Amelia Announces $175 Million Strategic Investment from BuildGroup and Monroe Capital

Amelia Customer Reviews 2023 | SoftwareReviews

Trusted AI leader helps customers navigate chatbot frenzy.

Amelia, the enterprise leader in Trusted AI, today announced it has entered into a strategic partnership with BuildGroup and Monroe Capital that will provide financial capital and business leadership. The partnership accelerates adoption of Amelia’s Trusted AI products in the market and helps customers safely navigate the high-profile chatbot news cycle in this emerging AI age.

The $175 million investment is led by BuildGroup, an Austin-based firm that builds high-growth technology businesses, and Monroe Capital, a premier boutique asset management firm specializing in private credit markets. With this funding round, Amelia has the financial foundation to extend its leadership position in the market and double down on serving its customers with innovative, explainable AI products. Goldman Sachs & Co LLC and TD Cowen acted as financial advisors to the Company.

This investment comes at a critical time as many companies are considering how to navigate the OpenAI-enabled chatbot frenzy without getting cut by bleeding-edge technology. Amelia offers a unique viewpoint on this hype cycle, moving beyond the limitations of ChatGPT by offering an enterprise AI option that delivers answers and outcomes customers can trust. Amelia’s market-leading Conversational AI products and automation platforms harness the latest AI technologies and integrate them into its solution. Amelia’s market-leading platform is recognized by analysts as a safe way for enterprises to use cutting-edge AI to deliver better customer outcomes.

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As part of the partnership, Lanham Napier, BuildGroup’s CEO, will be joining Amelia’s Board as Chairman and stepping into an active role on the leadership team. In this role, Lanham assumes responsibility for building the company, and Amelia Founder Chetan Dube will focus his leadership on the Company’s research and development, and technical elements of delivery. As an early AI thought leader, Chetan will continue to push the pace in the industry.

“Twenty years ago I was blessed to be CEO of Rackspace and help build the Company from $1.5 million to $1.5 billion in sales at the dawn of the internet age. We now find ourselves at the beginning of the AI age, and Amelia is the right company to lead this new market by helping businesses utilize AI to deliver greater outcomes to their customers. I’m thrilled to jump into the fray with Amelians, and I’m excited for what we have the opportunity to build together. We will do our best for our customers,” said Lanham Napier.

Chetan Dube commented, “For Amelia’s customers, employees and partners — and for me personally — this partnership is a long time coming. Amelia has been at the forefront of leveraging AI for the betterment of people, the global workforce and ultimately our planet. This investment by our new partners will bring Amelia into a new era of growth driven by our Trusted AI solutions. We are grateful to BuildGroup and Monroe Capital for joining us on this journey.”

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