Browsing Tag

ACSI

Video Streaming Is Best for Telecom Industries in Delivering Customer Satisfaction

PRNewswire May 21, 2019 0

Video streaming expands its lead over subscription TV service in terms of customer satisfaction, rising 1.3% to a score of 76 on the American Customer Satisfaction Index’s (ACSI ® ) 100-point scale, according to the ACSI…
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Social Media Monitoring

Data Privacy, Ads Drive Customer Dissatisfaction in Social Media, ACSI Data Show

PRNewswire Jul 24, 2018 0

Pinterest Earns Top Marks in User Satisfaction as Facebook, Twitter Drop Facebook, LinkedIn, and Twitter have the least satisfied users in social media, according to the latest data from the American Customer Satisfaction Index (ACSI) 2018…
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Video

Video Streaming Dominates Subscription TV in Customer Satisfaction, ACSI Data Show

PRNewswire May 23, 2018 0

Netflix, PlayStation Vue, and Twitch Lead are Among Streaming Services Atop the Telecommunications Segment, says ACSI Report Customer satisfaction with video streaming services far eclipses that of subscription TV service, according to…
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