Browsing Tag

B2B software

FastSpring Acquires SalesRight to Support Next Generation of Software Ecommerce

The full-service ecommerce provider expands its commerce capability with the acquisition of SalesRight, a SaaS solution for B2B sales teams, to deliver a unified software ecommerce solution for B2C and B2B businesses FastSpring, the leading full-service ecommerce partner for software and SaaS companies, announced its acquisition of SalesRight, a SaaS solution that provides interactive quoting and digital signature tools for B2B sales teams. The addition of SalesRight enables FastSpring to expand its capabilities with a…

Reprise Emerges from Stealth; Announces Demo Creation Platform and $3.2 Million in Seed Funding

No-code Platform Allows Sales and Marketing Teams to Build Demos Using Any Existing Web Application Reprise, the demo creation platform company, emerged from stealth and announced its $3.2 million seed round, co-led by Glasswing Ventures and Accomplice Ventures. The company unveiled its category creator Reprise Demo Creation Platform, enabling sales and marketing teams to capture, edit, and deploy software product demos based on their existing production application. Funding, which was secured in May 2020, has allowed …

Contentful Hires New SVP of Customer Experience

In response to market shift to digital, Contentful ramps CX team to accelerate adoption of its content platform Contentful announced the hiring of Laurence Trifon as Senior Vice President of Customer Experience. Contentful is expanding its professional services, learning services and customer success department as part of its strategic investment in growth, supported by last month’s Series E investment of $80 million, led by Sapphire Ventures. Trifon has built and led teams across the full customer lifecycle for B2B…

BlueSnap Recognized by SIIA As Best eCommerce Solution

The All-in-One Payment Platform Earns Prestigious Industry Recognition BlueSnap, the All-in-One Payment Platform, has been named the Best eCommerce Solution of 2020 as part of the annual SIIA CODiE Awards. The prestigious CODiE Awards recognize the companies producing the most innovative business technology products across the country, and around the world. BlueSnap was recognized for its comprehensive payment solution built to help businesses increase sales and reduce costs through a single integration built for growth.…

SIIA Announces Business Technology Finalists for 2020 CODiE Awards

150 business technology products recognized in peer-reviewed awards program In celebration of the 35th anniversary of the SIIA CODiE Awards, the Software & Information Industry Association (SIIA) today announced the 150 business technology finalists. These finalists were selected by judges from a pool of 577 entries and represent the most innovative and impactful applications and products from software developers, content, media, online learning services and related technologies. The 2020 CODiE Award program…

Service Management Group Announces Executive Changes to Further Its Customer-centric Culture

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, today announces four appointments to further its strategic roadmap for market-focused, customer-centric growth. “We’ll continue to be different, because it works. We promise our clients we’ll help change the way they do business. And we embrace change internally as well. These strategic leadership appointments set the stage for innovation in 2020 and beyond.” “We spend a lot of time with our…

Vendasta Launches Product-Led Growth Initiative for Partners

Freemium Versions of Key Digital Martech Products Drive Sales and Retention Vendasta​ partners can now unlock a freemium suite of foundational martech products to help drive their local business clients’ success. The newly launched ​Express Products​ cover the most important digital presence management solutions for small and medium businesses, such as reputation management, advertising, social media, and listings  – the key tools a local business needs to succeed and gain customers. The new freemium digital products…

Gainsight Taps inSided to Provide B2B Customer Success Community Platform

insided to Deliver Integrated Community Platform to Scale Customer Product Feedback and to Support Gainsight’s SaaS Customer Success Goals inSided, the only customer success community platform built specifically for B2B software companies, announced that it has formed a partnership with leading customer success platform Gainsight. Through this partnership, Gainsight has migrated its entire community to inSided’s platform, allowing it to better leverage the power of online communities to measurably improve customer…

How Customer Voices are Powering ABM Campaigns

Customers Offer Trusted Information About Buyer Value Because Business Networks Are Rich with Potential Prospects. Businesses Shouldn’t Miss the Impact of Customers as Advocates to Boost ABM Campaigns ABM has exploded in the B2B marketing scenario. It is incredibly precise, targeted and personalized when compared with other inbound and outbound strategies. 65% marketers have confirmed that ABM is helping them find customers easily. ABM aligns the whole organization around the right kind of customers. Here the right…

New Capterra Research Identifies Top 10 Most Reviewed Software Categories

Capterra Reaches 500,000 Validated Reviews Milestone, Becomes Largest Global Software Reviews Outlet Capterra, the leading online resource for business software buyers, announced a milestone 500,000 B2B software product reviews on Capterra.com, establishing its stake as the market leader for most verified reviews available to software purchasing decision makers. The first site to publish software user reviews, Capterra helps millions of buyers every month discover the right software for their business needs. Reaching this…

New Commissioned Research from Digital River: B2B Software Brands Must Empower Channel Partners and Deliver Seamless Customer Experiences to…

Digital River, Inc., a leading global provider of Commerce-as-a-Service solutions, announced the results of a commissioned research study, which evaluated reseller channel partner loyalty and its impact on the success of business-to-business software companies. The study titled, "Nurture Channel Partner Loyalty to Succeed in the Digital Age," was conducted by Forrester Consulting on behalf of Digital River and is available for free download at http://driv.ws/it. Digital disruption and empowered business…