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Smartbox Transforms Customer Experiences With Nutanix

Retailer Leverages Technology To Enhance Customers’ Digital Experiences Nutanix, a leader in enterprise cloud computing, announced that Smartbox Group, a leading European retailer of gift experiences, expanded its relationship with the company to support its digital modernization project. Smartbox leverages Nutanix software to modernize its IT infrastructure, streamline operations, and reduce costs in order to delight customers with tailored, real-time experiences. A seamless omnichannel customer experience is now a…

#Relater 2020: TechBytes with Adrian McDermott, President of Products at Zendesk

Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along the entire customer journey? Customer experience (CX) is the sum of each service moment along the customer journey, from one purchase to the next. My approach is to always ensure that we have a robust Omnichannel strategy to anticipate potential disconnects in customer engagements, and that allows them to retain important information to deliver a cohesive and frictionless…

IntentData.io Announces Availability of Intent Data Which Remains Effective and Accurate During Work From Home

Company’s Data is Sourced From Publicly Observed Action and Doesn’t Require IP Address Resolution IntentData.io, Inc. announces Contact Level Intent Data which is uniquely suited to the sudden remote work environment. As we all adapt to the unknown, and after first caring for the safety of family, neighbors, and employees, companies are adapting and getting back to work. Marketing and sales have changed. New tools are required, including intent data. Most third-party intent data solutions rely on IP address resolution or…

Blackbird to Showcase Ultra-efficient Video Editing in the Cloud with Amazon Web Services at NAB 2020

Blackbird plc announced that it will showcase ultra-efficient video editing in the cloud at the Amazon Web Services (AWS) booth at NAB 2020. Organisations working with video on a large scale need to be able to rapidly and easily access, view, edit and publish their content to all platforms and devices for audiences to consume. With cloud-based video editing and publishing platform Blackbird running on AWS, companies can drive productivity efficiencies across their operations. Marketing Technology News: Ricoh Spins out…

Converge Technology Solutions Achieves Master Services Competency for Network Virtualization

Converge Technology Solutions Corp. announced that it has successfully achieved a Network Virtualization VMware Master Services Competency. This competency demonstrates that Converge is committed to helping organizations accelerate their digital transformations by leveraging their validated services delivery capabilities around advanced VMware technologies. "As we move into Phase 3 of Converge's strategic plan, delivering VMware based Private Cloud/Managed Services capabilities into our mid-market customer base is a key…

Trinity Audio Joins IAB Audio Committee and ‘Verified by TAG’ Program

Trinity Audio, the leading audio content platform, is now a member of the Interactive Advertising Bureau (IAB) Audio Committee - a group of select media companies, brands and technology firms working on developing solutions that improve the interactive audio advertising and marketing ecosystem. The Audio Committee׳s goal is to establish industry guidance by creating standards and best practices to help bring clarity to the audio marketplace. Marketing Technology News: TEKLYNX Awarded 2020 Stevie® for Historic Customer…

Genesys Cloud Now Available on AWS Marketplace

Simplified procurement and administrative processes make it easier for enterprises to access the market-leading cloud customer experience platform from Genesys Genesys, a global leader in cloud customer experience and contact center solutions, announced that Genesys Cloud is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors. The catalog makes it easy for organizations to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Now,…

Enterprise Enabler 10 is Now on AWS, and Stone Bond Technologies Announces New EU Cloud Offerings

EE10 is now available via subscription on AWS Marketplace to help facilitate the integration process, for cloud, hybrid, or multi-cloud environments. Stone Bond Technologies, also added 3 new European AWS offerings in efforts to be more GDPR compliant and provide more of a localized experience Stone Bond Technologies, a leader in business data integration/Data Virtualization, added 3 new European AWS offerings and updated all other offerings to the latest version of Enterprise Enabler (EE10). EE10 is now available via…

Lumavate Expands Platform Features for Marketers

Lumavate released new features today, allowing marketers to build and publish mobile apps rapidly with no code required Lumavate, a low-code mobile app platform, announced new functionality that further enables marketers at enterprise organizations to quickly build and publish mobile apps. All apps built using the Lumavate Platform are delivered as Progressive Web Apps (PWAs) to end users. Marketing Technology News: Booking.com Predicts the Top Travel Trends for 2020 “The features included in this release make it…

Infor and Snowflake Partner to Build Automated Data Warehouses with Birst Full-Stack Analytics & BI Platform

Birst integrated platform eliminates the need for separate ETL, data modeling, data prep & analytics tools Infor, a global leader in business cloud software specialized by industry, announced it is partnering with Snowflake, the cloud data platform, to help enterprises build automated data warehouses using the Birst full-stack analytics and BI platform. Birst is a single, integrated, end-to-end platform for building automated data warehouses natively on Snowflake, eliminating the need for separate ELT/ETL (extract,…

Privitar Data Privacy Platform Enables Global 2000 to Broaden Critical Data Privacy Initiatives

Latest Product Release Gives Data Leaders the Power to Further Drive Innovation, While Keeping Sensitive Customer Data Safe Privitar, the global leader in data privacy and data utilization, unveiled the latest release of the Privitar Data Privacy Platform. The addition of several enterprise-ready capabilities including native HIVE support and enhanced AWS and Kerberos support, giving global organizations the ability to dramatically improve data utilization while protecting sensitive customer data. “Global 2000…

Clumio Enterprise Backup as a Service Attains VMware Partner Ready for VMware Cloud on AWS Validation

Clumio Offers a Fast, Secure Path to the Cloud with Predictable Costs Clumio, innovators of authentic SaaS for enterprise backup, announced that its Enterprise Backup as a Service solution has attained VMware Partner Ready for VMware Cloud on AWS validation. By validating Clumio Backup as a Service with VMware Cloud on AWS and attaining the VMware Partner Ready for VMware Cloud on AWS logo, Clumio has tested and verified interoperability and can fully manage customer support requests for Clumio Backup as a Service with…

Newgen Enhances its Communication Offering for Superior Customer Experience

Customer Communication Management's (CCM) Updated Version OmniOMS 8.6 Launched Newgen Software Inc., a global provider of low code automation platform managing content, processes, and communication, launched OmniOMS 8.6 – an enhanced version of its customer communication management (CCM) suite. The new version enables users to easily create, design, and manage HTML email communications. "In the era of digital, enterprises need to reinvent customer experience by delivering the right message in the right context, and at…

Hmmm, So Google Cloud Platform Earned the Company $8.92 Billion as Revenues in 2019

Will Google Cloud Platform Manage to Overtake YouTube Ad Revenue by 2025? Most likely... But, the competition for Alphabet lies elsewhere. Google Cloud Platform (GCP) is still trying to catch up with the leaders in the Cloud Computing business such as AWS, Oracle, Alibaba, and others. But, things could dramatically change for Google the next 3-4 years for Google, especially with CEO and Chairman Sundar Pichai at the helm. In the latest financial statement, Google's parent company Alphabet Inc. has declared its net worth…

Daily MarTech Roundup: Top Coolest Things in Marketing and Sales Today

Today’s Daily MarTech Round-up covers latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from Zendesk, Inc., Google Cloud, VoiceFoundry, Averna, Tata Consultancy Services, Qwantify and Vervotech. Zendesk Launches the Sell Marketplace with Apps for Mailchimp, Dropbox, Pandadoc, and More Zendesk, Inc. announced the Zendesk Marketplace for Sell apps, which provides companies’ sales teams with a central place to access critical customer information from additional tools in the…

IT on a Roll: How a No-Code Platform became Part of Google Cloud?

Google Cloud’s latest acquisition would help enterprises empower millions of citizen developers to more easily create and extend applications without the need for professional coding skills. No-code development platforms have been in existence within the industry for some years now. They have been enabling software makers to deal with the rising demand for automation and drag-and-drop features, helping DevOps teams to quickly create such products with less or no coding. As CIOs look to accelerate their Cloud infrastructure…

Cordial Achieves AWS Retail Competency Status

Cordial, a next-generation messaging platform that uses real-time data to send personal, relevant, and emotionally intelligent messages, announced that it has achieved Amazon Web Services (AWS) Retail Competency status. AWS Retail Competency Partners have demonstrated technical proficiency and proven customer success across numerous innovative solution areas in retail spanning Data Lakes, AI/ML, Voice, Recognition, IoT, Microservices, and Retail Transformation. The AWS Retail Competency Partners have demonstrated…

Druva Selects PathFactory To Accelerate Lead Nurturing, Reduce Marketing Friction

Repeat Customer Thomas Been Implements Pathfactory to Support Druva’s Hypergrowth PathFactory announced that Druva, the leader in Cloud Data Protection and Management, selected PathFactory to accelerate lead nurturing and reduce marketing friction. The company’s chief marketing officer, Thomas Been, implemented PathFactory as a critical piece of his team’s marketing technology stack shortly after joining Druva. “As Druva’s new CMO, I need to implement technologies that help our team work smarter, optimize the performance…

Veridium Application Joins the AWS Partner Network and Is Now Available in AWS Marketplace

Veridium is pleased to announce its solution is now available in the AWS Marketplace, an engagement that provides complete cloud services and a management portfolio to Veridium’s enterprise customers and prospects. This expanded relationship with Amazon Web Services (AWS) can help businesses redefine strong authentication by increasing security, without the additional complexity and friction associated with legacy solutions. Veridium also joined the AWS Partner Network (APN) as a Select Technology Partner. Veridium’s APN…

Innovaccer Joins the AWS Partner Network Global Startup Program

Innovaccer announced that it has joined the Amazon Web Services (AWS) Partner Network (APN) Global Startup Program. The APN Global Startup is a unique "white glove" support and go-to-market (GTM) Program for selected startup APN Partners, so that they can build on their AWS expertise, better serve shared customers, and accelerate their growth. To be selected for the APN Global Startup Program, Innovaccer has to meet pre-defined criteria, including a clear, demonstrated product-market fit for an innovative enterprise tech…