Zoom Announces International Expansion for Zoom Phone in 11 Additional Countries

Total 17 Countries and 1 Territory Now, Beta Service in 25 New Countries, and Adds to Multi-Lingual Prompt Support

Zoom Video Communications, Inc. announced general availability of its Zoom Phone cloud phone service in 11 additional countries (17 Countries and 1 Territory Now), and Beta Service in 25 new countries.   

Zoom Phone now supports local phone numbers and PSTN access with new Metered and Unlimited Calling Plans in Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, and Switzerland. This expanded geographic coverage allows customers all over the world to migrate away from their in-country legacy phone systems to consolidate business communications into Zoom’s all-in-one, video-first unified communications platform. 

Zoom Phone beta service will also be available to existing qualified Zoom customers upon request beginning on the 9^th of March. The 25 countries to be included are: Argentina, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong, Hungary, Lithuania, Luxembourg, Mexico, Norway, Panama, Peru, Poland, Romania, Slovakia, Slovenia, and Turkey. 

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Zoom Phone launched in the United States and Canada in January 2019, and quickly expanded service to Australia, United Kingdom, Ireland, New Zealand, and Puerto Rico. This latest expansion further demonstrates Zoom’s commitment to delivering an easy, reliable, and innovative unified communications platform to its global customers. 

Zoom’s customers will now also have access to multilingual prompts in German, Danish, Japanese, Korean, Russian, Chinese Mandarin (simplified) and Chinese Mandarin (traditional) in addition to existing support for American English, British English, Canadian, French, and Spanish. This feature simplifies multi-site administration with configurable Zoom Phone prompt language preferences for international users and office locations in a single global account. 

“We received great feedback from ZoomPhone customers in all eleven countries that recently completed beta programs and we’re thrilled to be able to offer general availability for the service throughout those countries,” said Graeme Geddes, Head of ZoomPhone. “Today’s announcements signal our continued commitment to ensuring our customers are happy and to making Zoom Phone more widely available, accessible and easy to use.” 

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What Zoom Phone customers are saying:   

“Our entire team found Zoom Phone easy to deploy and use,” said Jon Nicholls, Global IT Manager, PearlFisher. “It offers voicemail, three-way calling, and all the other features we had with our legacy system, all with unmatched reliability. Our remote workers are especially pleased with the solution because it provides them with the features and functionality typical of an office-yet at home. Zoom Phone has been a win-win for our company.” 

“We’ve been long-time Zoom platform users and were excited to have the opportunity to add Zoom Phone to Zoom’s full stack of communication and collaboration tools,” said Fabio Morena, Senior Productivity Manager, SolarisBank. “Now we have the perfect solution that provides voice, video, and messaging all in one. We’ve been especially impressed with how simply our users can transition from voice to video calls. Zoom Phone is a great addition to Zoom’s easy-to-use, intuitive communications platform.”

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