Enhancements to Customer Experience Strategy Drive Improvements at Every Stage of the Customer Journey Confirmit has announced that RS Components …
Confirmit Announces AI-Driven Digital Experience Solutions
Confirmit has announced a tranche of new features to its Confirmit Horizons platform. Together, they provide a seamless digital experience …
Cromwell Puts Confirmit at Heart of Strategic Customer Experience Programme
Leading Industrial Tools and Services Supplier Benefits from Confirmit’s Holistic Approach to CX Programme Development Cromwell, a leading UK and …
Confirmit Reflects on 2019: A Year of Global Expansion and Forward-Thinking Initiatives
Confirmit leads with technological developments, greater global reach, and industry recognition across the globe Confirmit, the leading global solutions provider …
KS&R Extends Confirmit Partnership to Drive MR Innovation
Customization, Security and Accessibility Drive a Successful Long-Term Partnership Knowledge Systems & Research, Inc. (KS&R), a global Market Research firm, will …
Confirmit Reveals the CX Slump; Differentiates Between CX Leaders and Laggards
The gap between CX Leaders and Laggards is widening according to the newly published State of Customer Experience 2019 report. In one …
Rallying Cry Needed to Beat CX Slump
Research reveals CX ‘evolution and revolution’ is key to driving change The gap between CX Leaders and Laggards is widening …
Confirmit Named Quirk’s Market Research Supplier Award Finalist
Company recognized for outstanding service and innovation in the MR industry Quirk‘s has named Confirmit a finalist for the Market …
Confirmit Appoints Andrew Farries as Director of CX Consulting
Highly Experienced Customer Experienced Practitioner Joins Sydney Team Confirmit has announced the appointment of highly experienced Andrew Farries as Director, …
Confirmit Announces 2019 Air Award Winners
Market Research Businesses Recognised as Leaders for Innovation and Excellence Confirmit announced the winners of the 2019 AIR (Achievement in …
Confirmit Accelerates Evolution and Revolution in Market Research with New Platform Capabilities
Latest Release of Confirmit Horizons Drives Research Management Efficiency and Usability Confirmit is giving Market Research organizations greater reporting, management and usability capabilities …
Industry Expert Promoted to Confirmit Global CX Consulting Lead
Appointment marks continued focus on best practice and partnership Confirmit has announced the promotion of Chris Brown to the role of …
Confirmit Receives Customer Experience Innovation Award
Confirmit’s B2B Account Health solution recognized for best-in-class innovation Confirmit announced that TMC, a global, integrated media company, has named …
Engaging Gen Z: How to Capture Feedback from these Elusive Consumers
As Market Researchers, we concern ourselves with people: their spending habits, their social tendencies, any piece of data that can …
Confirmit Announces 2019 ACE Award Winners
Clients Recognised for Success in Customer Experience Programmes and Commitment to Achieving True Business Excellence Confirmit, the leading global solutions …
Confirmit Consultant to Join Rutgers University Customer Experience Certificate Program Leadership Board
Shelly Chandler, Vice President of Customer Experience Consulting, to Serve on Board Confirmit, the world’s leading SaaS vendor for multi-channel …
TVH Uses Voice of the Customer to Elevate the B2B Customer Experience
Global Materials Handling Giant Selects Confirmit for Three-Year CX Deal TVH, the global supplier of parts and accessories for material …
Bupa Global Continues to Drive Business Change with Confirmit
Highly Successful Customer Experience Programme Drives Long-Term Culture Change and ROI Leading international health insurer Bupa Global has strengthened its …
Gallup Iceland Chooses Confirmit to Drive Multi-Channel Research
Selects Confirmit Horizons Platform to Underpin All Data Collection Activity Gallup Iceland, the largest full-service Market Research agency in Iceland, has …
Confirmit’s Claire Sporton Recognized as 2018 CX Impact Award Winner
Senior Vice President of Customer Experience Innovation at Confirmit Makes the List of Top Ranking CX Industry Executives Claire Sporton, …