Chatbots are one of the hottest topics in technology today. We read and hear a lot about it, naturally, there …
DMEXCO Learnings and the Future of AI in Marketing
As one of the biggest and high-value digital marketing conferences out there, DMEXCO this year did not disappoint. It delivered …
7 Tips for Boosting E-Commerce Sales with Live Chat
It’s 2018, and e-commerce is truly having a moment that is showing no signs of ending. Convenience, necessity, leisure, and …
TechBytes with Liraz Margalit, Head, Behavioral Research, Clicktale
Liraz Margalit, Head, Behavioral Research, Clicktale Marketing teams are intrigued by human behaviors during shopping -- physical and online, both. Liraz Margalit, …
Sprinklr and Snaps Drive Human-Robot Collaboration for a New Era of Customer Care
Sprinklr, the world’s #1 social media management platform, announced its integration with Snaps, the leading conversational marketing platform. The companies …
TechBytes with Erin Jaeger, Director, Product Marketing, Yext
Erin Jaeger Director, Product Marketing, Yext Most business, especially SMBs struggle to control the information available about them, online. Yext's …
Intercom Unveils New Code-Free Custom Chatbot Design for End-To-End Sales Acceleration
Intercom’s Custom Bots Brings Messengers, Workflow Apps, and Bot Technology Together for the First Time for New Levels of Automation and …
TechBytes with Adam Prishtina, Chief Product Officer, WayBlazer
Adam Prishtina Chief Product Officer, WayBlazer If you are online, you are most likely to read as many recommendations as …
TechBytes with Kelly Jo Sands, EVP, Marketing Technology, Ansira
Kelly Jo Sands EVP, Marketing Technology, Ansira Data-driven, technology-enabled marketing solutions provider Ansira recently acquired Brand Protection Agency (BPA), a …
Conversable Now Empowers Brands to Easily Deploy Bots Across Voice and Messaging Channels
New Voice Capabilities, Bot Kits, Outbound Center, and Deployment Center Launched by Conversable, Bring Conversational Intelligence to Automated Marketing Campaigns …
TechBytes with Erin Murphy, Analytics Manager, Marchex
Erin Murphy Analytics Manager, Marchex Call analytics for sales is a powerful tool from a modern context. For companies looking …
TechBytes with Oded Karev, VP, Head of Advanced Process Automation, NICE
Oded Karev VP, Head of Advanced Process Automation, NICE Customer experience is now a key factor in any omnichannel engagement. …
How Deep is the Permeation of Artificial Intelligence?
AI and ML Are Being Shaped into the New-Generation High-Tech Atmospheres That Are Slowly but Surely, Taking over the World Artificial …
Interview with Stephen Wakeling, Founder and CEO, Phobio
"It is essential to create robust knowledge bases that drive operational efficiencies, scalability and growth that can be automated through …
Virtual Assistant Technology – Empowering the Human Workforce of Tomorrow
As the Automation Economy continues to expand and grow, enterprises are becoming increasingly optimistic about the impressive ROI and proven …
TechBytes with Eric Moller, Chief Technology Officer, Atomic X
Eric Moller Chief Technology Officer, Atomic X Atomic X recently launched a chatbot for marketing and sales - Rufus. Chatbots …
TechBytes with Jeri Kelley, Sr. Product Strategist, Oracle Commerce Cloud
Jeri Kelley Senior Product Strategist, Oracle Commerce Recently, Oracle Commerce Cloud, in partnership with Mirakl, released the Next Generation of B2B Purchasing Report 2018. The …
The Future of Artificial Intelligence: Is Your Job Under Threat?
Since the dawn of machinery and the first flickerings of computer technology, humanity has been obsessed with the idea of …
Minor League Baseball and Satisfi Labs Partner to Enhance Fan Experience
Bilingual Artificial Intelligence Solution Amplifies League-Wide Multicultural Initiative Minor League Baseball (MiLB) recently announced a new collaboration with Satisfi Labs, …
PowerInbox Leverages Email Expertise to Help Publishers Capitalize on Multichannel Digital Monetization Opportunity
PowerInbox DynamicMail Business Unit Acquired by Optimove; Proceeds Will Fuel Investment in Product Innovation on the Heels of Profitability and …