Within one month of using Seek for its e-commerce store, Welles saved 30 minutes per day on data tasks, re-engaged 4,000+ dormant customers, reduced returns by 50% and more.
Seek AI, the agentic AI platform for data, announced that Welles, the sustainable clothing brand specializing in medical uniforms and healthcare workwear, recently deployed Seek AI to revolutionize its e-commerce operations. By automating data analytics, Welles has enhanced customer engagement, optimized inventory management, and significantly improved marketing effectiveness – all while streamlining its Shopify-based business.
“We saw measurable results almost immediately—recovering potential sales, reducing returns, and gaining actionable insights that validate our marketing and operational decisions. It’s the clarity and efficiency we needed to scale smarter.”
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Within the first month of using Seek AI, Welles reported:
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- Re-engaging over 4,000 dormant customers through targeted campaigns
- Reducing product returns by more than 50%
- Streamlining inventory management, eliminating five unnecessary apps
- Saving 30 minutes daily on manual data analysis tasks
Welles also leveraged Seek AI to identify winning search terms, analyze paid ad campaign performance, and schedule email campaigns at optimal times. These efforts directly improved customer outreach and sales performance, all achieved by a non-technical business user with Seek’s natural language capabilities.
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“Seek AI has been transformative for our operations,” said Rachel Rothenberg-Saenz, Co-Founder and CEO of Welles. “We saw measurable results almost immediately—recovering potential sales, reducing returns, and gaining actionable insights that validate our marketing and operational decisions. It’s the clarity and efficiency we needed to scale smarter.”
“Most businesses today have an abundance of data that can be used to meaningfully strengthen operations across departments, yet it cannot be accessed because it historically has required manual work performed by specialists trained in data analysis and data science. AI agents are changing this for the very first time, and we at Seek are thrilled to be bringing this technology to the market,” said Sarah Nagy, Founder and CEO at Seek AI.
