InMoment, the leading provider of Experience Intelligence (XI), and CX global leader Ipsos, are proud to announce the selection of …
Hall & Partners Announces Partnership with Qualtrics to Help Organizations Transform their Brand Experience
The Collaboration Brings Hall & Partners’ Industry-Leading Strategic Brand Consulting Services Together with Qualtrics BrandXM to Redefine Brand Experience Management …
Don’t Let Your Data-Driven Marketing Strategy Replace a Human Understanding of Your Customers
With customers continuing to seek personalized experiences, the vast majority of marketers have adopted data-driven Marketing practices, using insights derived …
iMedia Brands’ ShopHQ Announces Innovative Loyalty Program
ShopHQ partners with Clarus Commerce to Rollout Its Latest Program, Offering Customers Free Shipping Clarus Commerce (“Clarus”), the only company …
ActiveCampaign Named #2 Highest Rated Software Company in Asia Pacific by G2
B2B technology marketplace G2 released last week its first Best Software Companies in Asia Pacific (APAC) ranking. ActiveCampaign’s Asia Pacific …
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer Engagement
Flexible, Value-Based Program Rewards Partners for Contributions and Capabilities Zendesk, Inc. announced a new Zendesk Partner Program to provide the …
MarTech Interview with Tom Keiser (Chief Operating Officer) and Elisabeth Zornes (Chief Customer Officer) at Zendesk
"In the APAC region, Zendesk's top customer wins include GroupOn, StashAway, Circles.Life, Grab, Ola, and FoodPanda to name a few." …
Waters Corporation Invests in Customer Experience with Adoption of Salesforce CRM Solution
With a unified CRM platform, Waters aims to strengthen its deep customer relationships to support their goals and enhance human …
OnePIN Named Top 10 Customer Experience Management Solution Provider
OnePIN receives recognition for innovative technology offerings and unparalleled commitment to customer success OnePIN, Inc., the world’s leading provider of …
Mindstream Interactive Selected to Create New Website for One Columbus
Mindstream Interactive has been selected to redesign the website for One Columbus (ColumbusRegion.com), the economic development organization for the 11-county …
Qualtrics Announces Significant Expansion of the Qualtrics Developer Platform, Extending Its Reach Into 10 Additional Categories
The Qualtrics Developer Platform Is a Core Element of the Qualtrics Partner Network, Providing Best-In-Class Capabilities in More Than 20 …
Sprinklr Improves Customer Implementations With FinancialForce Professional Services Automation Data
Enhanced PSA Usability Enhances the Bottom Line for Sprinklr FinancialForce, the #1 Enterprise Professional Services Automation and the only customer-centric …
OneTrust Partners with LexisNexis Risk Solutions to Integrate Identity Verification into CCPA Consumer Rights Fulfilment
Lexisnexis Risk Solutions and Several Other Identity Verification Providers Partner with OneTrust to Streamline the Consumer Request Workflow and Automate …
Oracle Equips Case Workers and Citizens to Address Complex Societal Problems
Comprehensive Case Management Platform Brings Real-Time Data to Bear on Decisions by Health and Human Services Personnel Taking a new …
Deloitte Publishes Inaugural 2020 Global Marketing Trends Report: Identifies Seven Key Trends to Help C-suite Leaders Place Humans at the Center of Their Work
Key takeaways Trends encompass purpose, human experience, fusion, trust, participation, talent and agility. A common theme across all trends — …
Pega Accelerates AI Implementations With New Step-by-Step Guidance Built Directly Into Software
Next-Best-Action Designer Simplifies Customer Decision Management with Guided Best Practices to Help Enterprises Drive More Relevant Customer Interactions Pegasystems Inc., …
How CMOs Succeed with AI-Powered CX
What we’ve learned from the early days of CX technology is that forcing customers to conform to rigid mechanical processes …
Akamai Edge Platform Increases Security Protections for Content, Sites, and Apps
Enhancements Accelerate Cloud Transformation and Improve Security Akamai Technologies, Inc., the intelligent edge platform for securing and delivering digital experiences, …
Maruti Suzuki Turns into a Start-up Growth Hacker for Five Companies
One of the world’s most preferred and valuable car brand, Maruti Suzuki, is expanding its horizon in the startup ecosystem. …
Total Economic Impact Study for Qualtrics CustomerXM Shows Over 630 Percent Return on Investment over Three Years
Conducted by an Independent Consulting Firm, the Study Demonstrates How CustomerXM Enabled Organizations to Generate Bottom Line Business Outcomes Qualtrics, …