Barry Cooper Archives — MarTech Series

NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office

AI/ML Business Wire - June 16, 2025

NICE Launches CXone Mpower SmartSpeak, Eliminating Language Barriers in Real-Time for Exceptional Global CX

AI/ML Business Wire - November 4, 2024

NICE Expands CXone Mpower The Ultimate AI Hyper Platform for Customer Service Automation

AI/ML Business Wire - October 22, 2024

NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee Engagement and Efficiency with Launch of CXone Spring 2023 Release

AI/ML Business Wire - April 3, 2023

NICE Launches Enlighten AutoSummary, Empowering Agents To Deliver Seamless CX

AI/ML Business Wire - December 12, 2022

NICE Enlighten XO Receives 2022 Industry Award from Speech Technology for Boosting Contact Center Performance with AI-Based Solutions

AI/ML Business Wire - December 8, 2022

NICE Robotic Process Automation Named a Leader in Everest Group’s PEAK Matrix for Second Consecutive Year

Technology Business Wire - July 16, 2019

New Research Reveals Employees Are Ready to be Empowered by Automation Technology

Customer Service Business Wire - June 27, 2019

Sophisticated AI Engine and Real-Time Insights Empower New NICE Satmetrix Release to Measurably Improve Customer Experiences

AI/ML Business Wire - June 12, 2019

NICE Research Study Finds 91% of Contact Center IT Staff Consider Compliance Software Investments a Priority

Customer Acquisition PRNewswire - June 10, 2019

NICE Wins 2019 CRM Service Leaders Awards for Excellence in Analytics and Workforce Optimization

B2B Data PRNewswire - May 8, 2019

TechBytes with Barry Cooper, Enterprise Group President, NICE

Interviews Sudipto Ghosh - March 28, 2019

Tag: Barry Cooper
B