Alida

Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, announced Bollé Brands, a leading eyewear and head protection group, has chosen Alida to help the company drive elevated customer experiences…
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The new partnership will support brands in elevating customer experience through listening, interpreting, and acting on customer feedback Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, today…
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Alida ranks #2 on Top 50 list out of 60,000 companies for Best Company Outlook Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) & Insights platform, today announced it has been…
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Winter 2021 product release augments Alida CXM & Insights Platform with customer-led enhancements Alida (formerly Vision Critical), creator of the world’s first CXM (Customer Experience Management) & Insights Platform, today…
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Khara’s role is expanded to lead Alida’s Corporate Culture and Diversity, Equity & Inclusion initiatives Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights platform,…
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Alida’s long-time Head of Customer Success elevated to the C-Suite while Tony Chung joins to lead Professional Services for the company Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and…
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Alida appoints new senior executives in product management, customer experience and AI to drive growth in the CXM industry Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights…
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Fall 2020 product release elevates the Alida platform as the complete solution for improving customer experience Alida (formerly Vision Critical), today delivered its Fall 2020 product release, launching two new Alida products, enhancing…
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Alida (formerly Vision Critical), creator of the world’s first CXM and insights platform, announced the expansion of its Asia Pacific and Japan (APJ) team to build on its existing regional presence and propel growth in the Customer…
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Recognized for Completeness of Vision and Ability to Execute Alida, a leading and innovative provider of solutions in the Customer Experience Management (CXM) market, announced that it has been positioned by Gartner as a Niche Player in…
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Alida (formerly Vision Critical), the world’s first CXM and insights platform, announced its partnership with video survey software leader, Voxpopme, to help brands understand and amplify their customers’ voices with video. Voxpopme’s…
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Global Enterprise Technology Veteran David O’Malley brings over 30 years of enterprise software leadership to oversee global sales Alida (formerly Vision Critical), creator of the world’s first CXM and insights platform, announced the…
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Planterra Foods will use the Alida Sparq digital insights platform to make decisions with their customers, not for them Alida (formerly Vision Critical), creator of the world’s first CXM and insights platform, today announced that…
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Fall 2020 product release elevates the Alida platform as the complete solution for improving customer experience Alida (formerly Vision Critical), delivered its Fall 2020 product release, launching two new Alida products, enhancing…
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Integrated solution will enable deep contextualization of structured and unstructured data from multiple sources Alida (formerly Vision Critical), creator of the world’s first CXM (customer experience management) and insights platform,…
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Alida CXM integration augments the Alida platform to become the complete solution for improving customer experience Alida (formerly Vision Critical) is set to launch Alida CXM in their Fall ‘20 release on October 20, 2020, transforming the…
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