Browsing Tag

Coronavirus Pandemic

Strong Growth in Spending on Media Intelligence Software & Information – Burton-Taylor Report

Annual spending on Media Intelligence solutions for public relations professionals is now over USD 4.8 billion, with 7.5% year-on-year growth, according to a new report published today by Burton-Taylor International Consulting (part of the TP ICAP group). The analysis shows that customer demand for social media management tools and insights into the impact of communications activities kept the overall market in growth mode, though spending on other PR tools fell away under the impact of the coronavirus pandemic.…

Quikteks Tech Support Warns Consumers Of Increasing Adware Attacks

New Jersey business technology solutions experts offer guidance on protecting against advertising-supported software As the coronavirus pandemic began sweeping our world and more offices moved to remote work last year, adware attacks spiked 36 percent.* Marketing Technology News: Placer.ai Launches Marketplace to Bring Leading Data Tools Together Advertising-supported software, or adware, pops up unwanted ads on a victim’s computer. The seemingly harmless software doesn’t just serve up annoying digital…

ApproveMe.Com Aiding The Next Generation Of Entrepreneurs

ApproveMe.com offers $2,500 scholarship towards education for the next generation of entrepreneurs ApproveMe.com is launching a $2,500 scholarship offering for students pursuing higher education in the United States with a focus on inspiring and aiding the next generation of entrepreneurs. With the coronavirus pandemic decimating small businesses, ApproveMe.com wants to be part of the solution. Marketing Technology News: Study: Customer-Centric Leadership Is The New Growth Indicator According to business listing…

Airship Data Study: Location Opt-in Has Reached Its Highest Rate in Years

Airship’s State of Global Mobile Engagement 2020 report provides key year-over-year mobile trends and clarifies the impact of the coronavirus pandemic on mobile apps Customer engagement company Airship revealed top-level results of its global benchmark study, examining the state of mobile app behaviors across nearly 750 million people worldwide. To distinguish between the impact of the pandemic and longer-term changes due to growing data regulations, more stringent app review policies by Apple and Google and ongoing…

Amperity Releases Retail Monitor Research Report Documenting Changes Since Onset of Coronavirus Pandemic

Insights Derived from Anonymized Data Across 100 North American Retailers Amperity, the first AI-powered Customer Data Platform (CDP), has debuted the first in a series of regular research reports based on data from the Retail Monitor, an online a benchmarking tool containing anonymized data from over 100 North American retail brands. The Retail Monitor was designed for business leaders, journalists, and analysts, and will be regularly updated with data and insights on an ongoing basis. Amperity's Retail Monitor allows…

Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic

Jacada is providing customer service automation solutions to boost the productivity of the new and growing work-at-home contact center workforce. As greater demands are being placed on customer service and fewer experienced agents are available, our technology boosts call deflection rates and NPS drastically Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In response, Jacada is offering award-winning customer service…