8×8, Inc., a leading integrated cloud communications platform, announced new capabilities for its 8×8 Contact Center solution as well as …
HubSpot Recognized as a 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management
The Gartner Peer Insights Customers’ Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, …
ReadyCloud Welcomes Square as the Latest Addition to its Ecommerce CRM Suite
ReadyCloud, the CRM Suite built for ecommerce, now supports Square in its many forms. From Point of Sale (POS) to …
SutiSoft Announces the Release of SutiCRM 7.8, Web-based CRM Solution with New Features
SutiSoft Inc., a Leading Provider of Cloud-Based Business Management Solutions, Is Pleased to Announce That New Feature Enhancements Have Been …
Demandbase Optimizes Marketing Spend With Automated Advertising
Dynamic Audiences Enables Marketers to Automate Advertising and Marketing Campaigns, Saving Time and Money Demandbase, the leader in Account-Based Marketing …
Directly Promotes Mike DE La Cruz to CEO, Announces Record Growth of Customer Experience Automation Platform
Directly, a leader in customer experience automation, announced the appointment of Mike de la Cruz to CEO. De la Cruz …
Informatica Named as a Leader in IDC MarketScape for Worldwide Product Information Management Applications for Commerce
The IDC MarketScape Report Notes Informatica’s Strengths Around Technical Integrations, Data Management Expertise, and Artificial Intelligence Strategy Informatica, the enterprise …
New Experian Boost Commercials to Feature John Cena
Experian encourages consumers to “Booooost” their credit scores instantly A new commercial campaign for the first-of-its-kind financial product, Experian Boost, …
Copper Announces General Availability of G Suite Add-ons to Make Business Relationship Owners More Productive
Greater Functionality Within G Suite Supports Copper’s Mission to Streamline Work Productivity for Small Businesses Copper, the leading provider of …
IDLife Launches VERB’s Interactive Video CRM Platform in the U.S.
VERB Technology Company, Inc., a leader in business-focused interactive video CRM, marketing, and sales enablement applications, announced today that IDLife, …
Zendesk Invests in Tymeshift to Improve Workforce Management (WFM) Solutions
Leading Customer Support Ticket System and Sales CRM platform Zendesk has invested in Tymeshift. Tymeshift is an Omnichannel Workforce Management …
PostcardMania Now Integrated with Zapier, Launches Trigger-Based Direct Mail to Users of 238 CRMs Nationwide
PostcardMania, a $60 million marketing firm specializing in direct mail, recently launched a new Zapier integration that will provide business …
Salesforce Grants Equity Awards to ClickSoftware Employees Under Its Inducement Equity Incentive Plan
Salesforce, the global leader in CRM, announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the …
2600Hz Launches Next-Gen Call Center Solution Targeting Personalization of the Customer Experience
Cloud Communications Platform Offers Enhanced Call Center Functionality for CX Optimization 2600Hz, a leading provider of unified business communications and …
ActiveCampaign Announces 14-Pointer Customer Success Commitment to Grow CX Value, Service, and Trust
ActiveCampaign Shares Its Fourteen-Point Commitment to Delivering a Best-In-Class Customer Experience to Earn Value from Customer Success Efforts ActiveCampaign, the …
Deploy Wisely and Automation Is Your Friend in Sales, Not Your Foe
Those that know me, know that I am long robots. I’m of the opinion that eventually, robots will take many …
Customers Give NICE inContact CXone Perfect Scores in all 12 Vendor Satisfaction Categories in DMG Report
For the Second Consecutive Year, CXone Achieves the Highest Overall Vendor and Product Satisfaction Ratings NICE inContact announced that CXone, …
Top 3 Small Business Technology Predictions for 2020
Everywhere we look, we see personal and professional expectations for technology merging—we need to Slack the team from our own …
Skynamo Secures $30 Million Investment From Five Elms Capital
South African Sales Tech Provider Secures Series a Funding From Leading Software Investor to Accelerate Adoption of Its Field Sales …
PathFactory and 6sense Join Forces To Equip ABM Marketers With Unrivalled Dataset
PathFactory (the leader in content intelligence) announced a partnership today with 6sense (the leading Account Based Orchestration Platform, powered by …