AWS

A leader in AI-powered text and speech analytics leverages Amazon Transcribe within the AWS Partner Network, enabling organizations to extract insights from calls and hundreds of other customer feedback sources in a centralized platform Clarabridge, a global leader in Customer Experience Management (CEM) for some of the world’s top brands, announced that the Clarabridge CX Analytics solution now integrates with Amazon Web Services (AWS) Contact Center Intelligence (CCI), introducing Clarabridge into the AWS Partner Network…

Talkdesk collaboration with AWS CCI boosts artificial intelligence integration and customer experience personalization Talkdesk is expanding its machine learning offering through AWS CCI to include a wider range of machine learning-driven options and capabilities Talkdesk customers gain a new level of flexibility to augment product capabilities Talkdesk is enriching Talkdesk Agent Assist and Talkdesk Speech Analytics products by leveraging Amazon Transcribe Talkdesk, Inc., the cloud contact center for…

Global media leader selects AWS as its preferred broadcast cloud provider to power one of the largest digital transformations in the media and entertainment industry Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, and ViacomCBS announced an agreement that makes AWS the preferred cloud provider for ViacomCBS’s global broadcast media operations. As part of the strategic agreement, ViacomCBS will migrate operations for its entire broadcast footprint, which spans 425 linear television channels and 40 global data…

AWS Advanced Technology Partner Seeing Growing Market Demand to Combine Qlik’s Data Integration and SaaS-based Analytics with AWS to Increase Data’s Use and Value Qlik announced today that it has expanded its relationship with Amazon Web Services (AWS) with the recent debut of Qlik Sense Enterprise SaaS in AWS Marketplace. AWS customers can now seamlessly and easily purchase Qlik’s modern data analytics platform, with Qlik’s unique associative engine and sophisticated artificial intelligence (AI), to enable enterprise-wide…

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced that Zoom Video Communications, Inc. has selected AWS as its preferred cloud provider. The multi-year agreement extends the longstanding relationship between the two companies, enabling Zoom to rapidly scale its service on the world’s leading cloud, rise to the challenges brought by the COVID-19 pandemic, and deliver reliable services and continuous innovation for its expanding base of corporate and individual customers. Zoom will continue to leverage…

Joint Customers to Benefit from Advanced Serverless Capabilities and Enhanced Governance for Trusted Data and Analytics Informatica, the enterprise cloud data management leader, announced a new Governed Data Lake Management Solution for Amazon Web Services (AWS) allowing joint customers to govern, secure and scale a data lake on Amazon S3. Launched today at AWS re:Invent, the new capabilities include intelligent data cataloging, data policy management and enforcement, data protection and privacy controls, and cloud-native…

Leading video management system provider expands global infrastructure in response to video usage growth by large enterprises and universities Panopto, the leading video management system provider for enterprise and higher education, announced it has launched a new data center in Sydney, Australia, offering a complete cloud-based video hosting option to enterprise businesses and universities in Australia and New Zealand. The new data center is in response to the accelerating global demand for video management capabilities…

Strategic hires to its senior leadership team include former AWS executives to oversee product and engineering strategy Domino Data Lab, provider of the leading open enterprise data science management platform trusted by over 20% of the Fortune 100, announced four additions to its senior leadership team. These leaders include Chris Dury as SVP of product, Joseph Rozenfeld as SVP of engineering, Jason McClelland as chief marketing officer and John Brunn as chief information security officer amid broad expansion across the…

New AWS Asia Pacific (Hyderabad) Region will be available by mid-2022, providing customers with even greater resiliency for critical cloud workloads, lower latency, and improved compliance capabilities Amazon Web Services, Inc. (AWS), an Amazon.com company, announced expansion of its services to include a second infrastructure region in India by mid-2022. The new AWS Asia Region, which will consist of three Availability Zones at launch, will join the existing nine AWS Regions and 26 Availability Zones across Asia in India,…

Amazon Web Services (AWS) has announced the introduction of the newest GPU-equipped instances. Dubbed as P4, these new instances are launching a decade after AWS released its first range of Cluster GPU instances. This latest generation is driven by Intel Cascade Lake processors and eight of Nvidia's A100 Tensor Core GPUs. These instances, as promised by AWS, deliver up to 2.5 times the deep learning output from the previous generation — and training a like model for these new instances can be about 60% cheaper. In the…

Estonia-based Warren, a self-service distributed cloud platform has secured a $1.4 million seed round to help regional cloud infrastructure solution providers to compete against industry giants. The round was closed by Passion Capital and also included Lemonade Stand and angel investors like former Nokia Vice President Paul Melin and Marek Klisa, co-founder of funds Superangel and NordicNinja.  Major industry players are already quite aggressive in the industry in expanding teams and data centers around the world.…

Privitar, the leading data privacy platform provider, has announced a new integration with Amazon Web Services (AWS) Outposts that enables organizations to safely use sensitive data for analytics in the hybrid cloud. Through the integration, customers can leverage AWS native services in Outposts to easily deploy the Privitar Data Privacy Platform™ in both on-premise and cloud environments, then scale the solution as their data needs grow and evolve. Marketing Technology News: Conversational Marketing Trends: Chatbots Are…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it is featured in the new Amazon Web Services (AWS) Activate Console Exclusive Offers program. This means that startups building on AWS can now access customized, discounted offers on RingCentral Office®, the company’s flagship product offering, directly through the AWS Activate Console. Marketing Technology News: COVID-19 Pandemic to Disrupt Consumer Holiday Shopping Plans and…

Powered by AWS, Aceyus VUE cloud platform elevates the customer experience with real-time reporting data and full visibility into call centers and now supports Amazon Connect Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, announces that it is using the elasticity and scalability of Amazon Web Services (AWS) to power its new Aceyus VUE cloud platform with support for a variety of cloud center providers around the world. The cloud-based platform…

First-of-its-kind Data Management as a Service (DMaaS) offering charts new course in data management for mid-size and enterprise customers Cohesity announced that it has formed a strategic collaboration with Amazon Web Services (AWS) to address the growing customer need for data management that is flexible, available, scalable, and reliable. Together, both companies are bringing to market a modern Data Management as a Service (DMaaS) offering unlike any other on the market today. The DMaaS solution is designed to provide…

Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, announced that it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). Through this collaboration, Merkle can help enterprises accelerate data transformation using AWS, reinforcing its commitment to helping brands deliver the total customer experience. This relationship will serve clients undergoing data modernization by providing an end-to-end accelerated cloud transformation solution. The move…

JumpCloud announced new integrations that provide IT admins easier user identity lifecycle management across multiple applications from a single platform. These new integrations with Slack, Salesforce, Atlassian, GitHub, and AWS provide streamlined user management to the most common business applications, reducing the time IT admins spend onboarding and offboarding users from hours to minutes. Marketing Technology News: Anzu Appoints Former Activision Blizzard Executive Ruben Dehouck As A New Strategic Advisor…

OneLogin, a global leader in identity and access management, announced today that it has achieved Amazon Web Services (AWS) Digital Workplace Competency status. This designation recognizes that OneLogin has demonstrated deep experience helping customers build a digital workplace on AWS to free end users from the office, allowing them to work securely on virtually any device, from anywhere, at any time. The AWS Digital Workplace Competency helps customers find highly specialized AWS Partner Network (APN) Partners offering…

Brands & Retailers can now have access to best-in-class routing, omnichannel commerce solutions, and supply chain management under one roof Locus, a global B2B SaaS company that automates human decisions in the supply chain, announced a partnership with Vinculum, a global software SaaS company enabling omnichannel commerce and supply chain fulfillment for brands. Locus and Vinculum will together provide a seamless solution for brands to manage everything E-commerce, right from global marketplace listings, data…

With experimentation and Amazon Personalize, customers can drive greater customer engagement and revenue Optimizely, the leader in progressive delivery and experimentation, announced the launch of Optimizely for Amazon Personalize, a machine learning (ML) service from Amazon Web Services (AWS) that makes it easy for companies to create personalized recommendations for their customers at every digital touchpoint. The new integration will enable customers to use experimentation to determine the most effective machine…