Vonage Announces Enhanced Capabilities to the Vonage Contact Center to Transform the Customer and Agent Experience for Businesses
Live chat functionality integrated into Vonage Omnichannel capabilities
Enhancements to self-service for secure payments
Microsoft Teams direct routing with Vonage Agent Connect
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the release of several product enhancements to Vonage Contact Center, that will help businesses to further transform the customer and agent experience to drive more personal connections in an increasingly virtual world.…