Veritone Contact Launches to Streamline Transparency Reporting Initiatives and Enable Officers to Spend More Time Supporting Their Communities

Veritone’s Contact Application Reduces Police Officer Racial Identity and Profile Act (RIPA) Data Collection Time by 50%, Enabling Officers to Spend More Time Supporting Their Communities

Veritone, Inc. , creator of aiWARE, a hyper-expansive enterprise AI platform, announced the launch of Veritone Contact, an automated software solution enabling California law enforcement agencies to systematically collect Racial Identity and Profiling Act (RIPA) compliant stop data. All California agencies are required to start collecting this information by January 1, 2022 and subsequently report it to the state’s Department of Justice by 2023.

With 70+ agencies already contracted, Veritone expects nearly 100 California law enforcement agencies to be using Veritone Contact on a daily basis to collect stop data and maintain compliance with the state’s RIPA legislation by early 2022. Agencies already familiar with Veritone Contact have found it to be at least 50% more efficient and easier to use than alternative solutions including the state’s own application. Based on this efficiency, nearly 300,000 hours of RIPA data collection labor will be eliminated, saving an estimated $30 million1 in officer time annually.

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“Automation is crucial to improving police transparency and preserving public trust in law enforcement”

By collecting detailed perceived demographic information during traffic and pedestrian stops, this transparency initiative aims to prevent racial profiling and bias, but can be time consuming for officers, keeping them from their primary patrol responsibilities.

According to a recent study, while there is strong support for anti-racism and unconscious bias training (44%), overwhelmingly people want officers spending their time responding to violent (84%) and non-violent (67%) crime, not performing administrative tasks such as producing reports. Moreover, 36% of people are in favor of increasing spending on technology that helps make police more transparent with the public and 32% support technology that allows officers to spend more time on patrol and less time on administrative paperwork. Veritone Contact helps deliver on all these key findings.

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Built in conjunction with several city law enforcement agencies within the state, Veritone Contact also enables command staff to optionally collect additional information by adding custom questions into the application. These questions help to provide supplemental observations which can further assist with constituent transparency initiatives and officer training.

“Automation is crucial to improving police transparency and preserving public trust in law enforcement,” said Veritone Head of Government, Legal and Compliance Jon Gacek. “Veritone Contact has helped us greatly expand our presence within the California law enforcement community. As a result, we’re working with many of them now to improve their investigation and public record disclosure workflows with our redaction and evidence discovery solutions.”

“Our agency is under increased pressure to balance public transparency and preserve individual privacy,” said Captain Justin Murphy at Escondido, California Police Department. “Veritone Contact provides our officers with a simplified way to collect required observational data, and ensures we comply with the latest legislation. The technology helps us redirect countless hours of valuable time and resources to continue our most important job of maintaining public safety.”

Panel Discussion: Transparency in Law Enforcement and How Technology Can Help

On November 9, 2021 at 10AM Pacific / 1PM Eastern, Veritone and Microsoft will host a virtual panel discussion with law enforcement leaders from across the country discussing findings from Veritone’s recent “2021 US Law Enforcement Agency Trust & Transparency Report” as well as other related topics and what it all means for our nation’s law enforcement agencies and suggested next steps.

Law enforcement leaders on the panel include:

  • Chief Steven Casstevens, Buffalo Grove, IL PD (past IACP president)
  • Chief Jorge Cisneros, Anaheim, CA PD
  • Police Commissioner & Superintendent-in-Chief, William Gross, Boston, MA PD
  • Chief John Letteney, Thomasville, GA PD (incoming IACP president)

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