Oracle Expands Innovation Lab to Advance Industries

Oracle and partners apply latest technology to help construction, communications, and utility companies spark growth through modernization Oracle is expanding its Chicago Innovation Lab, empowering more organizations to explore new technologies and strategies to bolster their digital transformation efforts. Since its successful launch last year, the Lab has helped construction organizations explore and test solutions from Oracle and the larger construction ecosystem in a simulated worksite environment. Today, Oracle is…

Clean Up Dirty Data with Oracle Customer Data Management for B2C Service!

Co-written by Daniel Foppen, Sr. Principle Product Manager, Oracle CX Service Duplicate, siloed and out-of-sync customer data – otherwise known as rogue customer data – is a huge issue for brands worldwide. Not only does it hinder gaining a full view of a customer, it is costing brands millions of dollars each year. It is estimated that 20% to 40% of all customer records within an organization are duplicates, costing between $20 to $100 per duplicate annually! Do the math. If you have one million customer records and 30%…

Iconic South African Retailer Boosts Agility with Oracle

Retail Powerhouse Cape Union Mart International Goes to the Cloud to Accelerate Growth Outdoor and Fashion retailer and manufacturer, Cape Union Mart International Pty Ltd, Inc. has selected Oracle to modernize its retail operations. With the Oracle Retail Cloud, the company plans to fuel growth across all sales channels with better inventory visibility and more sophisticated merchandise assortments that keep shoppers coming back for more. “This is a complex project, touching virtually every part of our business. The…

Oracle Introduces a New Approach to Digital Selling to Drive Sales Acceleration at Scale

Today’s digital buyers are more knowledgeable, self-sufficient and digitally-savvy than ever before. They are becoming increasingly immune to traditional, old-school sales pitches, and instead, expect engagements that are timely, relevant and highly personalized. Fortunately for buyers, today’s digitally-native sales professionals – most often millennials and Gen Z – have a very similar mentality. They are always on, always available, present across every channel, and they understand the types of sales engagements today’s…

Kenshoo Integrates Oracle Data Cloud’s Third-Party Audiences to Improve Advertising Relevance on Social Platforms

Improved audience segmentation variables enable more customized, one-to-one communications Kenshoo , a global leader in marketing technology, announces Kenshoo Audience Manager integrates with Oracle Data Cloud’s third-party audiences, enabling social marketers using Kenshoo to include these highly segmented groups into their own audience-centric efforts and improve the results of social advertising campaigns. The offering spans both Oracle’s standard and premium audiences, which include exclusive data segments not…

Oracle Introduces Cloud Native Modern Monetization

Cloud native deployment option gives market leaders the agility to embrace 5G, IoT and future digital business models Digital service providers are transforming their monetization systems to prepare for the upcoming demands of 5G and future digital services. Oracle Communications' new cloud native deployment option for Billing and Revenue Management (BRM) addresses these demands by combining the features and extensibility of a proven, convergent charging system with the efficiency of cloud and DevOps agility. Oracle…

Rimini Street Announces Global Availability of Application Management Services for Oracle Database and Applications

Company's Integrated Application Management and Award-Winning Support Services Provide Oracle Licensees with Unique Solution That Simplifies It Operations, Frees up Resources to Focus on Innovation and Achieves Better Business Outcomes Rimini Street, Inc., a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, announced the global availability of its Application Management Services (AMS) for Oracle, which…

Business Leaders to Yield Better Results with Oracle DB Business Intelligence

A typical business leader is not simply an entrepreneur, but someone who is more confident, intelligent, and inventive to perform insightful business leading. An ideal business leader can launch a new enterprise and further invest their time and energy to establish it. In addition to these, they possess exceptional talent in inspiring people. A business leader needs to be a good communicator too who can share factual and logical information to others. Business leaders are also responsible for implementing business…

Oracle Named a Leader in Digital Commerce for Ten Consecutive Evaluations

Oracle Evaluated for Its Completeness of Vision and Ability to Execute in Gartner Magic Quadrant Oracle has been recognized as a Leader in the Gartner Magic Quadrant for Digital Commerce for the 10th consecutive time. The report focuses on transformational technologies and approaches in the digital commerce market that are delivering on the future needs of sellers and their customers. The report evaluates vendors based on completeness of vision and ability to execute. “Our number one priority is to create agility for…

Oracle Equips Case Workers and Citizens to Address Complex Societal Problems

Comprehensive Case Management Platform Brings Real-Time Data to Bear on Decisions by Health and Human Services Personnel Taking a new people-centric approach to providing support and care, Oracle offers new services to citizens in need. New digital case management capabilities, now available in Oracle Customer Experience (CX) for Public Sector, provide a modern platform to help citizens, case workers, and third party social service providers deal with complex societal issues and achieve positive outcomes. By offering…

Oracle Opens Retail Innovation and Technology Center in Portugal

Delivers Innovations in Data Science and AI to Help Retailers Gain a Competitive Edge Competition to build retail mindshare and customer loyalty has never been more fierce. Brands must continually evolve their products and deliver a personalized approach to win the hearts and minds of customers. Delivering the technology that helps them do exactly that, Portugal Country Leader Bruno Morais, and Mike Webster, senior vice president and general manager Oracle Retail, unveiled a new Innovation and Technology Center in Porto.…

Oracle Named a Leader in the 2019 Gartner Magic Quadrant for Data Integration Tools for the 11th Consecutive Year

Oracle named in Leaders quadrant based on its ability to execute and for completeness of vision Oracle has been named a Leader in Gartner's 2019 Magic Quadrant for Data Integration Tools report for the 11th consecutive year. This year's report states, "The data integration tool market is resurging as new requirements for hybrid/intercloud integration, active metadata and augmented data management force a rethink of existing practices." "We believe being recognized as a Leader in the Data Integration Tools category for…

Metadata.io Integrates with Oracle Eloqua for Automatic Marketing Operations

Metadata.io's leading AI-powered marketing operations platform helps marketers drive bottom-of-the-funnel results with integration to Oracle Eloqua Metadata.io, the AI-powered marketing operations platform and a Silver level member of Oracle PartnerNetwork (OPN), announced that it now integrates with Oracle Eloqua, part of the Oracle Marketing Cloud, for automatic marketing operations. Metadata leverages patented AI technology to automatically target, experiment, execute, attribute and optimize digital ad campaigns. With…

Oracle Buys CrowdTwist

Extends Oracle CX with Leading Cloud-Native Omni-Channel Loyalty Solution Oracle announced it signed an agreement to acquire CrowdTwist, the leading cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. The solution offers over 100 out-of-the-box engagement paths, providing rapid time-to-value for marketers to develop a more complete view of the customer. Upon the close of the acquisition, the CrowdTwist team will join the Oracle Customer Experience (CX) Cloud organization.…

Oracle Digital Sales Teams Leverage Technology to Enhance Customer Experience

New report from Nucleus Research highlights benefits of Oracle’s sales training and deployment of CRM tools Nucleus Research has published a research note showing Oracle has adapted to new technologies to cultivate a digital sales team that efficiently navigates the landscape of informed, tech-savvy customers. A Nucleus analyst recently spent the day with Oracle’s Digital Sales group for Customer Experience (CX) in Santa Monica, California, studying how the office, comprised mainly of millennials, capitalizes on its…

Oracle and Deloitte Help Brands Realize the Potential of Customer Data Platforms

Collaboration will help brands combine data and decisioning to deliver more personalized and contextual experiences across the customer journey Oracle and Deloitte Digital are teaming up to help brands make every customer interaction matter. By bringing together enterprise-class Customer Data Platform (CDP) capabilities and demonstrated technology and business expertise, Oracle and Deloitte Digital will help brands deliver personalized and contextualized experiences in real time and at scale across the entire customer…

GIPHY Selects Oracle Data Cloud to Measure Viewability Across Billions of GIFs

Groundbreaking integration is first to measure ad delivery, viewability and invalid traffic for short-form branded content from GIPHY Oracle Data Cloud announced a new integration with GIPHY, the first and largest GIF search engine, enabling Oracle's Moat to measure ad delivery, viewability, and invalid traffic for short-form branded content across the GIPHY platform. The integration will allow advertisers to validate that branded content on GIPHY was seen by actual users, while extending the range of Moat's measurement…

Oracle Unveils AI-Voice for the Enterprise

Oracle Introduces Natural Voice Conversations to Digital Assistant and Enhances Deep Learning Semantic Parser to Handle Complex Linguistic Constructs Oracle announced availability of its AI-trained voice with Oracle Digital Assistant. Now, enterprise customers can use voice commands to communicate with their enterprise applications to drive desired actions and outcomes, enriching the user experience with conversational AI, simplifying interactions and improving productivity. “Enterprises are demanding an AI-powered…

Titan International Takes First Step to Industry 4.0 Capabilities with Oracle Cloud Applications

Off-Road Wheel and Tire Manufacturer Takes Advantage of Integrated Cloud Applications Suite to Increase Efficiency, Improve Visibility, and Embrace the Latest Emerging Technologies Titan International, Inc., a leading global manufacturer of off-highway wheels, tires, assemblies and undercarriage products, has started moving its core business and manufacturing processes to Oracle Cloud Applications. With Oracle Cloud Applications for finance, supply chain and manufacturing, Titan International will be able to take…

Oracle and Microsoft Expand Cloud Partnership to Boost Workplace Productivity

Integration of Oracle Digital Assistant with Microsoft Teams gives Microsoft 365 customers access to Oracle Cloud Applications through conversational AI Building on Oracle and Microsoft’s cloud interoperability partnership, Oracle announced the availability of an integration between Oracle Digital Assistant and Microsoft Teams. Enterprise customers can now access Oracle Cloud Applications through an AI-powered voice experience in Teams. “Using Oracle Digital Assistant, business users can simply and conversationally…