smartShift and ASUG Research Reveals SAP Customers Mitigate Custom Code While Embracing Automation

smartShift, a company offering SAP companies a better way to migrate and optimize custom code, announced the results of a joint research project with ASUG (Americas’ SAP Users’ Group).

smartShift and ASUG Research Reveals SAP Customers Mitigate Custom Code While Embracing Automation

Companies making the transition to SAP S/4HANA face barriers to upgrading their systems. One of the key challenges is determining how to manage their ABAP custom code as they change systems. The methods customers cited have taken one of three paths: using their internal resources, using partner resources or using resources from SAP. While many have persevered, each one has had its challenges.

“Our research with smartShift reveals the challenges SAP customers face when it comes to managing custom code, especially as they evolve to new SAP environments. There are clear benefits to using automation and our research points them out,” said Marissa Gilbert, Research Director, ASUG.

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“When it comes to managing custom code, most organizations want a proven way that delivers guaranteed outcomes without risking a business disruption. Regardless of  how big the custom code base is or how complex we guarantee the business outcome. Our patented AI-powered automated solution and software driven approach enables us to remediate and transform custom code in weeks rather than months. We’ve done this in more than 3,000 SAP systems. It simply works and our customers and partners tell us that there is no other solution like it in the market!” said smartShift CEO, Derek Oats.

Many SAP customers reported that they are either neutral or dissatisfied with their approach to managing custom code. These approaches have relied on manual code remediation with some tool support. They tend to be labor intensive, time consuming and risky. As an alternative, fully automated solutions like those offered by smartShift, improve efficiencies, reduce manual work and accelerate digital transformation. They can also help SAP customers set themselves up for the future by modernizing their entire application infrastructure.

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