Yumpingo Brings Transformative Guest Sentiment Solution Technology to Independent Restaurants in Partnership with Deliveroo

Yumpingo Brings Transformative Guest Sentiment Solution Technology to Independent Restaurants in Partnership with Deliveroo

Yumpingo to Serve as Deliveroo’s Exclusive Guest Feedback Partner for 18,000 UK Restaurant Partners with the Launch of Yumpingo Go

Restaurant intelligence platform Yumpingo has launched Yumpingo Go, an easy to implement solution to gather guest sentiment and actionable insights for independent restaurants specializing in one-to-five locations, with Deliveroo as its channel partner. Deliveroo has worked with Yumpingo on this bespoke Yumpingo product for the UK, with plans to expand to other markets, to provide detailed customer insights for smaller restaurant businesses by capturing consumer feedback in-moment and adding machine learning to produce insights that transform restaurants, improve experiences and grow sales.

“Deliveroo is a perfect partner to help deliver a new standard in restaurant intelligence to independent operators across the UK.”

“With Yumpingo Go, the vibrant independent sector can now take advantage of our pioneering restaurant intelligence solution at an economical cost, and with very little time investment needed – while yielding the measurable results our existing partners have seen,” said Gary Goodman, CEO and Founder of Yumpingo. “Deliveroo is a perfect partner to help deliver a new standard in restaurant intelligence to independent operators across the UK.”

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Implementation of Yumpingo Go will introduce big data to transform independent restaurant operations at location, shift and dish level in real-time. Yumpingo’s live, one-minute review platform typically delivers over 7,500 at-table food, beverage and service reviews per location per month to Yumpingo’s current clients , which is more than 4,000 percent more reviews per restaurant than Yelp, TripAdvisor, Opentable, Facebook and Google combined while also collecting thousands of customer emails. Independent brands can now use Yumpingo Go to improve their food and service with confidence, seeing what’s happening in their restaurants for the first time without having to be on-location.

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Dan Warne, Deliveroo, UK & IE Managing Director, said: “Deliveroo is in a unique position to support our restaurant partners; helping them to grow, reduce costs and improve both the dine in and delivery experience. We see Yumpingo and the insight it provides for restaurants as an absolute game changer for those who want to understand what their customers really think. We’re delighted to be partnering with Yumpingo and excited about the impact it can have on the top line of our partner’s businesses when put in place.”

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