Conversational Commerce

Newsweek’s Best Online Shops of 2021 list highlights how brands who use Quiq’s AI-powered conversational tools are leading the e-Commerce race Quiq, the AI-powered conversational platform that enables businesses to engage with customers…
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Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat is unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease…
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CM.com, a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment. Marketing Technology News:…
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The New AI-Powered Food & Beverage Assistant Provides On-Demand Answers and Assistance to Enhance Guest Experiences Noble, the consumer-centric digital commerce and marketing platform for onsite experiences, announced…
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UV Chat Powered by UrVenue and Satisfi Labs Provides Contactless Commerce and Customer Service for Resorts and Venues Leading hospitality technology company, UrVenue, a platform that powers commerce, monetizes resort real estate, and…
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Combining accurate vehicle appraisals with omni-channel messaging and digital retailing platforms creates end-to-end purchasing solution for auto dealerships Affinitiv, the leading provider of data-driven marketing and software…
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Gubagoo – the leading provider of digital retailing, conversational commerce, chat, and messaging solutions for Automotive Dealerships – announced a powerful new release of its industry-leading Virtual Retailing platform. With online car…
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Survey examines consumer attitudes toward conversational commerce 85% of consumers worldwide would like to message with brands, up from 65% last year 75% report they'd spend more with brands that offer messaging, up from 49% LivePerson,…
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For the first time, Airship will extend its platform beyond customer engagement to directly enable commerce, payments and customer conversations Customer engagement company Airship announced that it has acquired ReplyBuy, a company that…
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Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world's most powerful conversational commerce and care platform LivePerson, Inc., a global leader in…
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Headliner Labs' Caroline Klatt and Dana Gibber join ForwardPMX to Launch the Agency's Voice and Conversational Commerce Capabilities Award-winning, global brand performance agency, ForwardPMX, announced the acquisition of leading voice…
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Gubagoo will list automotive dealerships' inventory on letgo's marketplace, help dealers and shoppers chat 24/7 in real-time, and generate high quality leads Gubagoo, the leading provider of conversational commerce solutions for…
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New publications empower marketing, customer service, and contact center leaders to launch Conversational Commerce initiatives LivePerson, Inc., a global leader in conversational commerce, announced the debut of its Expert Guide series to…
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The global retail industry is enduring a ground-breaking evolution. The Prime Day predictions, trends, and statistics show how Online Shoppers Amazon behave with e-commerce technology. It gives all retailers to review their e-commerce…
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Once the territory of a few niche companies, Conversational Commerce is trending with some of the biggest brands in the world — and it’s working better than anyone could have hoped. Walmart, king of consumer goods, recently formed an…
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