Influitive Corporation, a leading provider of customer advocacy, community and engagement software, announced the full release of its multilingual capabilities. From the invitation email and sign-up page to the homepage, content, and rewards, all customer-facing touchpoints can be delivered in the language that best suits a company’s global audience.

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Influitive supports eight languages out-of-the-box, including:

  • French
  • German
  • Spanish
  • Portuguese
  • Italian
  • Chinese (Simplified)
  • Japanese
  • Korean

“Many of our existing customers have already expanded their advocacy programs to multiple countries, so it was imperative that they could deliver a top-notch experience to their customers in a variety of languages,” said Dan McCall, Chief Executive Officer at Influitive. “We can’t wait to see what tailored journeys our customers will create next.”

Leveraging Influitive’s Profile Fields, program managers can edit and invite members in their preferred language or have members select a language during their gamified onboarding experience. A program manager can also preview the member’s experience in their preferred language at any time by using the powerful Influitive feature, Lenses.

“Our SAS Analytics Explorers advocate community has specialized programs in Asia Pacific, EMEA, Latin America, and North America, where thousands of data scientists, business analysts, marketing, risk professionals and fraud experts interact with each other over five different languages,” said Dean Shaw, Global Advocacy Program Manager at SAS. “In our view, you can’t enter another country or market and launch an advocate program without localizing the experience.”

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