Study highlights lack of investment in areas most likely to have a positive CX impact Organizations must tear down the walls between IT and the business and make more customer-centric…
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Selligent Marketing Cloud, the intelligent omnichannel marketing and experience cloud platform, named Karthik Kripapuri Chief Executive Officer (CEO) of the company. Kripapuri will…
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Strategic acquisition comes as Five9 continues to accelerate enterprise cloud contact center adoption Five9, Inc., the leading provider of the intelligent cloud contact center,…
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Ribbon Communications Inc., a global software leader in secure and intelligent cloud communications, announced the appointment of Stewart Ewing and Krish Prabhu to Ribbon’s Board of…
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Plexure Group announced it will deploy its mobile marketing technology into one of Indonesia's largest supermarket chains. Plexure will power Super Indo's mobile engagement platform to…
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It was on 20 September 2018 when Adobe announced that it is acquiring a B2B martech company - Marketo. In the last eighteen months, numerous Adobe Marketo updates have transformed…
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Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from TTEC Holdings, Zendesk, Trulioo, Zoomd…
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The mobile insurance platform experienced 57% faster response time and an 8% higher resolution rate since making the switch to Twilio Flex Twilio, the leading cloud communications…
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Enterprises can now benefit from Ushur’s Customer Engagement Automation from within Salesforce Ushur announced it has launched the Ushur Managed Package on Salesforce AppExchange,…
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Utah Business celebrates Levi Roberts as one of the state’s most influential business professionals InMoment, the leading provider of Experience Intelligence (XI), announces Levi…
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New SailPoint Access Modeling Service simplifies role-based identity management SailPoint Technologies Holdings, Inc., the leader in identity management, unveiled new updates to the …
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Atrium leverages Salesforce Einstein Analytics to accelerate business transformation for enterprises Atrium, a next-generation consulting company that leads enterprises through…
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Technology Association of Georgia Honors 40 Companies for Innovation and Contributions to State's Technology Community PubWise, the leader in hyperautomation for the digital…
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Zuant, the award-winning mobile lead capture cloud solution, announces record client growth and event set-ups year-over-year since it’s launch in 2010. Since then, Zuant’s client base…
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Marketers are always looking for new opportunities to tap into pop culture and gain access to significant audience volumes. Digital Advertising is set to cross a major milestone in the…
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Video experience transformed into heightened levels of engagement & commerce KERV Interactive, a multi-award-winning interactive video company revolutionizing the performance of…
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Online Marketplace's Move to Google Cloud Already Helping Speed Innovation, Meet Sustainability Goals, and Improve the Seller and Buyer Experience Google Cloud announced that Etsy,…
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Customer experience industry's most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global leader in cloud customer experience and…
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Founding Members Keith Carlson, Ed Marshall, and Walt Weisner Bring Deep Services Industry, Consulting, and Product Expertise Mavenlink, the leading provider of cloud-based software…
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The International Association of Outsourcing Professionals Includes Alorica in its Annual Global Outsourcing 100 List Alorica Inc., a global leader in customer experience solutions,…
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