unified communications

Mutare, Inc., a leading innovator in enterprise communications, has emerged from the Pandemic with exceptional sales momentum, a rejuvenated channel and an organizational conviction to drive market growth by investing and focusing on the power and effectiveness of voice communications. The Company has established an aggressive 18-month development roadmap with a firm, foundational vision and business strategy to launch evolutionary features for both the industry leading Mutare Voice Spam Filter and the enterprise favorite…

Stack8, North America's leading provider of Unified Communications software and managed services, announced the release of SMACS 7.0—the company's highly intuitive Unified Communications software that enables seamless, hassle-free integration and provisioning of Microsoft Teams into any enterprise business environment. Additionally, the new release provides cloud voice services for Microsoft Teams, as well as Microsoft Direct Routing integrations to world-class platforms including Cisco, Zoom, RingCentral and 8x8.…

Dialpad honored for exceptional innovation Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner. Marketing Technology News: Square 9 Softworks® Releases A Simplified, More Streamlined Experience with GlobalSearch 6.1 “We’re grateful that TMC recognized our technology…

AudioCodes , a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced that it has been selected by leading Brazilian communications service provider, Algar Telecom, to deliver Microsoft Teams unified communications and collaboration, including comprehensive Direct Routing voice connectivity, as a managed service. Powered by the AudioCodes Live Cloud for Microsoft Teams managed offering, Algar's hosted Microsoft Teams service enables business…

Based on its recent analysis of the global unified communications (UC) performance management and meeting insights market, Frost & Sullivan recognizes Vyopta with the 2021 Global Customer Value Leadership Award. Vyopta has become a trusted partner for leading organizations worldwide, helping them optimize workplace collaboration by offering a single-pane-of-glass view into UC usage and performance insights. The company has significant UC experience, with a strong global presence strengthened through strategic…

Tech Channel Marketing Pro to Lead Strategies to Help Partners Grow UCaaS Businesses Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, today announced the addition of technology channel marketing veteran Lauri Martinez as Vice President of Channel Marketing. Broadvoice Names Lauri Martinez as Vice President of Channel Marketing Marketing Technology News: What Software Developers Can Teach Marketing Pros About Becoming More…

GoToConnect announces new bundling with LogMeIn products LastPass, GoToWebinar, GoToAssist, GoToRoom, and contact center offerings plus new features to empower customers to connect from anywhere LogMeIn, Inc., makers of remote and flexible work tools enabling the work-from-anywhere era, has released major updates to its Unified Communications & Collaboration (UCC) product, GoToConnect, including a refreshed mobile experience, updates to its Cloud Contact Center as a Service (CCaaS) solutions, new native integrations…

Amazon and OYO veteran Anil Goel joins as Vice President of Engineering and India General Manager RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, announced plans to open two new innovation centers in India. The centers, which will be located in Bangalore and Gurgaon, will undertake research and development for RingCentral’s suite of products. This is the latest stage of the company’s global expansion and it expects to hire top…

Company Recognized as a Leader in Both the Enterprise and SMB MarketScapes 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment (Doc # US47452521, February 2021). 8x8 was specifically recognized in the areas of innovation, offering strategy and implementation. 8x8 was also recognized as a Leader in the 2021 IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor…

Impact and RouteTrust Join Forces to Develop Customer Facing Toll-Free API Impact, the wholesale Carrier division of Lingo Communications, announced the successful rollout of an automated API for toll-free services. Impact and RouteTrust worked together on the development of the API which allows Impact's Carrier customers to acquire, provision, and modify toll-free numbers on the Impact network without requiring human intervention. Impact owns one of the largest Carrier networks in North America and has been adding…

Disruptive Cloud Communications Company Receives Highest User Satisfaction Score Plivo, the cloud communications platform that enables businesses to engage with their customers, is a Leader in the G2 Cloud Communication Platforms Grid® for Winter 2021 and the Momentum Grid® for Cloud Communication Platforms Leader. Plivo received the highest Satisfaction score of any vendor on the Cloud Communication Platforms Grid and exhibits the strongest growth trajectory based on user satisfaction scores, customer adoption, and digital…

Beginning with manufacturing, Fuze launches tailored communications experiences to drive operational efficiency and productivity Fuze, the leading cloud-based communications provider for the modern global enterprise, unveiled a new initiative to deliver tailored solutions for specific verticals. Developed with the knowledge and expertise gained supporting enterprise customers in various industries, these solutions are designed to meet the specific needs and requirements of companies that produce, distribute, or sell…

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Krisp (In App Marketing), Nintex (Marketing Automation), PureB2B (B2B Data), Sytel (Unified Communications), to BrainSell (Customer Experience Management). AI-Powered Noise Removal App Krisp Raises $9 Million Series-A Krisp, the AI-powered noise removal app that works with any conferencing, recording and podcasting service, announces a $9 million Series A-1 led by RTP Global, the…

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire Inteliquent, the largest independent voice communications provider in the United States, for a total cash consideration of USD 1,140 million on a cash and debt-free basis. The acquisition establishes Sinch as the leader in voice connectivity for both enterprises and telecom carriers in the US. The favorable unit economics of a fully owned network allows Sinch to maintain its…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced it has ranked first and highest for growth in the 2020 Frost Radar™ UCaaS Market Report from Frost & Sullivan for the second year in a row. Frost Radar is an annual North American hosted IP telephony and UCaaS Radar report, which delivers analysis of 30 providers on their growth and innovation leadership, notable accomplishments in the past year, and prospects for success…

Automated and Two-way SMS/MMS Solution Available Online or Through Indirect and White-label Partners Pidj.co, a nationwide provider of business texting services, announced its official launch and the availability of its flagship messaging, marketing and customer engagement platform, which enables businesses to use their existing business phone numbers to connect with customers instantly via automated and two-way text messages on their mobile devices. Pidj.co is the latest venture for communications industry veterans…

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Lingo (Unified Communications), Tencent (Entertainment), Veritone (Native & Programmatic Advertising), Brightcove (Video Platforms), to Concentrix (Customer Experience Management). Lingo Uses Its Own Cloud Contact Center Solution to Enhance Customer Care Lingo Communications (“Lingo”), a leading global Cloud/UC and managed service provider, announced that it recently implemented…

Rapid Adoption of Cloud Contact Center Solution Enabled Lingo to Exceed Expectations Lingo Communications ("Lingo"), a leading global Cloud/UC and managed service provider, announced that it recently implemented its own Cloud Contact Center solution to manage its Customer Care call center. As a result of that implementation, Lingo has improved its Service Level percentage attainment by more than 190%. There is no better way to demonstrate Lingo's commitment to its own Cloud Contact Center solution than to use it to…

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from VIZIO (Entertainment), Vendasta, Compatio (E-Commerce and Mobile Commerce), Frost & Sullivan (Unified Communications), to KLWTT (Native & Programmatic Advertising). VIZIO and Universal Pictures Home Entertainment Present the Home Entertainment Release of DreamWorks’ THE CROODS: A NEW AGE VIZIO, Inc., announced its partnership with Universal Pictures Home Entertainment for the…

Verizon's ability to deliver multiple related solutions enables cost-effective service delivery, better quality management, and customer convenience Frost & Sullivan has identified Verizon as a Growth and Innovation leader in the Frost Radar™: North American Hosted IP Telephony and UCaaS Market, 2020. As a pioneer in hosted IP telephony, Verizon's customized professional services, robust network capabilities and use of AI and IoT have helped it become a top North American provider in terms of installed users and…