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Amazon Web Services

Sprinklr Achieves FedRAMP Ready Status

A Critical Step in Sprinklr’s Mission to Help US Government Agencies Transform Citizen Experiences Across Digital Channels Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced that it has been approved as FedRAMP Ready for Agency Authorization. Sprinklr achieved FedRAMP Ready status for its CXM platform on Amazon Web Services (AWS). Effective communications play a fundamental role in ensuring that citizens have the information they need to stay safe and healthy. As people…

4me Includes Amazon Chime for Remote Teams

Amazon Chime, a communications service from Amazon Web Services (AWS), is now available in the 4me service to make it easier for support specialists working from home to collaborate with their colleagues.  This makes it possible for specialists who are working on a request or task to quickly start a video call with another member of their team without first having to leave 4me. Marketing Technology News: The Definitive Guide to Instagram Hashtag Strategy Specialists who are working from home because of the COVID-19…

Braze Recognized as Inaugural AWS Travel and Hospitality Competency Partner

Braze, the comprehensive customer engagement platform, announced that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. Braze is also an AWS Retail Competency Partner and an AWS Digital Customer Experience Competency Partner. Additionally, Amazon Simple Storage Service (Amazon S3), a secure, durable, and scalable object storage infrastructure, is part of the Braze Alloys Partner Program. Marketing Technology News: CallRail Receives $56 Million Funding "As the travel and hospitality…

SugarCRM Brings Companies Cloud-Based Customer Experience (CX) Solutions on AWS

SugarCRM Inc. deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS Partner Network (APN). Sugar recently launched a new integration with Amazon Connect, an easy-to-use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. AWS is a strategic component of Sugar’s time-aware CX platform, enabling scalability, security and accelerated innovation. Marketing Technology News: Cisco To Acquire…

Solodev Achieves AWS Public Safety & Disaster Response Competency Status

Solodev, the Digital Customer Experience platform built for Amazon Web Services (AWS), announced that it has achieved the AWS Public Safety & Disaster Response (PSDR) Competency status. This designation recognizes that Solodev provides both a proven cloud technology and human expertise in helping customers leverage the power of AWS to protect the public and prepare, respond, and recover from natural or man-made emergencies and disasters. Achieving the AWS PSDR Competency further differentiates Solodev as an AWS…

Amperity Achieves AWS Travel and Hospitality Competency Status

Amperity, a leading enterprise customer data platform (CDP), announced that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that Amperity has demonstrated deep experience helping customers transform their business from behind-the-scenes operational efficiencies to guest-facing customer experiences. The launch of the AWS Travel and Hospitality Competency comes at a crucial time for the industry as it looks to innovate to address changing demands in the face of…

Atos Enters Into Exclusive Negotiations to Acquire Edifixio and to Reinforce Its Cloud and Salesforce Practice in the French Market

Atos, a global leader in digital transformation, announces it has entered into exclusive negotiations with the shareholders of Edifixio, a French cloud and Salesforce consulting and integration company, to acquire it. The acquisition would further strengthen Atos’ position as a leader in Salesforce and Public Cloud services in the French market by bringing experienced consultants to the Atos team. Consistent with its targeted acquisition strategy, the operation will expand Atos’ client portfolio and established expertise…

Cohesity Announces Strategic Collaboration with AWS to Deliver Comprehensive Data Management as a Service

First-of-its-kind Data Management as a Service (DMaaS) offering charts new course in data management for mid-size and enterprise customers Cohesity announced that it has formed a strategic collaboration with Amazon Web Services (AWS) to address the growing customer need for data management that is flexible, available, scalable, and reliable. Together, both companies are bringing to market a modern Data Management as a Service (DMaaS) offering unlike any other on the market today. The DMaaS solution is designed to provide…

Shine launches Quick Start for Adobe Experience Manager (AEM) OpenCloud on Amazon Web Services (AWS)

Major banks deploy AEM on AWS in half the time with open-source libraries Shine Solutions Group Pty Ltd, an enterprise cloud and digital platform solutions developer, announced the launch of a new AWS Quick Start for AEM OpenCloud. Already implemented by two of Australia's four largest retail banks, ANZ and NAB, the AEM OpenCloud Quick Start allows organizations to deploy and manage mission-critical AEM websites quickly and easily, with increased agility, scalability, and cost-efficiency. According to Shine CTO Luke…

Nuxeo Demonstrates Performance at Extreme Scale with 11-Billion-Object Benchmark Test

Company partners with AWS and MongoDB to develop best practices to scale its modern, cloud-native Content Services Platform to extreme volumes of content Nuxeo, the leading cloud-native Content Services Platform (CSP), announced the company has successfully completed an eleven billion (11B) object benchmark test on Amazon Web Services (AWS). In partnership with data platform MongoDB, Nuxeo exhibited the extreme scalability and flexibility of its Nuxeo Cloud service, demonstrating how its cloud offering can effectively…

Onica, a Rackspace Technology Company, Introduces Contact Center Intelligence Solution Built on Amazon Web Services

Onica, a Rackspace Technology company and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN) and audited AWS Managed Service Provider, launched its new Contact Center Intelligence (CCI) Post-Call Analytics solution built on AWS. The solution, built on a serverless analytics platform using Amazon Comprehend and Amazon Transcribe, is designed to simplify and accelerate time to insight on customer calls. As volumes of interactions in contact centers reach new heights, providing timely answers to…

CognitiveScale Announces Availability of Cortex Certifai on AWS Marketplace

CognitiveScale, The Trusted AI Company, announced it has teamed with Amazon Web Services (AWS) to provide its Cortex Certifai product directly on the AWS Marketplace. Cortex Certifai addresses growing customer needs for improving confidence, transparency, and performance of automated decisioning systems. It helps developers automate detection and scoring of data and model quality and trust issues through well-defined trust factors packaged as a Trust Index. Early adopters of AI are projected to share in a global profit…

TTEC Signs Agreement To Acquire VoiceFoundry, Setting The Foundation For Significant Future Growth With Amazon Connect

Acquisition adds Amazon Connect, one of AWS’s fastest-growing services, to TTEC’s Humanify Cloud CX Ecosystem TTEC Holdings, Inc. a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced that it agreed to acquire VoiceFoundry, a global partner of Amazon Web Services, creating an end-to-end CX delivery solution for Amazon Connect. The U.S. and European parts of the acquisition closed today, with the Australian and ASEAN acquisition expected to …

EDM Council Launches Cloud Data Management Work Group to Develop Best Practice Framework

EDM Council, the leading trade association for data management, has launched the Capabilities (CDMC) Best Practices Work Group. This new group includes participation from Amazon Web Services (AWS), Google Cloud, IBM Cloud, and Microsoft Azure, as well as over 20 leading financial industry firms. The Work Group has been formed to develop an open source CDMC Best Practice Framework to accelerate Cloud adoption and automate the associated controls. The EDM Council Work Group is being co-chaired by Morgan Stanley and Refinitiv,…

UiPath Announces Integrations with AWS to Allow Organizations to Modernize CX

Integrations empower customers to leverage AWS with the UiPath Hyperautomation Platform UiPath, a leading enterprise Robotic Process Automation (RPA) software company, announced it has integrated its end-to-end platform for hyperautomation with enterprise-ready cloud infrastructure, cloud applications, and artificial intelligence (AI) solutions from Amazon Web Services (AWS). By integrating with Amazon Textract, Amazon Rekognition, and Amazon Connect, the UiPath Platform can boost employee productivity, enhance customer…

AWS Announces Amazon Interactive Video Service (Amazon IVS)

Amazon IVS gives customers the ability to add live and interactive video in their mobile and web applications in minutes, using the same technology as Twitch (one of the most popular live streaming services in the world) Amazon Live, Blackboard, 17Live, DeNa, and ScreenCloud among customers using Amazon IVS Amazon Web Services, Inc. (AWS), an Amazon.com company, announced the general availability of Amazon Interactive Video Service (Amazon IVS), a new fully managed service that makes it easy to set up live, interactive…

A+E Networks UK Moves Its Broadcast Operations in EMEA to the Cloud With Amagi and Amazon Web Services

Amagi, a global leader in cloud-based technology for broadcast and streaming TV, announced that A+E Networks UK has transitioned its playout and service delivery for its entire bouquet of 30 channels in Europe to Amagi’s cloud platform running on Amazon Web Services (AWS). The channels consist of 23 from A+E Networks UK, based in London and 7 from A+E Networks® Italia based in Rome. A+E Networks® UK, a joint venture between Hearst and Sky, is a leading media network reaching 58 million homes across 100 countries. A+E…

Cinesite Studios and Qumulo Keep the Entertainment Flowing

Qumulo on Amazon Web Services enables Cinesite to produce computer-generated films and meet production deadlines Qumulo, the leading provider of cloud file data services, today announced that Cinesite Studios, a global producer of special effects and feature animation, has selected Qumulo’s file software to support its extensive rendering workloads. Cinesite is a leading digital entertainment studio with credits including the Avengers, James Bond movie franchises, The Witcher, Locke and Key, and Raising Dion television…

Qumulo Leads Customers to the Cloud with Launch of Qumulo Shift for Amazon Web Services S3

New Free Service Helps Customers Move File Data to Amazon Web Services Qumulo, the leading provider of cloud file data services, announced today the launch of Qumulo Shift for Amazon Web Services (AWS) S3, the first-ever native cloud service that enables organizations to move file data from any Qumulo on-prem or public cloud cluster into Amazon Simple Storage Service (Amazon S3) and transform that data to object in an open and non-proprietary format. With Shift, Qumulo file customers can now leverage the full ecosystem of…

Secure-24 Announces an Amazon Web Services SAP Migration Factory

Enhances ability to Accelerate SAP Migrations on Amazon Web Services Secure-24, part of the Managed Services division of NTT Ltd., announced that it has established an Amazon Web Services  (AWS) SAP Migration Factory. The SAP Migration Factory on AWS is a comprehensive approach of best practices, processes, tools and technologies to help CIOs select and execute the migration strategy that best fits their business strategy. Secure-24 has successfully migrated several workloads to AWS, leveraging innovative migration…