Conversational Commerce

The leader in text message marketing accelerates global expansion to help brands engage their customers and drive revenue; also hires Anup Khera as VP and GM of International Attentive, the conversational commerce platform,…
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Marketers today have access to too much data to help them understand their customer journey better. But how should they truly be optimizing internal processes to enable end-to-end ROI with their data? Catch more tips, insights and martech…
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Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has strengthened its Jumper.ai conversational commerce application with new video capabilities…
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Partnership Makes it Easy for Businesses to Market Products and Provide Customer Care Using Mobile Channels Throughout the Buying Lifecycle Treasure Data, an award-winning enterprise customer data platform (CDP), today announced a…
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Survey results from Attentive point to a future of conversational commerce supporting the entire customer buying experience A new report from Attentive finds that conversational commerce is the bridge that connects the top three…
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CEO of iCIMS and Former Marketo CEO Brings Extensive Leadership, Sales Strategy and Technology Expertise  Drift, a leader in Conversational Commerce for B2B, announced that Steve Lucas has joined its board of directors. Steve brings…
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Future Digital Awards Platinum Winner for Best Conversational Commerce Solution With the Future Digital Awards for Telco Innovation, Juniper Research recognizes the most innovative and impactful telecommunication solutions.…
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- The report assesses Yellow.ai's completeness of vision and ability to execute - Yellow.ai is one of the 21 most advanced vendors recognised out of thousands of global players Yellow.ai, the world's leading next-gen total experience (TX)…
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New Conversation Space to Strengthen Workforce Diversity and Accelerate Innovation for Customers Drift, the leader in Conversational Commerce for B2B, announced its newest company location in Guadalajara, Mexico. Mexico's proximity to the…
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Newsweek’s Best Online Shops of 2021 list highlights how brands who use Quiq’s AI-powered conversational tools are leading the e-Commerce race Quiq, the AI-powered conversational platform that enables businesses to engage with customers…
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Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat is unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease…
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CM.com, a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment. Marketing Technology News:…
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The New AI-Powered Food & Beverage Assistant Provides On-Demand Answers and Assistance to Enhance Guest Experiences Noble, the consumer-centric digital commerce and marketing platform for onsite experiences, announced…
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UV Chat Powered by UrVenue and Satisfi Labs Provides Contactless Commerce and Customer Service for Resorts and Venues Leading hospitality technology company, UrVenue, a platform that powers commerce, monetizes resort real estate, and…
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Combining accurate vehicle appraisals with omni-channel messaging and digital retailing platforms creates end-to-end purchasing solution for auto dealerships Affinitiv, the leading provider of data-driven marketing and software…
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Gubagoo – the leading provider of digital retailing, conversational commerce, chat, and messaging solutions for Automotive Dealerships – announced a powerful new release of its industry-leading Virtual Retailing platform. With online car…
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Survey examines consumer attitudes toward conversational commerce 85% of consumers worldwide would like to message with brands, up from 65% last year 75% report they'd spend more with brands that offer messaging, up from 49% LivePerson,…
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For the first time, Airship will extend its platform beyond customer engagement to directly enable commerce, payments and customer conversations Customer engagement company Airship announced that it has acquired ReplyBuy, a company that…
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Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world's most powerful conversational commerce and care platform LivePerson, Inc., a global leader in…
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Headliner Labs' Caroline Klatt and Dana Gibber join ForwardPMX to Launch the Agency's Voice and Conversational Commerce Capabilities Award-winning, global brand performance agency, ForwardPMX, announced the acquisition of leading voice…
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