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unified communications

Broadvoice Strengthens Channel Team

Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP trunking services for businesses, is reinforcing its commitment to its indirect sales partners with the addition of two new regional sales professionals to its channel management team. Robert Sanchez joins Broadvoice as Regional Channel Manager – Mountain West and Joseph Galluzzi is now Regional Channel Manager – Northeast. Broadvoice also has regional channel managers in California, Southwest, Midwest, and Southeast. Marketing…

Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams

Dubber Corporation Limited (Dubber), announced the global launch of Dubber Unified Recording on Microsoft Teams, supported by a new and tailored global channel partner and reseller program. Unified Call Recording is a first of a kind capability for Microsoft Teams enabled by Dubber's unique ability to capture any conversation - voice or video - on Microsoft Teams in the cloud - and to aggregate recordings, data, insights, and alerts from service provider and unified communications platforms, compliantly, in one place.…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Fabric (E-commerce), Conversica (Intelligent Assistants), RingCentral (Unified Communications), 3radical (Customer Experience), and Gong (Sales Intelligence). Fabric Launches Headless Commerce Platform with $9.5 Million in Seed Funding Fabric, a headless commerce platform purpose-built for growth, launched its cloud-native experience and commerce product suite and announced $9.5…

VoxDirect Announces Zapier Integration to Automate Workflows for Small Businesses

Unified communications company, Voxox, announced the integration of their small business communication hub, VoxDirect, with Zapier, a leading cloud-based online automation tool that connects over 2000 apps without a single line of code. VoxDirect from Voxox offers a 5G-enabled, unified phone and mass texting platform for small businesses in a single service. With Zapier, VoxDirect becomes a one-stop-shop for small businesses, giving them the ability to integrate their platform with apps such as Slack, Zendesk, WordPress,…

SurveyMonkey Teams Up with Zoom to Enhance the Virtual Employee Feedback Experience

Announced as a key launch partner at Zoomtopia, SurveyMonkey continues to help organizations world-wide prepare for the future of work by amplifying individual voices through important feedback SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback,  announced it will team up with Zoom Video Communications, Inc., an industry-leading enterprise unified communications platform, to expand its integration and help organizations improve the virtual employee feedback…

Deltapath Announces Teams Gateway For Voice Enabling Work From Anywhere Capabilities

Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, today announced the release of its Teams Gateway. The Deltapath Teams Gateway helps you satisfy your business goals without unnecessary spending by bridging your existing PSTN phone lines and PBX phone system to extend PSTN calling in Microsoft Teams. Deltapath Teams Gateway makes it possible for businesses that use Microsoft Teams to now add phone service without breaking the bank. By using your…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from ChannelAdvisor (E-Commerce), Genus AI (AI/ML), Riversand (Data Management Platform), Vyopta (Unified Communications), and BrandMaker (CRM). ChannelAdvisor Introduces Shoppable Media ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable brands and retailers to increase global sales, announced the launch of Shoppable Media, a comprehensive suite of…

Vyopta Becomes First UC Monitoring and Analytics Provider to Support Google Meet

Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly GSuite) to efficiently manage their Google Meet collaboration experience. Vyopta's purpose-built UC monitoring platform enables organizations to efficiently support the surge in remote collaboration by empowering both UC experts and front-line support teams to investigate and resolve issues. Enterprises and educational institutions across…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Sabio Group (Customer Experience), Triblio (Account-Based Marketing), VoxDirect (Unified Communications), Airkit (Customer Engagement) and Comscore (Audience Data). Sabio Group Extends Customer Experience Capability With Anana Acquisition Sabio Group has acquired customer experience solutions specialist Anana. The acquisition supports Sabio’s goal to become the leading player across…

VoxDirect Enhances Affiliate Program with New Advertise Purple Partnership

VoxDirect from Voxox, an innovator in 5G-ready cloud-based unified communications for small businesses, announced their partnership with Advertise Purple to enhance their affiliate marketing program. VoxDirect's new affiliate program with Advertise Purple will provide affiliate marketers with a highly profitable and unique opportunity in the rapidly-growing text marketing industry. Marketing Technology News: Study: Brands Have Yet to Create the Post-COVID-19 Digital and Mobile Experiences Customers Value Most "We are…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

Dialpad Raises $100 Million at $1.2 Billion Valuation

Dialpad, Inc., the AI-powered cloud business phone and contact center provider for modern businesses, announced $100 million in Series E funding. The round reflects the strength of both Dialpad's business and the strategic role that best-in-class work from anywhere communications tools are playing for businesses worldwide. OMERS Growth Equity led the round, with participation from existing investors including Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. In total, Dialpad has raised …

New Research From Vyopta Confirms Video Meetings Here to Stay

Vyopta, the leading provider of Unified Communications (UC) monitoring and analytics, released the results of a recent survey focused on how organizations have adapted to remote work, and their plans for the future. Since the COVID-19 pandemic began to take hold across the globe, companies and organizations of all sizes have had to adapt to moving the vast majority of their workforce to work from home situations. Marketing Technology News: Roku OS 9.4 Provides New Ways to Access Content, More Voice Options &…

Fuze Facilitates Global Communications with New Patent for Temporary Allocation of Phone Numbers

Patent empowers users across the globe with more reliable and flexible calling Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for temporary allocation of anchor addresses (e.g., phone numbers) and expanding communication and calling capabilities for Fuze users around the globe. Marketing Technology News: Centro Positioned as a Challenger in the Gartner 2020 Magic Quadrant for Ad Tech The U.S. Patent and Trademark Office (USPTO)…

Raydiant Partners with Zoom to Offer Businesses a Better Way to Virtually Connect with Teams and Customers

The popular video conferencing platform will be offered with Raydiant's SecondScreen and Virtual Agent to empower remote teams and brick and mortar stores everywhere Experience platform provider Raydiant has partnered with Zoom, one of the world's most popular video conferencing companies, to provide next-level virtual communication for businesses and brick and mortars. Zoom is now available to Raydiant customers through their two most powerful communications tools: SecondScreen and Virtual Agent. Marketing Technology…

Atos and RingCentral Launch Unify Office by RingCentral in Germany

Atos SE, a global leader in digital transformation, and RingCentral, Inc, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced the launch of Unify Office by RingCentral in Germany. Unify Office by RingCentral combines the very latest Unified Communications as a Service (UCaaS) technology with the knowledge and insights of the German communications market from Atos and its strong partner community of 800 partners. The result is a unique set of capabilities…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Sprinklr (Customer Experience), Zoom (Unified Communications), Seismic (Sales Enablement), Alfresco (Content Management), and Exults (Analytics). Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced a new integration with Oracle Fusion Cloud Customer Experience (CX)…

net2phone Integrates with Zoho

The Power of net2phone Business Communications Unleashed for Zoho Users net2phone, a global provider of unified cloud communications solutions to businesses, has unveiled its Zoho integration. The integration enables sales teams and other Zoho users to seamlessly leverage net2phone's world-class communication features within the Zoho environment. "net2phone's Zoho integration is a game-changer for Zoho users," said Jonah Fink, President of net2phone. "The integration greatly enhances the productivity and agility of…

Zoom and Lumen Partner To Deliver Enhanced Collaboration Experience

Zoom Video Communications, Inc. and Lumen Technologies, Inc. announced that the companies will partner allowing Lumen to offer Zoom as part of its Unified Communications and Collaboration Suite. Lumen will deliver enhanced services around Zoom’s best-in-class video-first unified communications platform to their large and growing base of customers across the globe. Zoom and Lumen will partner to provide enhanced delivery, customer success, and managed services to companies using Zoom, to deliver an outstanding enterprise…

FirstComm Launches Microsoft Teams Integration: Targeting Enhanced Business Phone Capabilities

FirstComm, a leading technology solutions provider of powerful cloud-based communications, networking, and security resources, announced their Microsoft Teams integration - UC Teams, has officially launched in addition to their already powerful UC packages, elevating the functionality and collaboration between hosted business communications and MS Teams. Customers will now be able to experience the full scope of FirstComm UCaaS telephony features directly through their Teams client, with minimal cost and quick…