Flipkart Group has Chosen Truecaller to Build Trust in Their Communication With Customers

Flipkart Group, Indias largest e-commerce platform, and Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, are working together to provide customers with greater trust in communication. Truecaller’s verified Business program has further improved Flipkart’s communication with their customers and has helped them to connect faster and better.

During the first quarter, Flipkart Group which is a part of Walmart Inc. become a customer to Truecaller for Business . Truecaller for Business was launched at the end of 2020 based on a clear need for companies to be able to reach consumers with important and sometimes critical communication.

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“To have India’s largest e-com platform, Flipkart Group, as a customer of ours is yet another proud moment for us as a company and one more acknowledgment of the value Truecaller for Business delivers to companies and their customers. The services offered to improve company’s communication with customers and thereby improve their business. We are very happy that Flipkart has chosen as a partner and we look forward to helping them and their customers to establish trust in their communication”, comments Alan Mamedi, CEO and co-founder.

By verifying a call or message using Truecaller, the consumer can feel confident that the information is genuine, which creates trust. Truecaller for Business has grown rapidly since its start and at the end of 2021, number of customers exceeded 1,000 companies, and among them were Uber, India, Swiggy, Airtel, Byju’s, Urban Company, HDFC Bank, and Unacademy.

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