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Collin Holmes

TechBytes with Collin Holmes, Founder and CEO at Chatmeter

How have customer sentiments evolved in the last two years? In the last two years, customer sentiment, and the analysis of it has evolved dramatically. Traditionally, a company may have conducted surveys and analyzed the feedback to gauge customer’s feelings towards the brand. This is not only time consuming, but it also provides the feedback of a very small subset of the customer base, as only ~5-15% of people take the time to respond to a survey. Those who do respond often feel extremely passionate about the brand…

Chatmeter Launches Workflow to Simplify User Review Management

New AI Technology Streamlines Process to Help National Brands and Businesses Protect Their Brand, Manage Sensitive or Inaccurate Posts Faster, Improve the Customer Experience, and Drive Greater Revenue Chatmeter, the leader in local search marketing and reputation management, launches Chatmeter’s Workflow, an all-in-one technology platform that simplifies the process of coordinating, escalating and responding to user reviews, local listing data errors and social media commentary. This all-inclusive platform was designed…

Nearly 700% Revenue Growth Drives New Hires to Leadership Team for Chatmeter

Vice President of Marketing Cynthia Sener and Vice President of Finance Kurt Klitzner Join Executive Bench at Chatmeter Chatmeter, the leader in local search marketing and reputation management, announced the appointment of Vice President of Marketing Cynthia Sener and Vice President of Finance Kurt Klitzner. Over the past three years, the company has experienced 692% revenue growth as major multi-location businesses turn to Chatmeter to improve online reputation, local SEO and sales. Under their leadership, Sener and…