Customer experience solutions company McorpCX, Inc. has announced several changes to the Company’s executive leadership and board of directors composition.

Mr. Matthew Kruchko has been appointed as the Company’s President and Chief Executive Officer effective on February 3, 2020. In connection with this appointment, Mr. Gregg Budoi, the Company’s Interim President and Chief Executive Officer, resigned from both positions.

Marketing Technology News:  Newgen Enhances its Communication Offering for Superior Customer Experience

Further, the Company’s board of directors appointed Mr. Barry MacNeil to serve as the Company’s Chief Financial Officer, upon receiving notice that the Company’s previous Chief Financial Officer, Tricia Tomko, intended to pursue other endeavors. Mr. MacNeil has previously served as the Company’s Chief Financial Officer and is intimately familiar with its operations. In connection with this appointment, the Company’s board of directors also appointed Mr. MacNeil to serve as a director on the Company’s board of directors.

Marketing Technology News: Zendesk Relate 2020: Come Join The Most CX-y Show on the Planet!

Additionally, Mr. Michael Hinshaw informed the board on January 23, 2020 of his intention to resign as both Chairman and as a director on the Company’s board of directors, effective immediately. Mr. Hinshaw intends to continue to serve as the President of the Company’s wholly-owned operating subsidiary, McorpCX, LLC.

Marketing Technology News: Global Survey Reveals 85% of PR Practitioners Are Missing out on Effective PR Tools and Techniques