics suite includes:

  • Multi-Touch Attribution (MTA): Understand how each channel contributes to patient conversions, with models purpose-built for HIPAA environments.
  • Web Analytics: View real-time traffic, engagement, and behavior, similar to the clarity of Universal Analytics, but built for modern privacy requirements.
  • Session Replay: Visualize user interactions to identify friction, improve conversion paths, and resolve issues faster without exposing PHI.
  • User Funnels & Flows: Measure drop-offs, analyze intent, and optimize patient journeys with interactive, step-by-step flow insights.

These new capabilities build on a year of rapid expansion for Ours Privacy. What began as a pixel replacement and CDP has evolved into a full-stack healthcare marketing platform, now including consent management, audience building, session replay, analytics, embedded maps and videos, and more. Together, these components move Ours Privacy closer to its long-term vision: a unified, privacy-first marketing CDP designed specifically for healthcare.

Marketing Technology News: Beyond the Trend: How CMOs Are Using Cultural Intelligence to Lead Culture, Not Chase It

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Shoppable Video App Novel Acquired by AI Powered Influencer Platform partnrUP to Automate UGC and Video Commerce Brands

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TwelveLabs Unveils the Next Era of Video Intelligence at NAB Show 2026

partnrUP

Novel videos influenced $41M in brand revenue during BFCM, proving the impact of automated shoppable video at scale

partnrUP, the AI-powered creator commerce platform, announced its acquisition of Novel, a leading Shopify video app built to help brands deploy UGC, influencer content, and social-first video across their storefronts to increase shopper engagement and conversion. The acquisition brings high-impact creator and UGC video directly ecommerce DTC websites – automating content distribution, personalization, and revenue attribution for brands like Ridge, Bloom Medicube.

What This Acquisition Unlocks

The latest partnrUP acquisition of Novel brings together two critical pillars to unlock social commerce: creator content and on-site conversion.

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Brands today invest heavily in UGC and influencer partnerships, yet much of that content lives off-site on social platforms where discovery happens, but where purchase decisions are rarely finalized. Novel changes that by making high-performing social and creator videos easy to deploy directly into Shopify storefronts.

Brands shouldn’t have to guess which creator content drives revenue.”

— Jessica Thorpe, CEO of partrnrUP

With Novel now part of partnrUP, brands gain access to a single system that can ingest, manage, and activate creator video across the entire shopping experience. From product pages to collections and landing pages, video becomes a conversion-driving layer of the storefront rather than a disconnected asset library.

Why This Matters for Brands Right Now

Commerce is increasingly visual, social, and trust-driven. Static product pages are no longer enough to answer shopper questions, especially as product categories become more competitive and crowded.

Video does what photos and text cannot. It shows products in motion, demonstrates real-world use, addresses objections, and builds credibility through authentic voices. Yet most brands struggle to operationalize video on-site at scale due to technical complexity, bandwidth constraints, and lack of clear measurement.

This acquisition directly addresses those challenges by eliminating friction across three of the biggest barriers brands face:
* Distribution: getting video into the storefront without slowing site performance or relying on development resources
* Relevance: ensuring the right video appears with the right product at the right moment
* Measurement: understanding which videos actually drive engagement, conversion, and revenue

By combining Novel storefront-native video experiences with AI-driven creator workflows, brands can finally treat video as a system -not a one-off experiment using the partnrUP platform.

How the Combined Platform Impacts Brands

Top-performing UGC and influencer videos sourced from TikTok, Instagram, YouTube, or created in house can now be activated directly within Shopify in minutes. No custom builds. No engineering overhead. No tradeoffs between performance and speed.

Once live, those videos become shoppable, dynamic elements of the purchase journey. Product detail pages evolve from static information hubs into immersive, trust-building environments where shoppers can see the product in action and gain confidence before buying.

“With Novel, we’re completing the loop from creator discovery through on-site activation and sales attribution. This is a major step toward a fully automated, social commerce experience where the right video content meets the right shopper every time,” Jessica Thorpe, CEO of partrnrUP.

Proven Retail Impact

The model is already delivering measurable results.

RIDGE, a leading Shopify Brand and Novel customer with world renowned YouTube content creator Marques Brownlee as an investor and chief Creative Partner, shared how on-site video changed the way their audience connects with the brand:

“Once we installed Novel we immediately launched a split test, said Michael De Lia,” Sr. Manager Ecommerce. “The addition of Novel UGC on our site resulted in a 2.55% lift in sitewide conversion. Running an old theme, we were stoked to start hosting dynamic video content on our site without sacrificing speed.”

These results are consistent with other customers, including Shopify DTC brand Lineage Provisions. Their 41.4% revenue improvement on their Classic Meat Sticks page demonstrates what’s possible when content resonates with the specific audience and product context.

Leadership Perspectives

Joe DeWulf, CEO and Co-Founder of Novel, emphasized the strategic alignment behind the acquisition:

“Novel was created to bridge the gap between social discovery and the point of purchase. We wanted brands to be able to showcase their best creator content right where buying decisions actually happen. Becoming part of partnrUP lets us take that idea to a completely new level. Together we can give brands a smarter, more automated way to turn video into trust, engagement, and measurable revenue.”

Toward Fully Automated Video Commerce

At its core, this acquisition is about removing manual effort from a process that should be intelligent, adaptive, and revenue-driven.

As partnrUP integrates Novel more deeply into its platform, brands can expect a future where:
* Creator and UGC videos are automatically ingested and organized
* Products are matched to relevant content without manual tagging
* Different shoppers see different videos based on behavior and intent
* Performance data informs both content creation and distribution
* Video becomes a continuously optimized conversion engine

The result is a storefront experience that feels alive, personal, and purpose-built for how people actually shop.

Marketing Technology News: Beyond the Trend: How CMOs Are Using Cultural Intelligence to Lead Culture, Not Chase It

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ServicePower and Marcone Appliance Parts Announce Strategic Partnership to Streamline Field Service Management Solutions

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ServicePower and Marcone Appliance Parts Announce Strategic Partnership to Streamline Field Service Management Solutions

ServicePower, a leading provider of field service management software, announced that it has partnered with longstanding North American distributor Marcone Appliance Parts.

This collaboration will streamline operations and speed up procurement for service providers by integrating Marcone’s extensive parts inventory with ServicePower’s AI-driven platform. Doing so will provide the 13,000+ service companies using ServicePower immediate access to more than 300,000 parts that they can seamlessly identify and purchase for warranty jobs.

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“Service technicians are the backbone of the customer experience, and they need more than just tools—they need intelligent support,” said Frank Gelbart, chief executive officer of ServicePower. “By partnering with Marcone, we’re making it easier than ever for providers to access the right part at the right time. This integration empowers technicians to boost first-time fix rates, reduce costly return visits, and deliver faster, more seamless service, all while driving customer satisfaction and operational sustainability.”

Marcone Appliance Parts is a division of leading North American distributor mSupply, which maintains a nationwide network of distribution centers, including recent additions in Houston and Denver, ensuring rapid parts delivery across the country. Coupled with ServicePower’s intelligent scheduling and dispatching capabilities, the partnership enhances the ability to meet customer demands promptly and effectively.

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“This collaboration underscores our commitment to high-quality service and delivery speed,” said Asterios Satrazemis, chief executive officer of mSupply. “By combining our extensive parts inventory with ServicePower’s field service management expertise, we are setting a new standard for efficiency and ease in the repair industry.”

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Adaptiva Releases Next-Generation OneSite Patch Experience, Advancing the Era of Autonomous Endpoint Management

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Adaptiva Releases Next-Generation OneSite Patch Experience, Advancing the Era of Autonomous Endpoint Management

New UX advancements introduce guided onboarding, streamlined navigation, and powerful dashboards to make autonomous patching faster and more accessible for IT teams.

Adaptiva, the leader in autonomous endpoint management, announced the release of its next-generation OneSite Patch experience, marking a major advancement in the company’s mission to deliver the gold-standard for autonomous endpoint management (AEM) at global scale. The new release modernizes the user experience for IT and Security Operations professionals to streamline patch management setup, deployments, and reporting. These UX advancements make it possible for teams of all skill levels to adopt autonomous endpoint management faster and with greater confidence.

“With IT and security teams stretched thin and threat actors moving faster than ever, organizations must accelerate their shift to autonomous technology to close vulnerabilities before they can be exploited,” said Dr. Deepak Kumar, Founder and CEO of Adaptiva. “This next-generation release of OneSite Patch delivers the intuitive, guided experience organizations need to utilize autonomous patch management with greater speed, accuracy, and independence.”

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The new advancements to the OneSite Patch experience democratize powerful automation by delivering significantly simpler operational capabilities:

  • Guided Onboarding Experience: A built-in onboarding workflow walks users step-by-step through product setup, teaching where to configure integrations, manage patching strategies, and monitor deployments, all within the interface.
  • Simplified Navigation: A streamlined sidebar menu and OneSite Patch home screen highlight day-to-day functions while grouping advanced options under a dedicated “Advanced” menu. This reduces cognitive load for new users and ensures that the most frequently used patching actions are always easily accessible.
  • Modernized Patching Strategy Editor: Autonomous patching rules are intuitively set up using the new “What, When, and How” configuration tabs and drop-down menus in the Patching Strategy Editor. This makes it easy for organizations to set their patching strategies once across all OS and third-party products using declarative deployment plans with rings, scheduling controls, and approval logic. Once those rules are set, OneSite Patch executes them autonomously whenever a new patch is released, without the need for creating scripts or packaging individual deployments for each patch.
  • Powerful Dashboards: Enhancements to the homepage and deployment views offer new live dashboards for monitoring and trouble-shooting patch deployments in real time. The dashboards also offer time-based metrics for one-click updates and drilldowns into charts and reports for deeper insights into patch, product and device status.
  • Enhanced Security and Controls: Role-Based Access Control (RBAC) updates introduce new role definitions, while security updates extend permission enforcement to all objects. The Home screen dashboard also offers quick actions for faster troubleshooting and an integrated Emergency Kit to quickly remediate failed or problematic patches. These features ensure that users always stay in control over autonomous patching and can quickly optimize their deployments.
  • Additional Improvements: The release includes a Java upgrade to JRE 25, improved user interactions for handling open applications during patching, and consolidated rollback functionality for easier resolution to patch deployment errors.

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Adaptiva is on a mission to eliminate complexity in endpoint management. By enhancing navigation, onboarding, and patching workflows, the new OneSite Patch experience enables customers to achieve higher productivity and independence while reducing support demands.

“Our goal was to make OneSite Patch as intuitive and user-friendly as it is powerful,” said Jesse Rogers, Principal Engineer at Adaptiva. “With the UX innovations in this new release, users won’t need deep configuration knowledge or extensive training to succeed. From onboarding to deployment, everything is self-guided, transparent, and built to help organizations patch smarter and faster.”

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Cognizant Unveils Artificial Intelligence Lab and Cognizant Moment™ Studio in Bengaluru

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Cognizant Unveils Artificial Intelligence Lab and Cognizant Moment™ Studio in Bengaluru

Innovation hub combines AI research and user experience to accelerate enterprise transformation

Cognizant announced the opening of its India Artificial Intelligence (AI) Lab alongside a new Cognizant MomentTM Studio in Bengaluru—forming an innovation hub that advances the company’s AI builder strategy. Both the lab and studio are part of the commitment Cognizant announced in 2023 to invest $1 billion in generative AI over the next three years.

The India AI Lab extends Cognizant’s AI Lab in San Francisco, which was recently granted its 61st U.S. patent. The Cognizant MomentTM Studio is part of the company’s digital experience practice that helps clients leverage AI to reimagine customer experience and drive growth. Together, the lab and studio will focus on developing business-ready multi-agent systems, AI decisioning capabilities, responsible AI and AI-for-good initiatives.

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“Cognizant plays a pivotal role in enterprise AI by acting as an “AI builder,” bringing together our platforms, partnerships and highly skilled workforce to bridge infrastructure investment and business value,” said Ravi Kumar S, CEO, Cognizant. “With Agentic AI now essential to enterprise transformation, the real breakthroughs will come from pairing multi-agent systems with trustworthy, human-centered design. Our India AI Lab and Cognizant Moment Studio in Bengaluru offer research in agentic architectures, AI trust and next-generation user experience to create intelligent systems that support dependable decision-making for enterprises.”

The India AI Lab and Cognizant MomentTM Studio will accelerate enterprise innovation by blending creativity, technology and a robust partner ecosystem to transform visionary ideas into intelligent platforms and immersive experiences. The lab’s team comprising PhD-level scientists and AI engineers will advance applied research in multi-agent AI, decisioning systems and responsible AI. It will also strengthen Cognizant’s IP portfolio and platform innovation through the development of proprietary frameworks, reusable AI components and experiential platforms that will set new industry benchmarks.

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“The India AI Lab is a major expansion of Cognizant’s research footprint and our ambition to accelerate the next wave of AI innovation,” said Babak Hodjat, Chief AI Officer, Cognizant. “Bengaluru’s exceptional engineering and scientific talent will help us expand our work in scaled, reliable and inter-operable multi-agent systems, evolutionary AI and trustworthy decision-making as manifested in our Neuro AI platform suite.”

“Cognizant Moment is about creating experiences that resonate deeply—where creativity, technology and emotional integrity work in harmony,” said Benjamin Wiener, Global Head of Cognizant Moment. “The India AI Lab and Cognizant Moment Studio combine technological expertise with human insight to create a new generation of digital experiences that are intelligent, elegant, powerful and effective, delivered seamlessly to our clients.”

The India AI Lab will partner with leading universities across the country enabling joint research initiatives, real-world experimentation and internship opportunities for scholars in applied AI.

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