SaaS and cybersecurity leader joins OneSpan’s executive team to scale and drive customer excellence

OneSpan, the digital agreements security company, announced the appointment of Stuti Bhargava as its first Chief Customer Experience Officer, a newly created position at OneSpan, representing a significant step in the company’s commitment to customers and their end-to-end experience. With more than 20 years of technology experience, including 10 years leading customer success teams, Bhargava will lead OneSpan’s customer success organization and partner with its customers to unlock insights, build winning products and drive business growth. Bhargava will join OneSpan’s executive leadership team and report to Matthew Moynahan, OneSpan’s President and CEO.

“OneSpan’s mission is very clear, when we say focus on the customer, it means that our customers are at the forefront of everything we do—to accelerate our customers’ digital transformations by enabling secure, compliant and refreshingly easy digital customer agreements and transactions”

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Bhargava joins OneSpan from Immersive Labs, a private SaaS company offering people-centric cyber resilience. As Vice President of Global Customer Experience, Bhargava led Immersive Lab’s global customer success organization and was responsible for the end-to-end customer journey. Prior to Immersive Labs, she served as Head of Global Customer Success at BitSight Technologies, a cyber risk and security ratings company. At BitSight, she created the company’s Customer Success organization and played an instrumental role in helping drive revenue from early stage to $80 million. Prior to joining BitSight, Bhargava was Director of Customer Success Management and Customer Support at Actifio Inc., an enterprise cloud data management company. Earlier in her career, Bhargava held product strategy positions at Oracle and EMC² and an engineering role at Motorola Inc.

“OneSpan’s mission is very clear, when we say focus on the customer, it means that our customers are at the forefront of everything we do—to accelerate our customers’ digital transformations by enabling secure, compliant and refreshingly easy digital customer agreements and transactions,” said OneSpan President and CEO, Matthew Moynahan. “Stuti will be an invaluable asset to the OneSpan leadership team as we ensure every customer realizes maximum value from their investment in OneSpan’s cloud-based security solutions. I look forward to her leadership contributions as we continue building a global digital agreements security company that matters to customers.”

“The addition of the Chief Customer Experience Officer role solidifies OneSpan’s stake in putting customers first,” said Bhargava. “I am thrilled to lead OneSpan’s Customer Experience team to ensure our customers are maximizing the value they receive from our solutions. I look forward to delighting and supporting our customers throughout the entire customer transaction lifecycle.”

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