Business Messaging

Speakeasy AI, the world’s first and only provider of Speech-to-Intent based solutions, formally announced its partnership with Quiq, the industry-leading business messaging company. The partnership will allow Speakeasy AI to intelligently deliver Quiq’s business messaging solutions within voice channels. Speakeasy AI & Quiq customers will be able to leverage conversational AI to shift conversations to messaging within IVRs while providing AI-infused intelligent routing to live agents across platforms like SMS, Apple…

Cytracom, a leading provider of voice solutions built for Managed Service Providers (MSPs), announced Business Messaging. This solution provides team messaging for Cytracom system users combined with the functionality of SMS to communicate with any user on a mobile device. “This release addresses that shift with a new, advanced communication tool for our end-users.” Business Messaging is a collaborative communication tool with advanced capabilities. Within the office, Cytracom users can send direct messages to other…

Automated Video Business Messaging Interfaces Could Further Help Sales and Marketing Teams Capture Audience Attention, Automate Actions, and Accelerate Sales Leading customer messaging platform for sales, marketing and support teams, Intercom, has launched Video Bots. Intercom Video Bots deliver video messages designed to capture website visitors attention and accelerate sales by combining the personality of video with the automation of bots. With this launch, Intercom is the first and only business messaging platform to…