Keypoint Intelligence, the world’s leading independent provider of testing services and analytical information to the document imaging industry, announced that Xerox Corporation has won the coveted Buyers Lab (BLI) 2022 Document Imaging Software Line of the Year Award. Given once a year, this prestigious accolade recognizes the vendor that offers the most complete portfolio across the range of document imaging software solution categories that Keypoint Intelligence covers on its bliQ subscription service.

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“The pandemic crisis and continuing hybrid work environments have meant that the majority of knowledge workers are away from their offices at least some of the time, but they still need access to critical documents and collaborative workflows to keep the organization running,” said Jamie Bsales, Director of Smart Workplace & Security Analysis at Keypoint Intelligence. “Our study this year paid particular attention to the vendors that best enabled this transition. In this regard, Xerox stood out for its impressive portfolio of apps, software, and services that equip customers to meet the challenges presented when being in the office is not a given.”

To determine the award recipient, Keypoint Intelligence’s experienced analysts consider the imaging software each leading OEM officially sells and supports via its direct and independent sales channels. The vendor’s own products and those from partner ISVs are accounted for in the categories Keypoint Intelligence covers in bliQ Solutions Center: MFP Apps & Connectors, Capture & Workflow, Document Management/ECM, Fleet Management & MPS Tools, Output Management, and others. Another consideration is the variety of offerings in each of those categories to suit the needs of different size organizations, from small businesses to global enterprises.

In the study, Xerox improved upon its past award-winning showings thanks to introductions and acquisitions in key areas. The company and its developer partners have continued the expansion of an unrivaled portfolio of MFP apps, especially those targeted at key vertical markets such as Healthcare, Education, and Retail. Moreover, the handy Xerox Workflow Central solution extends access to select apps to PCs and mobile devices. The wide-ranging XMPie suite delivers a host of content creation and management tools for effective multichannel marketing, while the Xerox DocuShare family of products delivers class-leading, document-centric content management and collaboration abilities. Also of note is the impressive CareAR remote service platform that leverages XR (extended reality) technology to help field-service personnel as well as customers keep equipment operational. And this is all in addition to solutions from the leading document imaging software developers such as ABBYY, Kofax, Pharos, and a host of others.

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