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Cloud Contact centers

Remote Work Collaboration Platform and Zoom Competitor LogMeIn Acquired

LogMeIn, Inc., a leading provider of cloud services for the work-from-anywhere economy, announced the completion of its sale to affiliates of Francisco Partners and Evergreen Coast Capital, the private equity affiliate of Elliott Management Corporation, in a transaction valued at an aggregate equity valuation of approximately $4.3 billion. Marketing Technology News: Medigus to Enter Online Brands Marketing on Amazon Marketplace Founded in 2003, LogMeIn is a pioneer in remote work technologies and the maker of…

5 Inspiring Lessons from the Zendesk Showcase APAC 2020 Webinar

Putting Experiences where the Heart is… 45 Days, 55 webinars, 220 product demos, and 50 interviews later-- the lockdown hasn’t been kind to my Content Marketing goals. Yet, it has given us a chance to huddle together and come an inch closer ‘virtually’ in our remote workplaces to practice, enjoy and promote the new norm of lifestyle- social distancing. Today, Zendesk’s Showcase APAC virtual event was broadcasted to hundreds of registered attendees who heard what it means to do business during the pandemic. Speakers…

AT&T Unveils Cloud Contact Center Platform to Deliver an Enhanced Customer Experience

In a heavily disrupted economy, AT&T is letting businesses wield the power of the digital workplace via its remote contact center capabilities with expedited implementation. In a major Cloud Automation update, technology behemoth AT&T unveiled a new AT&T Cloud Contact Center platform. AT&T Cloud Contact Center is a highly scalable cost-effective and efficient Customer Experience Management platform for Omnichannel commerce. In order to promote maximum adoption amid COVID-19 lockdown, AT&T is giving…