Planhat, the Next-Generation Customer Platform, Raises $50 Million Series A

Planhat, the next-generation customer platform, has raised $50 million in Series A funding led by Sprints Capital. Bootstrapped to over 100 employees, this is the first-ever funding for Planhat.

Marketing Technology News: Verint Named a Leader for Voice of the Customer Platform in Research Firm Evaluation

Blending powerful enterprise architecture with flexible design, Planhat’s customer platform is built to solve the complex and data-intensive challenges of customer management in a recurring world.

“In the recurring economy there are new challenges facing companies that traditional CRMs were not built to solve,” said Planhat CEO and co-founder, Kaveh Rostampor. “We see a way to center your business around your customers, recognizing that the customer journey may begin with freemium, a direct sale or a hybrid, might last forever and will likely go through a range of growth cycles, each designed to maximize customer lifetime value and customer value realization.”

Today over 300 market-leading companies such as Rubrik, Redis, Consensys, and Softcat manage millions of customers in Planhat, as they put their customers first and focus on long-term customer success and growth.

Rubrik CCO Giri Iyer said, “We are building Rubrik around our customers. To do that we needed technology powerful enough to handle the vast amounts of data we process, flexible enough to adapt to our use cases, and intuitive enough for broad adoption. We found that in Planhat”.

Marketing Technology News: MarTech Interview with Greg Hanover, CEO at Liveops