Leading Intelligent Inbound^® Marketing Agency Joins Exclusive Group of E-Commerce Retention Marketing Experts        

SmartBug Media— a leading Intelligent Inbound^® marketing agency that assists both B2B and B2C e-commerce businesses in growing revenue by generating leads, scaling revenue operations and building market awareness through digital content, design and web development — has been designated a Klaviyo Master Elite partner, joining the ranks of the world’s top retention marketers. This exclusive designation, along with extended capabilities to support e-commerce businesses by offering list growth, email marketing and SMS services, accelerates SmartBug’s growth plans by targeting new markets.

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Klaviyo is one of the fastest-growing and well-known retention marketing technology companies for small and medium-sized businesses in the e-commerce space. SmartBug joins a small group of Elite partners representing the highest tier offered by Klaviyo, with only nine other agencies in the world achieving this status. As top retention marketers, SmartBug helps e-commerce businesses grow their brand relationships, their customer base and their bottom line.

“As a Klaviyo Elite partner, e-commerce companies can trust SmartBug to provide the highest-quality retention marketing services in the world that not only surpass industry benchmarks but turn customers into loyal fans,” SmartBug’s Director of Growth, E-Commerce, Ryan O’Connor, said. “To reach this designation, we needed to get results for our clients above industry benchmarks to ensure their email and SMS marketing were best among our competitors.”

The designation also emphasizes the agency’s breadth of knowledge and ability to partner with clients across the full range of inbound marketing services. SmartBug’s Intelligent Inbound for e-commerce marketing solutions are built around the client’s B2C business to fuel their growth engines and produce the best outcomes, supporting clients that sell directly to consumers on popular e-commerce platforms such as Shopify, BigCommerce, WooCommerce, Amazon and Magento.

“As a 2021 Hubspot Partner of the Year, receiving a higher designation through another top CRM partner like Klaviyo demonstrates SmartBug’s dedication to offering the best marketing solutions in the world, with not only multiple technology platforms but multiple marketing services,” SmartBug CEO Jen Spencer said. “With this new designation, customers will be able to recognize our capabilities and potentially work with us as a one-stop shop.”

In order to become an Elite partner, organizations must meet the following criteria:

• Surpass e-commerce industry benchmarks.
• Have a proven track record of providing consistent, high-quality service and results to e-commerce companies.
• Show mastery of list growth, email marketing, SMS marketing and B2C consumer psychology.
• Show close alignment with Klaviyo’s goals and its ecosystem.

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“SmartBug Media started off as a Klaviyo stand-alone agency in 2018, and since then has grown to be one of Klaviyo’s top partners,” said Klaviyo’s Manager, Strategic Agency Partnerships Stephanie Flynn. “Their tremendous growth over the past five years is a true testament to the work they do, the value they bring their clients and their strong desire to always be better. Year after year, they’ve proved themselves to be true Klaviyo experts. This has not gone unnoticed by all who have the honor to work with them. It was a no-brainer to award them with the Elite tier, and we are so excited to see the continued growth to come!’

SmartBug’s Klaviyo designation follows the recent announcements that it was also named a 2021 HubSpot Partner of the Year. The agency has also been named to the prestigious Inc. 5000 Fastest-Growing Private Companies in America list for five years in a row and the Adweek Fastest Growing Agencies list for three consecutive years.