Partnership expands deployment options for advanced voice authentication solutions

Pindrop, a global leader in voice technology, announced availability of its suite of voice authentication solutions on Google Cloud Marketplace. Pindrop is also an Independent Software Vendor (ISV) partner in the Google Cloud Partner Advantage Program.

“With Pindrop’s voice authentication solution now available on Google Cloud Marketplace, customers will be able to access an innovative security solution to help prevent fraud and provide protection in the call center.”

With availability on Google Cloud Marketplace, organizations can quickly and easily deploy Pindrop’s advanced voice authentication and fraud solutions on secure, sustainable, and highly performant cloud infrastructure. They can realize the benefits of these services faster, without having to go through another vendor.

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As contact center-focused and other types of financial fraud continue to increase, organizations must balance security with customer experience when it comes to authentication. Collaboration with Google Cloud will help more customers with mission-critical services optimize for security, speed, and simplicity. Pindrop’s authentication and anti-fraud solutions provide a frictionless authentication process that crosses channels and upholds a higher level of account security, even as fraudsters’ methodologies evolve.

Vijay Balasubramaniyan, CEO and co-founder, Pindrop, said: “We’ve seen a 40% increase in fraud attacks, with call centers hit especially hard. Financial services and insurance organizations need a better way to authenticate their customers in a seamless and secure way that also provides a positive customer experience. This is Pindrop’s mission and by making our solutions available on Google Cloud Marketplace, we’ll be able to bring these benefits to even more companies to enable the next generation of fraud defense.”

Kalebyra White, ISV Specialist at Google Cloud, said: “With Pindrop’s voice authentication solution now available on Google Cloud Marketplace, customers will be able to access an innovative security solution to help prevent fraud and provide protection in the call center.”

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