conversational AI

Hootsuite builds the future of social commerce, providing brands the opportunity to drive more sales via their social channels by leveraging the power of AI. Hootsuite today announced its acquisition of Heyday, a Montreal-based…
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SocialMiningAi acquires FunnelAi With Veteran Automotive Leadership In Order to Launch Its Vision In Social Mining Using Conversational Ai SocialMiningAi, Inc,. announces the acquisition of FunnelAi, Inc., a real-time,…
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DRUID, a worldwide leader in conversational AI technology for enterprise productivity, and Service Centrix, a consulting company among the leading RPA implementation providers for the CEE region, are pleased to announce they have entered a…
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Five9 achieved high strength ratings for strategy, performance, and reach. Five9, Inc., a leading provider of the intelligent cloud contact center, today announced that it has been positioned as a Leader in the first Aragon Research Globe…
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ChatAssist AI Pilot Results in 95 Percent of Conversations Successfully Completed Without Staff Intervention, Totaling 35,000 Automated Patient Conversations, Saving 546 Hours of Staff Time Well Health Inc., a SaaS digital health leader in…
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LivePerson, Inc. , the global leader in conversational AI, announced the appointment of Tony Owens as President of Worldwide Field Operations. Owens will lead and scale LivePerson's field strategy and operations as the company enters…
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7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services, announced it has been positioned by Aragon Research, Inc. in the Leader section of the Aragon Research Globe for Conversational AI 2021.…
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Aisera, one of the world's first AI-driven platforms that automates tasks, actions and workflows for employees and customers, announced they would be partnering with Microsoft to deliver next-gen AI Service Desk solutions to automate…
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TensorRT 8 Provides Leading Enterprises Across Healthcare, Automotive, Finance with World’s Fastest AI Inference Performance NVIDIA today launched TensorRT™ 8, the eighth generation of the company’s AI software, which slashes inference…
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Acquisition propels speed-to-launch for brands and European growth for LivePerson LivePerson, Inc., a global leader in conversational AI, today announced the acquisition of German conversational AI company e-bot7. The strategic acquisition…
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The New AI-Powered Food & Beverage Assistant Provides On-Demand Answers and Assistance to Enhance Guest Experiences Noble, the consumer-centric digital commerce and marketing platform for onsite experiences, announced…
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With the addition of CXone SmartReach, NICE is delivering the industry’s most comprehensive integrated suite for digitally fluent customer service NICE, today announced the launch of CXone SmartReach following the…
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Conversational AI firm DRUID has formed a new partnership with Milton Keynes-based technology consultancy, Velocity IT to help existing and prospective clients get the most out of their artificial intelligence technology. Conversational…
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Artificial Solutions®, a leading specialist in Conversational AI, appoints Paloma Ramirez Diaz-Monis as Chief People Officer and member of the management team. Vesna Lindkvist, Chief Product Officer and Chief  Technical Officer at Kivra,…
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This whitepaper guides enterprises through budgeting, pricing models, and average costs for a successful chatbot or virtual agent Creative Virtual, a world leader in conversational AI for customer and employee engagement,…
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Aisera, an AI-powered Customer service provider that automates tasks, actions, and workflows for all organizations, announced today that it has significantly enhanced its Customer Service & Customer Experience (CX) solutions. The…
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Genesys, a global cloud leader in customer experience orchestration, announced Genesys DX, the company's new standalone digital customer engagement offering. Genesys DX leverages the company's CX expertise and Genesys AI, predictive…
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OutPLEX, a pioneer in conversational artificial intelligence (AI) and digital messaging outsourcing, announces new enterprise company brand additions contracted for messaging and voice to messaging services at scale. OutPLEX grew by…
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Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships LivePerson, Inc., a global leader in conversational AI, and Adobe today announced an integration to help…
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ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG) , a leading global technology research and advisory firm, said today it has expanded its partner ecosystem by forming a partnership with…
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