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Artificial Intelligence

INKY Enhances Next-Gen Email Phishing Protection Solution with Account Takeover Protection

Anti-Phishing Pioneer Uses Stylometry and Social Graphing Techniques to Prevent Account Takeover INKY Technology Corporation, a pioneer in next-gen email phishing protection, today announced the addition of Account Takeover (ATO) Protection to the company's INKY Phish Fence Platform. Email is an inherently trusted means of communicating for business, if cybercriminals compromise just one email account, they can gain trusted access to an organization's whole network. INKY is the only vendor in the cybersecurity industry…

Concentrix Releases Cloud Platform for Digital Customer Experience Management

Concentrix, a leading global Customer Experience Solutions Company, announced Concentrix Experience Platform (XP), the CX industry's newest platform for next-generation customer experience management. The global shift to digital and remote work has accelerated the need to reduce contacts in a scalable and resilient fashion making it easier to digitally empower customers and agents alike. Marketing Technology News: Deliveroo and Onfido Expand Partnership to Provide Streamlined Digital Identity Verification Concentrix…

Genus AI Launches Emotionally Intelligent Growth Platform

Genus AI, an artificial intelligence company focused on scaling emotional intelligence in interactions between brands and customers to drive business growth, announced a new Artificial Intelligence (AI) solution for e-commerce and direct-to-consumer brands, the Genus AI Growth Platform, which represents a breakthrough in the way marketers segment their customers and develop their campaign content. With a suite of AI-powered digital tools, the Growth Platform creates a superior customer model, segmentation, and specific…

Junction AI Launches Proprietary AI Platform

Innovative marketers and agencies are now using a first of its kind artificial intelligence (AI) solution to instantly predict the success of digital ads and dramatically boost ad results. Junction AI, an Austin, Texas, and Brisbane, Australia-based start-up, has developed a proprietary AI platform, which predicts the best ad creative for Google Ads, Facebook Ads, and website promotions – all before deploying live. Launched in beta late last year and now rolling out globally, the solution is already having a big impact.…

Adverity Launches Augmented Analytics

Adverity, a leading force in M, launched Augmented Analytics, an automated tool for marketers. Using artificial intelligence (AI) and machine learning, it can access hidden insight and provide critical intelligence on data to improve marketing measurement effectiveness and maximize performance. Providing an insight-led approach to marketing, Augmented Analytics enables marketers to stay agile in the new, rapidly accelerating marketing landscape, and empowers brands and agencies to realize the full value of their data.…

Automation Anywhere Unveils AARI – The First Digital Assistant at Work

Automation Anywhere, Inc., a global leader in robotic process automation (RPA), announced AARI (Automation Anywhere Robotic Interface)  – a smart digital assistant designed for a new era of work that brings consumer experiences to the enterprise. Available via Automation Anywhere's award-winning, cloud-native RPA platform, Enterprise A2019, AARI makes it easy for anyone to participate in the automation of day-to-day business tasks, through business-friendly user interfaces. Like the popular digital assistants Siri and…

Loop Insights Files Provisional Patents And Trademark Registries For Venue Tracing And Contactless Solution Applications In Wake Of Growing…

Loop Insights Inc., a provider of contactless solutions and artificial intelligence (“AI”) to drive automated marketing, contact tracing, and contactless solutions to the brick and mortar space, announces the filing of provisional patent applications and various Trademark Registries for its contactless data applications. The filings come in the wake of both actual integrations with globally renowned customers and a substantial increase in demand from various verticals, including college sports, professional sports, hotels,…

BlackBerry Launches New Unified Partner Program

BlackBerry Brings Award-Winning Enterprise and BlackBerry Cylance Partner Programs Together in One Innovative Program to Drive New Business Growth BlackBerry Limited announced a new global partner program – the BlackBerry Partner Program that combines the award-winning BlackBerry Enterprise Partner Program and BlackBerry Cylance Partner Programs into one comprehensive structure. Doubling down on BlackBerry's commitment to the partner community to facilitate Growth, Innovation, and Enablement, the new global program…

Zoovu and SEMKNOX Merger Ignites Contextual eCommerce Revolution

Zoovu Delivers First No-Code AI-Driven Conversational Customer Experience Platform Zoovu, the global leader in conversational search and digital buying assistance, announced the acquisition of German-based data and semantic search experts SEMKNOX. The acquisition signifies a significant leap forward in personalized online buying experiences with the creation of the first no-code contextual customer experience platform. Zoovu’s enhanced semantic search capabilities powered by artificial intelligence help retailers…

Automation Anywhere Strengthens Channel Program to Accelerate Global Partner Success

New programs, training, incentives drive transformation and partner growth Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced enhancements to its global partner program to build skills, drive demand and increase opportunities for the company's 2,000 worldwide channel partners. The Covid-19 pandemic has significantly impacted organizations across the globe. As companies look towards economic recovery, many are accelerating their shift to the cloud and are looking to RPA for business…

Evolv Applauded by Frost & Sullivan for Its Revenue-driving Customer Experience Optimization Technology

Based on its ongoing analysis of the global customer experience management space, Frost & Sullivan recognizes Evolv Technology Solutions, Inc. (Evolv) with the 2020 Global Technology Innovation Leadership Award for dramatically enhancing revenue generation for a company's digital presence. By applying artificial intelligence to the creative process, the company's solution curates and assesses hundreds of ideas in thousands of combinations at a time. Evolv's solution is faster than traditional testing solutions and more…

Birdie Announces Appointment of Market Research Veteran Ted Clark as New Chief Operating Officer

Birdie, the technology company revolutionizing CPG brands access to insights via Artificial Intelligence, announced the appointment of Ted Clark as Chief Operating Officer (COO). As a new partner and member of the executive team, Clark is charged with overseeing operations, leading the client services team, and driving Birdie’s growth and business development. Clark’s appointment follows Birdie’s $1.6M seed round announcement, made a few weeks ago. Clark has more than 19 years of experience managing operations, client…

TeamViewer Launches AI-Supported Predictive Maintenance Solution

The new module of the TeamViewer IoT software analyses big data and learns independently TeamViewer, a leading global provider of secure remote connectivity solutions, has expanded its IoT offering and now offers a way to use artificial intelligence in maintenance. Until now, TeamViewer customers in the IoT field have been able to read sensors, set alarms and connect directly to a wide range of devices. Now an intelligent extension in predictive maintenance is being added. This helps to reduce downtimes and save costs.…

FAN introduces Alanna.ai, Virtual Closing Assistant

Florida Agency Network (FAN) launches "Alanna.ai", a new virtual closing assistant to further bolster FAN's customer closing experience. This free service provides immediate answers to closing transaction questions 24 hours a day, 7 days a week. Alanna.ai is composed of world-class artificial intelligence that integrates seamlessly with FAN's title production software, capable of providing dedicated and private responses to common questions related to closing transactions. Marketing Technology News: Brandwatch Announces…

Global Study Finds Organizational CX Maturity is Rising but Gap Between Leaders and Laggards is Widening as AI Race Accelerates

Independent study commissioned by LogMeIn reveals opportunity to make CX a differentiator with an execution-focused strategy that prioritizes self-service and continual optimization LogMeIn announced the results of a new commissioned study conducted by Forrester Consulting designed to help customer experience (CX) decision makers evaluate their current state, identify gaps and define a strategy for optimization. The study, Short-Term Wins and Continuous Optimization: The Roadmap To Customer Engagement Success, surveyed 463…

Major US Drop Shipping Supplier Selects Celebros Search By Bridgeline to Enhance Their eCommerce Search Experience

Bridgeline Digital, Inc, a leader in cloud-based digital experience software, announced today that a major US dropshipping supplier has selected Celebros Search by Bridgeline to enhance the site search capabilities of its online store and improve their customer experience. The Company provides a platform for resellers to access more than 20,000 organic, specialty, and gourmet products online. Major eCommerce platforms such as WooCommerce and Shopify can import products from their website to be delivered directly to…

Lifesize Acquires Kaptivo to Fuel Next Generation of Advanced Collaboration

Lifesize, a global innovator of immersive enterprise communication solutions, announced the acquisition of Kaptivo, a digital collaboration solutions company. With the addition of Kaptivo, Lifesize further expands its portfolio of cloud-based unified communications and collaboration (UCC) solutions for contact centers, video conferencing, and meeting rooms with a new suite of advanced collaboration tools. An industry pioneer in computer vision, image processing and artificial intelligence for visual collaboration, Kaptivo…

Zembles: First-of-its-Kind “ProspectTech” Lead-Gen Platform Debuts With Company-First Identification Technology

Revolutionizing the way B2B sales teams identify leads, Zembles deploys machine learning and robust data to find prospects that “re-zemble” already successful clients A solution for conventional search leads – via job description and contact info – which create sales dead-ends Zembles announced the launch of its radically new approach to identifying high-value, active leads through its Prospect Technology “ProspectTech” platform that uses artificial intelligence and spending data to identify financially healthy companies…

Red Box Launches Compliance Recording for Microsoft Teams Solution

Red Box , a leading voice platform, announced the general availability of its Compliance Recording for Microsoft Teams solution. This solution, which is currently under certification under Microsoft's new Independent Software Vendors (ISV) certification program, will support organizations by providing capture, archiving and retention. secure, resilient and scalable Microsoft Teams communications within the highly regulatory global environment. Marketing Technology News: Mirakl Named a Sample Vendor in Gartner Hype…

LoopMe Ties Brand Outcomes to Connected TV to Amplify Advertising Effectiveness

LoopMe, the outcomes-based video platform, announced its flagship product, PurchaseLoop, can now be used to optimize and provide attribution for connected TV (CTV) campaigns in near-real-time. With artificial intelligence (AI)-powered technology that closes the loop on brand outcomes, this latest innovation ties brand awareness, consideration and purchase intent actions to CTV and digital campaigns, delivering accountability and measurement for CTV investments. Marketing Technology News: Insellerate Launches First of Its…