IPsoft’s Amelia Now Available on Genesys AppFoundry
New AI integration for Genesys Cloud enables businesses to deploy digital customer care employees for faster resolutions and reduced wait times
IPsoft, the largest independent leader in enterprise artificial intelligence (AI), announced that Amelia, its industry-leading digital customer service agent, is now available on Genesys AppFoundry from Genesys, the global leader in cloud customer experience and contact centre solutions.
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